Superior Ford of Plymouth MN

excellent they have always handled my concern very professional, pleasant and knowledgeable willing to go the extra mile in helping with any issu they have always handled my concern very professional, pleasant and knowledgeable willing to go the extra mile in helping with any issue vert happy with Superior ford More

Great service I will be recommending them to anyone who is looking for a car or truck. The service was outstanding. They were not only informative about the truck I I will be recommending them to anyone who is looking for a car or truck. The service was outstanding. They were not only informative about the truck I was interested in but also very friendly to work with. Never felt pressured like you do at most dealerships. More

Very disappointing Took 2 weeks to get my truck in....dropped off on a wed. night had to call at approx. 2:00 Thursday afternoon to get an update....had not been looked Took 2 weeks to get my truck in....dropped off on a wed. night had to call at approx. 2:00 Thursday afternoon to get an update....had not been looked at yet....why?....took another 2 and a half days until i heard from the dealer. I will not be coming back for my oil changes for either truck or car. And was going to buy a new truck from them very soon but i am going else where. More

Superior Ford and Rob Martin - great experience! I’ve bought many cars from many dealerships and I would highly recommend Rob and Superior Ford. Great deal on a great car. It was worth coming from ou I’ve bought many cars from many dealerships and I would highly recommend Rob and Superior Ford. Great deal on a great car. It was worth coming from out of state to business here. Completely pleasant experience, no hassle, and very professional. More

Quick oil change I came to Superior Ford for an oil change and drove right into the quick lane, I was greeted and told it wouldn't be long. The Service Associate dire I came to Superior Ford for an oil change and drove right into the quick lane, I was greeted and told it wouldn't be long. The Service Associate directed me to a waiting room with toys as I had my 4 year old grandson with me. My Edge was completed within 40 minutes or so and we were on our way, THANKS and have a great day! More

Very pleased with the professional team My Salesman Ronald Powell has always made me feel welcome. He & the service team are a big reason I recommended my sister, aunt & uncle to Superior Fo My Salesman Ronald Powell has always made me feel welcome. He & the service team are a big reason I recommended my sister, aunt & uncle to Superior Ford. More

Great experience My overall experience was very positive at Superior Ford. Oliver was great to work with. I would highly recommend this dealership to anyone looking My overall experience was very positive at Superior Ford. Oliver was great to work with. I would highly recommend this dealership to anyone looking to purchase a new Ford. More

Always amazing service Fast, efficient, and friendly service - every single time. I use them regularly to service my car, honestly I wouldn't consider going anywhere else. G Fast, efficient, and friendly service - every single time. I use them regularly to service my car, honestly I wouldn't consider going anywhere else. Great team to work with! More

they work for your business Ruth was tireless. she covered every angle to get the deal put together, she was friendly and personable and had very good product knowledge. the deal Ruth was tireless. she covered every angle to get the deal put together, she was friendly and personable and had very good product knowledge. the dealership is very clean More

Good but frustrating I went in for routine oil change, and tire rotation. I watched them work on getting my front left tire off for about 15 minutes. Then the main gentlem I went in for routine oil change, and tire rotation. I watched them work on getting my front left tire off for about 15 minutes. Then the main gentleman, came in and explained my lug nuts were warped due to heating and cooling. To sum it up, Ford used poor lug nuts with a cap on it. These go bad over time and need replacing. They were $12 a nut...multiply that by 20 lug nuts! And they were going to be replaced with the same style? Poor! He said he is seeing this more and more. So I went to a auto parts store and picked them Up for $5 each. No cap on them. Even the auto parts store was laughing about the issue. They are selling tons of them due to this, what I would call defect. You would think this would be recalled. But instead I had to pay $106 for a fix I never thought I would have to do. And something that’s entirely preventable if you would just use better quality parts. I went somewhere else to get my rotation done...took them literally 35 minutes to get tires off and replace new nuts. They were beating on them. And yet again, they see this happening. A close friend of mine had the same thing happen on their focus...he had to buy replacements. Overall just upset with this. And also only being a 2014 and the inside of my doors are rusting out. All 4 doors...again a common issue with this model that won’t be recalled or fixed. The guy at the dealership literally gave me a card, and said, “keep calling customer service and complain each day. That may get you somewhere to fix the rust.” Cause I have the time for that. Just may be the last Ford product I purchase sadly. And yet I will not here back most likely. That is all. Good crew there...disappointing you make them relay this information to your customers. More