Superior Ford of Plymouth MN

Great place to purchase a vehicle! Ruth, Chris and Michael (as well as all of the staff) were very friendly and extremely knowledgeable. They worked quickly to get us into our new car, Ruth, Chris and Michael (as well as all of the staff) were very friendly and extremely knowledgeable. They worked quickly to get us into our new car, and continue to follow up with us to make sure we are satisfied and to check if we have any questions or comments. We have purchased from Superior Ford before and we will continue to do so! More

Patient Employees Derek was helpful in making us comfortable with our choice and not pushing or rushing us into something we weren’t comfortable with. Would recommend w Derek was helpful in making us comfortable with our choice and not pushing or rushing us into something we weren’t comfortable with. Would recommend working with them. More

Lackadaisical Very disappointed with the "qiuck" lane process. Sitting in line 40+ minutes w/1 car ahead is ridiculous. Speed by employees is part of issue. Very disappointed with the "qiuck" lane process. Sitting in line 40+ minutes w/1 car ahead is ridiculous. Speed by employees is part of issue. More

Outstanding Every one that we had contact with was awesome. Our salesman Don Castle was extremely nice and went above and beyond. When we came in we had no inten Every one that we had contact with was awesome. Our salesman Don Castle was extremely nice and went above and beyond. When we came in we had no intention of buying a car just looking around. We left that evening with a car. I love my car. I am sorry I can’t remember all of the people we had contact with but they were all very helpful. Thank you for such a great experience. Barb More

A Superior Experience Our negotiations and purchase of our 2019 Escape was handled professionally and fairly by the sales staff at Sperior Ford. We came prepared, knowing Our negotiations and purchase of our 2019 Escape was handled professionally and fairly by the sales staff at Sperior Ford. We came prepared, knowing the value of our 2013 Escape from Kelly’s Bluebook and the Superior team was reasonable in considering this information and offering a deal for us to consider. The entire process was conducted with respect and in a friendly manner. We have a 2015 Ford Edge that we will probably want to replace in a few years and we will surely go to Superior Ford. More

Oil Change The service was great however very upset about the $30.00 I was charged to install a filter that took them just a couple of minutes to install as I wa The service was great however very upset about the $30.00 I was charged to install a filter that took them just a couple of minutes to install as I watched them do it. More

New Car Sales Love my car salesman, Derek. He rocks and gets me what I want, at the price I want! The quick lane attendants work fast to get you in and out and alwa Love my car salesman, Derek. He rocks and gets me what I want, at the price I want! The quick lane attendants work fast to get you in and out and always offer to wash my car after the service! More

First Class Service Stopped in for an oil change and to have our Flex looked over. I was greeted promptly and Mike had me entered in the system with all of my options in Stopped in for an oil change and to have our Flex looked over. I was greeted promptly and Mike had me entered in the system with all of my options in very short order. I got the "WORKS" and asked that anything be replaced if needed without question. The oil was changed/tires rotated and all of the items checked that I requested to be looked at. Mike informed me that all of my belts/filters/brakes/tires look like new and sent me on my way with a freshly washed car. Quick/easy and honest is why I will be back for all of my services moving forward! More

Rob has already been very helpful with my questions. Last week I had some questions on features of my car (I had forgotten how to use) especially when using my remote start from my phone. I knew I was Last week I had some questions on features of my car (I had forgotten how to use) especially when using my remote start from my phone. I knew I was not doing it correctly and when I went to start my car at your dealership I discovered there was an error on my phone. I am so glad I stopped in as Rob had to fix it on my phone I never would have been able to start my car. I left totally happy with my experience when Rob and Superior Ford. More