Superior Ford of Plymouth MN

Way too pushy I went in to see a specific car, I found out when I got there it had sold earlier that day. Jeff was my first point of contact, and he had me wanting I went in to see a specific car, I found out when I got there it had sold earlier that day. Jeff was my first point of contact, and he had me wanting to leave immediately. Very aggressive, very pushy, and then in the following weeks, KEPT calling and emailing. I would never do business with him. Stay away! More

Horrible Sales experience I recently tried to deal with Ruth Chase and GM Doug Kimbrel. I was attempting to purchase a new Ford Escape. They refused to supply me with the sales I recently tried to deal with Ruth Chase and GM Doug Kimbrel. I was attempting to purchase a new Ford Escape. They refused to supply me with the sales and rebate numbers they were submitting for my loan application even though they were asking me to put down almost 4 times the amount for a downpayment than I told them was possible. When I asked if they were applying all the rebates and "Superior Discount" that were shown on the website, I was told by both individuals that they were not obligated to give me any of the discounts if they didn't want to. They were very condescending throughout the process, and acted like they didn't want to be bothered with trying to help me and possibly earn a new customer for life. Not only will I never use these sales people again, I will never go to Superior Ford for anything in the future, and I will discourage all my friends and family from ever using their services. The BBB will also be made aware of the service received. If I could give a negative "star" rating on this site, I would do it. More

Good listener, helped me find a great fit Ronald took time and care working with me and my family to find me the optimal vehicle to fit my needs. He’s been helpful above and beyond with questi Ronald took time and care working with me and my family to find me the optimal vehicle to fit my needs. He’s been helpful above and beyond with questions and follow up even after the sale was complete. I know I can count on Ronald. I’d recommend him as a salesperson and Superior Ford as a dealership because of their friendly, professional, and complete service. More

Excellent dealership Rob Martin is very professional and honest person. Very upfront and clear. No hidden surprises. Great communication. Had a great experiance. He got me Rob Martin is very professional and honest person. Very upfront and clear. No hidden surprises. Great communication. Had a great experiance. He got me what I was looking for. More

Leased a new F150 Rob Martin was very attentive from my very first contact with him on the phone. He was able to meet my demands as far as my trade-in was concerned. Rob Martin was very attentive from my very first contact with him on the phone. He was able to meet my demands as far as my trade-in was concerned. He was sure to make certain I had beverages, and to make certain that my financing and parts installation was hastened. Overall, a great experience! More

Top notch dealer! Our visitor to Superior Ford was above and beyond our expectations. Derek Jones got us exactly what we wanted for a vehicle. Throughout the whole proc Our visitor to Superior Ford was above and beyond our expectations. Derek Jones got us exactly what we wanted for a vehicle. Throughout the whole process, from the first call to driving out of the parking lot, he made the everything an enjoyable experience. The finance department was also a very enjoyable and stress free experience. We will be back again for future purchases. More

Purchased new Edge My rating is based on the attention that I got from my salesperson, Rob Martin. He was most interested in answering all my questions and making sure My rating is based on the attention that I got from my salesperson, Rob Martin. He was most interested in answering all my questions and making sure that I understood the answers. He even asked me some questions I hadn't thought of! He also made sure that all of the incentives were applied to the purchase price. I also had an excellent experience with the other staff members. When I received my new car, it was already to go. It was clean inside and out, the gas tank was full, and the extra floor mats were installed. Superior Ford is now my preferred dealership, I love that place! I left a happy camper! More

Second time is just as good as the first. This is the second time we have purchased or leased a vehicle from Superior Ford. I have to say this lease was almost completely done via internet an This is the second time we have purchased or leased a vehicle from Superior Ford. I have to say this lease was almost completely done via internet and email but I'm happy to say that working with Rob made it yet a very personable and enjoyable experience. I generally would not talk with a salesman about details unless I'm standing in front of them. We did not have time to process getting a new vehicle in this manner, so I worked with Rob over the phone and worked through all the details. We spent a couple hours together during the final paperwork and I feel like I know I can trust both Rob and the sales manager on our next purchase. No issues, no concerns, no complications, no last minute changes.... good deal all around. Thanks Rob! More

Fast and Friendly, Excellent Communication! I felt zero pressure and got a good feeling right from the start at Superior Ford, Rob was very informative and honest with me through out the process I felt zero pressure and got a good feeling right from the start at Superior Ford, Rob was very informative and honest with me through out the process. I bought a used vehicle and had a couple concerns/questions about my the vehicle I was interested in. Rob followed through on everything and went out of his way to find information for me. I was financed for my vehicle as well and Aly was great to work with, extremely fast and explained everything thoroughly. I will definitely recommend and shop at Superior Ford in Plymouth, MN again! More

Good experience as always Always a good experience with Rob and crew. They make the entire process nearly stress free. I am now in my third leased vehicle and I am not sure I w Always a good experience with Rob and crew. They make the entire process nearly stress free. I am now in my third leased vehicle and I am not sure I will ever buy again...love the new car every three years! More