Superior Ford of Plymouth MN

Always amazing service Fast, efficient, and friendly service - every single time. I use them regularly to service my car, honestly I wouldn't consider going anywhere else. G Fast, efficient, and friendly service - every single time. I use them regularly to service my car, honestly I wouldn't consider going anywhere else. Great team to work with! More

they work for your business Ruth was tireless. she covered every angle to get the deal put together, she was friendly and personable and had very good product knowledge. the deal Ruth was tireless. she covered every angle to get the deal put together, she was friendly and personable and had very good product knowledge. the dealership is very clean More

Good but frustrating I went in for routine oil change, and tire rotation. I watched them work on getting my front left tire off for about 15 minutes. Then the main gentlem I went in for routine oil change, and tire rotation. I watched them work on getting my front left tire off for about 15 minutes. Then the main gentleman, came in and explained my lug nuts were warped due to heating and cooling. To sum it up, Ford used poor lug nuts with a cap on it. These go bad over time and need replacing. They were $12 a nut...multiply that by 20 lug nuts! And they were going to be replaced with the same style? Poor! He said he is seeing this more and more. So I went to a auto parts store and picked them Up for $5 each. No cap on them. Even the auto parts store was laughing about the issue. They are selling tons of them due to this, what I would call defect. You would think this would be recalled. But instead I had to pay $106 for a fix I never thought I would have to do. And something that’s entirely preventable if you would just use better quality parts. I went somewhere else to get my rotation done...took them literally 35 minutes to get tires off and replace new nuts. They were beating on them. And yet again, they see this happening. A close friend of mine had the same thing happen on their focus...he had to buy replacements. Overall just upset with this. And also only being a 2014 and the inside of my doors are rusting out. All 4 doors...again a common issue with this model that won’t be recalled or fixed. The guy at the dealership literally gave me a card, and said, “keep calling customer service and complain each day. That may get you somewhere to fix the rust.” Cause I have the time for that. Just may be the last Ford product I purchase sadly. And yet I will not here back most likely. That is all. Good crew there...disappointing you make them relay this information to your customers. More

Great! I had a great experience with the car buying and processing. Don was helpful and friendly and easy to deal with. I would recommend him. I had a great experience with the car buying and processing. Don was helpful and friendly and easy to deal with. I would recommend him. More

Quick and efficient oil change service. There “quick” oil change service bay streamlines oil changes. They get you in fairly quickly and are very courteous and thorough. They have a comforta There “quick” oil change service bay streamlines oil changes. They get you in fairly quickly and are very courteous and thorough. They have a comfortable waiting room and free good coffee. I’d highly recommend this place. More

good experience We had great service working with Ruth. She is the best. Very helpful several times since we have had our new vehicle. We would recommend her highly We had great service working with Ruth. She is the best. Very helpful several times since we have had our new vehicle. We would recommend her highly. More

Easy car buying experience I went through Costco and got connected with Rob. He made the experience almost fun and easy. Have only been to the dealership once for service and I went through Costco and got connected with Rob. He made the experience almost fun and easy. Have only been to the dealership once for service and that was an oil change. I was amazed at the short amount of time it took. More

Best car purchase in years Thumbs UP all around. Jeff was a great salesman to work with. Purchase went well and went into very good detail of our new car. I would recommend him Thumbs UP all around. Jeff was a great salesman to work with. Purchase went well and went into very good detail of our new car. I would recommend him and Superior to my family and friends. Marland and Chris Ronning Maple Grove, MN More

Used pickup purchase Overall the purchase was good except it took over 6 hours. Had to wait way to long to get the financial portion of the sale completed. Overall the purchase was good except it took over 6 hours. Had to wait way to long to get the financial portion of the sale completed. More