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Superior Ford of Plymouth MN
Plymouth, MN
1,743 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 19, 2018
Sales dept great service dept not so much I love the Sales department here. however they need to improve on their service department. I bought my Ford Fiesta here. When I come in for a 50000 I love the Sales department here. however they need to improve on their service department. I bought my Ford Fiesta here. When I come in for a 50000 mile check up they should already. know what to check. I also rotate my tires every 5000 miles if I don't mention it they have to put it back in line. My last oil change check for 50000 miles was roughly 20 minutes. Seems kinda fast for what was done. also I was getting close to needing tires, they gave me a paper with some options but need mentioned that I was needing tires soon when they told me my car was ready. I bought tires at Anderson Koch Ford the next week. HMMMM tires were on sale at the dealerships. Oh well Superior lost that sale. I will continue to bring my car to Superior Would just like some better service More
by MACOLE1960
Verified CustomerEmployees Worked With
Derek Jones
November 19, 2018
People are great to work with especially Rob. Oliver was a big help also and John was very good. The best thing about Superior Ford is the staff. Doubt if you will find a better s especially Rob. Oliver was a big help also and John was very good. The best thing about Superior Ford is the staff. Doubt if you will find a better staff anywhere. Both the sales area and service are awesome. Have also used the body shop and the manager could not have been better. Kudos to all. More
by RMJMHYLLESTED
Employees Worked With
Rob Martin, Oliver Harvey
November 18, 2018
New Truck The process went very well. Don answered all my question about the truck features in great detail. The end of year sale price helped me decide to rep The process went very well. Don answered all my question about the truck features in great detail. The end of year sale price helped me decide to replace a 5 year old truck. More
by FWELLS5
Employees Worked With
Don Castle
November 17, 2018
quick lane I have now used Superior Ford for the Quick lane about 3 times. Every time they have been quick and very kind. They have answered any questions th I have now used Superior Ford for the Quick lane about 3 times. Every time they have been quick and very kind. They have answered any questions that I have had. More
by RJM1970
Employees Worked With
I am not sure who helped me in service, Joe Bretto, Stephanie Pochucha, Joe Hayford, John McClellan
November 16, 2018
Bought a truck Went very well. Oliver was friendly and answered all my question before I made my mind up. In the future I would ask for him when buying another tru Went very well. Oliver was friendly and answered all my question before I made my mind up. In the future I would ask for him when buying another truck. More
by Nrichardson0
Employees Worked With
Oliver Harvey
November 16, 2018
Excellent service to repair a recall with my F150. Complete in (1) day. They provided details on what was required and where and how. Thanks to repair a recall with my F150. Complete in (1) day. They provided details on what was required and where and how. Thanks More
by rakokid
Employees Worked With
Oliver Harvey
November 14, 2018
Recall appointment I needed two recalls performed on my '15 F150. It was scheduled for 3 hrs. The waiting area was clean, well lit, had two large televisions, today's p I needed two recalls performed on my '15 F150. It was scheduled for 3 hrs. The waiting area was clean, well lit, had two large televisions, today's paper and excellent machine coffee available. They periodically peeked in and told me how it was going and in alittle less than 3 hours they had the recalls done and the truck was washed wonderfully at no charges. Very enjoyable time waiting in the lounge area and very nice staff in service. More
by Robert
Employees Worked With
Joe Bretto, Stephanie Pochucha
November 14, 2018
A Great Experience. Oliver was very prompt when responding to emails and relaxed. Listened very well and was understanding of what our needs were. After the sale went ove Oliver was very prompt when responding to emails and relaxed. Listened very well and was understanding of what our needs were. After the sale went over all the features in great detail. More
by cojo0002
Employees Worked With
Oliver Harvey
November 14, 2018
F150 recall Great service on dealing with the recall of my f150 and also advised me of another recall to look for once they get the parts. Great service on dealing with the recall of my f150 and also advised me of another recall to look for once they get the parts. More
by sreed6016
Employees Worked With
Joe Bretto, Joe Hayford, John McClellan
November 14, 2018
Informative, great customer service Great service, excellent staff. The staff were friendly and professional. They were informative and gave me the best deal possible. I would definitely Great service, excellent staff. The staff were friendly and professional. They were informative and gave me the best deal possible. I would definitely do business again! More
by samuelvatankhah
Employees Worked With
Jeff Chalin
