Superior Ford of Plymouth MN

Superior Ford provides excellent service at a moderate price. They offer the convenience of at-house pickup and drop off, and deliver in a timely and efficient manner. price. They offer the convenience of at-house pickup and drop off, and deliver in a timely and efficient manner. More

I have always had great experience with the staff at Superior Ford in sales and in-service. Superior Ford in sales and in-service. More

Love this dealership. Shawn the GM is very nice and Joe Bretto the service rep is the very best. He accesses the problem and fixes it on time, every time. Joe has been my Shawn the GM is very nice and Joe Bretto the service rep is the very best. He accesses the problem and fixes it on time, every time. Joe has been my go to guy for many years. He is the REASON why I continue to go back. Its 5 star all the way. More

Very welcoming, professional, and accommodating. Chris really knows how to provide a great customer experience. Chris really knows how to provide a great customer experience. More

Great place to buy a car and get it serviced. They always treat you right at a fair price. This is my fourth vehicle from them. They always treat you right at a fair price. This is my fourth vehicle from them. More

Ron and the others were all professional and helpful, they made the smooth and enjoyable. they made the smooth and enjoyable. More

I would strongly recommend staying away from this dealer. I have experienced ongoing issues with their service department, including poor communication and unresolved service concerns. Additionally, the woma I have experienced ongoing issues with their service department, including poor communication and unresolved service concerns. Additionally, the woman at the service desk—whom I have seen there many times—has consistently been extremely rude and dismissive. Management is poor after the sale. Stay Away, read the reviews. They aren't wrong. More

I drove several hours to visit this dealership after seeing a vehicle advertised online at a much lower price: When I arrived; the price was significantly higher.. $3700 — Instead of arguing I decided seeing a vehicle advertised online at a much lower price: When I arrived; the price was significantly higher.. $3700 — Instead of arguing I decided to leave after noticing many other online reviews describe the same issue and that complaints to do not lead to resolution.. and may lead towards retaliation. Overall disappeared and a waste of time. Based on what I saw and what I saw online .. I would recommend not making the drive. Online complaints are real here. More

Superior Ford of Plymouth MN I honestly can't stress enough how much Superior Ford deserves every bit of the negative feedback they’ve received. With a 2.2-star rating on Yelp and a 3.7/5 on Dealer Rat enough how much Superior Ford deserves every bit of the negative feedback they’ve received. With a 2.2-star rating on Yelp and a 3.7/5 on Dealer Rater, it’s clear that they’re failing to meet customer expectations. I strongly urge anyone thinking of buying a Gold Star-rated vehicle to reconsider. The dealership does not stand behind the vehicles they sell, especially the Gold Star ones. It’s a huge letdown when you buy a car expecting quality, only to have issues that are completely ignored or brushed off by their service team. My experience with Superior Ford was frustrating from the start. They were quick to sell me the vehicle, but when problems came up, it was impossible to get any real support or help from them. It’s one thing to have a car that might need some fixes, but it’s another when the dealership completely fails to honor its own ratings and guarantees. I wouldn’t trust them again, and I highly recommend looking elsewhere if you value honesty and customer service. Don’t make the same mistake I did—avoid Superior Ford at all costs. More

This dealership demonstrates a pattern of unprofessional conduct. The service department’s Google reviews consistently reflect unresolved issues, which aligns with my experience. Management was dismissive a conduct. The service department’s Google reviews consistently reflect unresolved issues, which aligns with my experience. Management was dismissive and unwilling to assist, and the owner’s behavior was condescending and disrespectful toward my wife when she tried calling. This environment raises serious concerns about professionalism, accountability, and customer treatment. More