Superior Ford of Plymouth MN

They got the one I wanted I have been buying or leasing from Superior for more than 20 years so we went back when our lease was ending on the Fusion. When I spoke to Ruth we w I have been buying or leasing from Superior for more than 20 years so we went back when our lease was ending on the Fusion. When I spoke to Ruth we weren't sure what we wanted to do next but she was very helpful and gave me some options to take home. Over night my wife and I decided to purchase an Edge, but when I went back to put money down, the one I wanted was sold. Ruth and Mike found one for us from another dealer. Thanks to Ruth, Mike and Don. More

Great Truck Buying Experience! Derek was helpful from the moment we walked through the door all the way until I met with finance... and then after the paperwork was completed Derek Derek was helpful from the moment we walked through the door all the way until I met with finance... and then after the paperwork was completed Derek showed my family all the amazing features our new truck has and how to use them... He even synced both My wife & I's phones to the truck! Then before you know it we were on the road in our new Truck in record time! I have purchased many vehicles in my life and this was the best experience so far! Great work Superior FORD! More

Derek worked hard to get the best deal for me. Very helpful explaining all options. Very good with seeing was a good choice for me. worked hard to get the best deal for me. Very helpful explaining all options. Very good with seeing was a good choice for me. More

Annoyed Went there at 6:20 as the signs say open until 7. The guy checking vehicles in beat around the bush for a few basically saying it would be pushing it Went there at 6:20 as the signs say open until 7. The guy checking vehicles in beat around the bush for a few basically saying it would be pushing it to get my oil change done. He finally agreed and said it would be fast. Well I didn't realize fast meant I wouldn't have the normal vehicle check done. If you are getting an oil change, don't show up closer to closing. More

Customer service I sat waiting in the quicklane for 10 or more mins. Followed the simple instructions on the sign. They never acknowledged my presence. Rude techs whic I sat waiting in the quicklane for 10 or more mins. Followed the simple instructions on the sign. They never acknowledged my presence. Rude techs which is common at this location More

Collision Center Only issue was that I was given an estimate of 2-3 days and it took 5. I also had to call on day 3 for an update. Only issue was that I was given an estimate of 2-3 days and it took 5. I also had to call on day 3 for an update. More

Quick Lane Oil Change Everything went pretty much as usual. Disappointed that there was no morning newspaper to read while I waited. Price has gone up substantially in th Everything went pretty much as usual. Disappointed that there was no morning newspaper to read while I waited. Price has gone up substantially in the past six months. Didn't seem to do much of a check on mechanical issues. Front brake discs are significantly warped, and were not noted during this or the previous oil change. More

New Vehicle Oliver and Michael were great in helping me get my new vehicle. I knew what i want, they found it for me at a different dealer, drove out and brought Oliver and Michael were great in helping me get my new vehicle. I knew what i want, they found it for me at a different dealer, drove out and brought it back for me. Oliver did a great job! More

Fabulous people Went in for an oil change. They suggested wiper blades and maybe cabin filter. Saving cabin filter for next time. All set for 3,000 miles or a l Went in for an oil change. They suggested wiper blades and maybe cabin filter. Saving cabin filter for next time. All set for 3,000 miles or a little over a month More

Quick lane for oil change. The process was smooth and fast and I encountered a friendly staff. Its nice to get in and out quickly when getting an oil change. The process was smooth and fast and I encountered a friendly staff. Its nice to get in and out quickly when getting an oil change. More