Superior Ford of Plymouth MN

Awesome experience buying a new escape Went to superior ford and seen Josh about trading in our escape for a new 2017 and he did an awesome job helping me get into a new one thank you Josh Went to superior ford and seen Josh about trading in our escape for a new 2017 and he did an awesome job helping me get into a new one thank you Josh for your help More

Fantastic from start to finish Our salesman Rob Martin made the process of finding the right truck for us a lot easier then what we thought going into the day. No pressure, just sho Our salesman Rob Martin made the process of finding the right truck for us a lot easier then what we thought going into the day. No pressure, just showed us what we were looking for in a few different colors and options. More

Very pleased I came in today with not so perfect credit. Aly got me financed and was very friendly and professional. I would definitely refer family and friends. I came in today with not so perfect credit. Aly got me financed and was very friendly and professional. I would definitely refer family and friends. More

Overall AMAZING experience! Superior Ford is the BEST place to purchase a car. They're trust worthy, helpful, and looking out for YOUR best interest. Aly was so helpful. Superior Ford is the BEST place to purchase a car. They're trust worthy, helpful, and looking out for YOUR best interest. Aly was so helpful. More

Very Satisfied We recently purchased a used car from Superior Ford. We worked with Aly Butler who was extremely helpful in finding a car within our budget and specs. We recently purchased a used car from Superior Ford. We worked with Aly Butler who was extremely helpful in finding a car within our budget and specs. The sale went smoothly as Aly is very professional and organized. More

Thanks Aly! Aly helped me look for vehicles on multiple occasions and has always given me honest advice when it comes to cars and financing. I wouldn't go to anyo Aly helped me look for vehicles on multiple occasions and has always given me honest advice when it comes to cars and financing. I wouldn't go to anyone else! More

10/10 recommend My car was totaled and I needed a new vehicle. Aly helped me find exactly what I was looking for. She made the entire process a breeze and I will defi My car was totaled and I needed a new vehicle. Aly helped me find exactly what I was looking for. She made the entire process a breeze and I will definitely be back in the future! More

Great experience! Great experience with Superior Ford! They were so helpful, and made sure I was happy with my new Ford Explorer purchase! Right down to the financing p Great experience with Superior Ford! They were so helpful, and made sure I was happy with my new Ford Explorer purchase! Right down to the financing piece, I felt the entire team went out of their way to provide superior customer service. More

Aly was awesome! My brother was looking for a vehicle and needed to find something at a great price. Aly kept him informed and notified him immediately when a car was My brother was looking for a vehicle and needed to find something at a great price. Aly kept him informed and notified him immediately when a car was available. She had all the documents ready for him when he arrived. I would highly recommend Aly if you are in need of a vehicle. More

Run the OTHER way! I purchased a 2015 Ford Taurus from this dealership, the worst decision I have ever made. I was approved, paid my Down Payment, and drove away. Whil I purchased a 2015 Ford Taurus from this dealership, the worst decision I have ever made. I was approved, paid my Down Payment, and drove away. While the dealership called many times wanting things that I had already given them, I tolerated their calls. Then one day, the day the 21 Day Permit was expiring, the Office Manager called and said my plates were in. I told her that I lived over 30 miles away and couldn't come up there and asked her to put them in the mail to me. She responded with "We got something wrong on the VIN # and are missing a digit". So I told her that I could text her a picture of the VIN # Tag to which she said "No, as Officers of the State, we need to take pictures ourselves to satisfy the State". Well, knowing that they are NOT "Officers of the State" and they were up to something, I told her I didn't really like their dealership and wouldn't spend another penny driving up there for their mistake. She responded with "How about if I give you a Gas Card to cover your expenses?" I ran out of reasons to not get the plates and so my wife and I drove up there. The finance person, aly butler, came out and gave me the gas card and she had a camera so I got out of her way and she reached inside the car and grabbed the keys and started walking away. My wife asked her why she needed the keys and she responded "they need to check the chip in it". Knowing that they were not going to give my keys back, because the finance manager had told me on the phone during one of our last conversations that he "was going to make my life miserable". We sat in the car and waited while the gm called the New Hope Police Department. The Police showed up and tried to mediate the dispute even though I told them it was a Civil matter and we just want to leave with our car. The Police made us vacate our own car and gave the dealership possession of the car, even though we had all of the Financial paperwork and Title Application and everything. You can bet that INFERIOR ford is working multiple deals on each car and will take whatever is their best deal even if they have already sold it to someone else. The key to this is that they don't submit the "Packet" to the Bank or Finance Company so that they can claim you are not actually "approved". We verified that CPS had NEVER received the Packet from INFERIOR ford and that that is the ONLY reason our deal was not funded. Pretty crappy place to buy a car. I have reported them to Ford Motors, the BBB, and the Attorney General of MN. It's truly amazing what this group of idiots puts out there as their side of the story. I verified with CPS that the Packet was never even given to them to fund the deal. The only thing I can say is _ RUN THE OTHER WAY before even considering this dealership. ford shouldn't even allow their name on this place. If you had a legal right to the vehicle, then why not come and get it? Why do you have to LIE, CHEAT, and STEAL to get it? I have a VERY strong feeling that you will be getting a good smacking from the State on this one. A smacking that you CROOKS deserve! More