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Superior Ford of Plymouth MN
Plymouth, MN
1,744 Reviews
Whether you're from Minneapolis, St. Paul, anywhere in Minnesota,or surrounding states you can rest assured that when you shop for a new or used Ford, you're shopping for quality and reliability, no matter which model appeals to you.
Qualifying for a loan or Ford lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car.
Once you're behind the wheel as an owner, Superior Ford continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Ford parts, so you can count on solid routine maintenance and timely repairs when they're needed.
From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Superior Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
When you can come to Superior Ford, you can have your Ford wishes granted. And let's face it: you deserve nothing less. Located on 9700 56th Ave N. Plymouth, MN we know our job isn't finished until you're completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,744 reviews
November 20, 2020
Bill was excellent, efficient, and very friendly throughout the entire process! He made buying a new car easy and I would recommend him to anyone! throughout the entire process! He made buying a new car easy and I would recommend him to anyone! More
by TJCASEY321
Verified CustomerEmployees Worked With
Bill, Michael Sehr
November 19, 2020
I was happy that the work was performed in a very timely fashion while I waited. I also picked up some mudflaps at the parts department while I was there to get everything done at one time. fashion while I waited. I also picked up some mudflaps at the parts department while I was there to get everything done at one time. More
by lonstutelberg
Employees Worked With
Derek Jones, Ronald Powell, Doug Kimbrel, Oliver Harvey, Joe Bretto, Lucas Stauffacher
November 19, 2020
I was very happy that your quick lane is open and I was able to get my oil changed quickly and hassle free! 2020 has been full of challenges so checking this off my list was a relief. I had been using the able to get my oil changed quickly and hassle free! 2020 has been full of challenges so checking this off my list was a relief. I had been using the service department at another dealership that is closer to my work but after 2 negative experiences there I’m more than willing to make the drive to Superior Ford! Thank you! More
by Stacie
Employees Worked With
Quick lane employees , Joe Bretto
November 18, 2020
My sales experience was great. I felt like I was working with a trusted company. Derek Jones was an excellent sales person. The day after I bought the vehicle I found out that it needed nearly $6000 worth o with a trusted company. Derek Jones was an excellent sales person. The day after I bought the vehicle I found out that it needed nearly $6000 worth of work. When I called superior Ford back to see if they could help remedy the situation in anyway, they told me I signed paperwork and have no recourse. There was no attempt to even feel sympathetic towards a buyer that had given them $6500 in cash.I didn’t expect them to let me return the vehicle, I just wanted them to help out a little bit as my experience turned sour. There is one in particular repair the vehicle needs, a timing chain. My mechanic quoted me $3050 for just this repair. As this Ford dealership has their own shop, they could have had the opportunity to fix this at a much lower cost to them. It would have cost them the parts which would’ve been about $800. I was noticeably upset on the phone but maintained my professionalism, but when I asked the sales manager if there was any way the dealership could help me, he began questioning my moral character. He said “you seem like the type of person that would try something like this”. I was incensed that I would be treated like this and not even given the opportunity to explain how I was feeling. I didn’t want to work with the sales manager (Doug Kimbrel) anymore so I requested a callback from the general manager. I spoke to the general manager the next day and he said I heard the whole conversation and that he agreed, I have no recourse. I then said, “so to recap, you sold a troubled vehicle to a customer but will not be sympathetic or willing to help even in the slightest of ways to keep the customers trust and confidence in their purchase? The response? “Correct”. Just one word. Correct. guess this is a hard lesson learned. When a dealership says “as is no inspection”, it likely means they know something is wrong so they don’t inspect so the buyer is left holding the grenade, so to speak.Avoid this Ford Dealership at all costs folks, please! I am letting everyone know how bad my experience was so they don’t risk doing business with a company that in no way will advocate for the customer! More
by dyurik83
Employees Worked With
Derek Jones, Doug Kimbrel, Michael Sehr
November 17, 2020
My experience has been top notch. Derek the internet sales manager far exceeded any of my expectations. I would definitely recommend Derek and Superior Ford for your automobile dealer. Five star! sales manager far exceeded any of my expectations. I would definitely recommend Derek and Superior Ford for your automobile dealer. Five star! More
by jfritzws
Employees Worked With
Derek Jones, Michael Sehr
November 14, 2020
On my way to work, my car had a flashing check engine light a mile after I passed by the dealership. I turned around and went to the service bay. I didn't have an appointment but they took me in right aw light a mile after I passed by the dealership. I turned around and went to the service bay. I didn't have an appointment but they took me in right away. Joe and his team were great at diagnosing the issue and getting it fixed that day. They offered the shuttle to me both to and from work and even brought the work order and my keys with so I could go right into my car without going inside. (I had paid with the phone app prior which was very easy). Great service. More
by david.johnson2
Employees Worked With
(I never got the Cust Svc Mgr's name, but he was great too), Joe Bretto
November 13, 2020
Oliver was quick to reply, professional, friendly, helpful, honest, fair. I will be back when I need another vehicle! Overall it was a great experience! helpful, honest, fair. I will be back when I need another vehicle! Overall it was a great experience! More
by klindback2000
Employees Worked With
Oliver Harvey
November 12, 2020
Derek Jones did a great job getting us into a new truck. Would highly recommend his services. He answered all our questions to our satisfaction. Would highly recommend his services. He answered all our questions to our satisfaction. More
by grannie108
Employees Worked With
Derek Jones, Michael Sehr
