Superior Ford of Plymouth MN

A Great Experience. Oliver was very prompt when responding to emails and relaxed. Listened very well and was understanding of what our needs were. After the sale went ove Oliver was very prompt when responding to emails and relaxed. Listened very well and was understanding of what our needs were. After the sale went over all the features in great detail. More

Leasing an F150 Lariat. I've been coming to Superior Ford for many years. Came in for a new vehicle after my F150 was totalled. Derek found what I wanted. I've been very plea I've been coming to Superior Ford for many years. Came in for a new vehicle after my F150 was totalled. Derek found what I wanted. I've been very pleased with all the departments. More

A Female's Perspective I recently purchased a 2017 Ford F150 @ Superior Ford and was really impressed with the quality of customer service I received. I had been to several I recently purchased a 2017 Ford F150 @ Superior Ford and was really impressed with the quality of customer service I received. I had been to several other dealerships in the metro area and after walking out of one because of the misogynistic attitude and heavy sales pitch - I was disheartened and intimidated to go it alone. I am a 50 year old widow and this was to be my first solo vehicle purchase without my husband around. Mind you - I am independent, strong-minded and am quite capable of making my own decisions. But this was a big purchase and I didn't want to be taken advantage of. I found this truck on CarFax and communication began with Oliver, a sales rep at SF. I went in the next day, took it for a spin and had a great conversation with him. He was incredibly honest, thorough and polite (funny as well:) and I never once felt intimidated or pressured. The buying process was smooth and seamless and dare I say fun? The finance guy (Chris?) was helpful, kind and thoughtful as well and the entire process was painless and positive. I drove off the lot feeling confident and proud of my purchase and experience. I would highly recommend this dealership especially if it's your first time buying. More

Bought a used car We went to look at a used truck, we couldn't agree on a price that I was happy with. That's part of buying cars they need to make money I understand. We went to look at a used truck, we couldn't agree on a price that I was happy with. That's part of buying cars they need to make money I understand. Ended up back there again that same day to look at an explorer. Bill took great care of us both times, went out of his way to make it a good experience. We ended up with the explorer at a price I was happy with, buying it there was fairly painless and even ended up going back to get some help with so features I didn't quite understand. I'm headed back on Friday to get the weathertech liners because their price was a dollar more after you pay for shipping on the weather tech site, I can put them in that day and not wait a week. Bill was great to work with and took good care of us. More

Service on Safety Recalls I had received 2 safety recalls and wanted to do a Saturday appointment. I did have to call in to schedule it versus doing online, but they got it sc I had received 2 safety recalls and wanted to do a Saturday appointment. I did have to call in to schedule it versus doing online, but they got it scheduled, sent me text and email reminders beforehand. Told me initially probably would take 3-4 hours. only took 2 hours. Was really appreciative of that. And they washed my truck when done with it. Nice service. More

Process moved through quickly. Thoroughly content with my new vehicle. There is much to learn about all its bells and whistles, but will watch the video Ford sent me. Thoroughly content with my new vehicle. There is much to learn about all its bells and whistles, but will watch the video Ford sent me. More

More than an oil change Great service in the quick change area; replace air filters, wipers top off fluids and a wash in and out in under one hour thanks team. Great service in the quick change area; replace air filters, wipers top off fluids and a wash in and out in under one hour thanks team. More

Explorer search Began looking for new truck 3 months ago. My representative Jeff Chalini kept in constant communications on inventory and deals. His persistence paid Began looking for new truck 3 months ago. My representative Jeff Chalini kept in constant communications on inventory and deals. His persistence paid off as he came up with a suv in my budget and good deal More