Superior Ford of Plymouth MN

Terrible Experience at Superior Ford. Went to look at a Non-Ford Used Vehicle that was posted on Craigslist For Sale. Had an appointment, but the vehicle was not clean and not pulled out Went to look at a Non-Ford Used Vehicle that was posted on Craigslist For Sale. Had an appointment, but the vehicle was not clean and not pulled out of the last row of the dealership. Asked the Salesperson some questions and his answer was "Don't Know, it's not a Ford". Took it for a test drive and upon returning to the dealership, the salesperson asked "Well, how do you like it?". I mentioned a couple things that it seemed to be missing of my want list and he said "Then Don't Buy It". The entire experience was like we were wasting his time, especially when he told us that he only makes $100 on the transaction, so it makes no difference to him if we buy it or not. They also offered a very low figure on a 2015 trade in we had. No damage whatsoever on the trade in and the offer was $2,000 below the books Lowest Value Possible Condition Value. Then the salesperson played the typical used car salesman line of "But, we'll work with you". Worst experience in my 40 years of buying cars (new or used). It was really unbelievable! So this is why I would not buy a car from Superior Ford and I would not recommend it for you either. More

Great Customer service easy to work with and great Customer service. Rob Martin was so pleasant to work with. We will definitely do more business with them in the future. easy to work with and great Customer service. Rob Martin was so pleasant to work with. We will definitely do more business with them in the future. Thanks, Ale More

New Car Purchase Brett was great to work with and made me feel comfortable about a big, new, first time purchase. Friendly atmosphere with good customer service. I wou Brett was great to work with and made me feel comfortable about a big, new, first time purchase. Friendly atmosphere with good customer service. I would definitely go back! More

Thank you, Superior Ford! Ronald was incredibly helpful in my recent car purchase. He knew the right questions to ask and continued to ask clarifying questions until the right Ronald was incredibly helpful in my recent car purchase. He knew the right questions to ask and continued to ask clarifying questions until the right car was found. His pleasant, respectful demeanor and sense of humor helped in reducing the stress of a major purchase. Rich oversaw the financing pieces. Rich also asked the right questions, was knowledgeable, confident and courteous. A great team! Thank you, Superior Ford! More

Great experience Rob was great to work with from start to finish. Knew the vehicle well and there was absolutely no pressure and no games. After agreeing to the purcha Rob was great to work with from start to finish. Knew the vehicle well and there was absolutely no pressure and no games. After agreeing to the purchase, financing went very smoothly as well. Would absolutely recommend Rob and Superior Ford to friends and family. More

Excellent Buying Experience Mary had a very enjoyable time arranging the purchase of an incredible new F150. Rob Martin was very helpful in finding and purchasing the vehicle we Mary had a very enjoyable time arranging the purchase of an incredible new F150. Rob Martin was very helpful in finding and purchasing the vehicle we wanted. I appreciated how he kept us informed preventing any surprises. More

Everything went very well. Ronald does his job well. This dealership was ver convient and the staff was very friendly, and very good at there job.ronald was very good in explaining the possess for me to This dealership was ver convient and the staff was very friendly, and very good at there job.ronald was very good in explaining the possess for me to understand. More

Rob was an excellent Sales Representative to work with. All of our needs, questions and concerns were thoroughly addressed. We were very pleased with the level service and attention that we received. We a All of our needs, questions and concerns were thoroughly addressed. We were very pleased with the level service and attention that we received. We are a return customer from a 2005 F150 purchase and all of our expectations from the previous good experienced we had were exceeded. Thank you Superior! More