Superior Ford of Plymouth MN

The repairs were made, the service was good. But after picking up my truck, I have a loud squeak coming from the front end. I'm going to see if it is weather related and see if the squeak goes away once picking up my truck, I have a loud squeak coming from the front end. I'm going to see if it is weather related and see if the squeak goes away once it warms up. More

I had asked about a battery check and was told it would be done. However, the basic "battery check" is just looking at the condition of the battery and terminals (see comment on Page 1 of the report). I ha be done. However, the basic "battery check" is just looking at the condition of the battery and terminals (see comment on Page 1 of the report). I had mentioned that I had trouble starting the vehicle, but a load test was not performed until after I had reminded the service department about my request. The battery indeed tested low and was replaced. Since I specifically mentioned this issue at the time of drop-off for the appointment, I feel it should have been done without needing a reminder. More

A couple of years ago we bought a new 2012 Ford Escape. At that time I carefully researched Escape prices at Minneapolis-area dealers and found that Superior Ford had the best price. And the price was a n At that time I carefully researched Escape prices at Minneapolis-area dealers and found that Superior Ford had the best price. And the price was a no-haggle price that was published online on their website. We were very pleased with that purchase. A few weeks ago, I was finally in the market to buy my dream car, a brand-new 2014 Ford Mustang Shelby GT500. I didn't even bother to look anywhere else, I went straight to Superior Ford. They didn't have one in stock with the options I wanted, but they were able to locate one with exactly what I was looking for at another dealer in another state. They had the vehicle shipped in an enclosed trailer directly to my driveway! Based on what other people have reported paying online for similar cars, I feel I got a fair price. Overall a very smooth, painless purchase. More

THE WORST place ever. I went in because my fan stopped working, therefore no heat in my car. Not to mention it is below zero out. Instead of wondering how to fix it, he mentioned to me that he couldn't ev working, therefore no heat in my car. Not to mention it is below zero out. Instead of wondering how to fix it, he mentioned to me that he couldn't even look at it until Monday ( 6 days from then) and that they were closing early that day (New Years eve). My car is brand new and under warranty and I asked if I could get a loner til it was fixed. He told me I couldn't unless I paid for it. So I drove away in the cold all the way to new Prague Ford where they were more than happy to help me out. I highly recommend New Prague Ford who saved my day!! More

I am pleased with my experience at Superior Ford. It was a busy day for the dealership, but the waiting times were not to bad. Robert Powell is an excellent sales person in that he made the customer feel co a busy day for the dealership, but the waiting times were not to bad. Robert Powell is an excellent sales person in that he made the customer feel comfortable. I would absolutely recommend your dealership to any possible customer. More

I walked in the door and was greeted by Ron Powell explained to him what i needed he sat me down make a long story short took care of me i was able to drive home with a vehicle for my wife it was a su explained to him what i needed he sat me down make a long story short took care of me i was able to drive home with a vehicle for my wife it was a surprise for her and she was overjoyed. Ron did an awesome job of making me a happy customer. only thing is i noticed a chip in my windshield later that day i did not notice it earlier and was told i had to put it on my insurance. probably my fault because i did not notice before i left the lot. i told Ron about it he went and asked somebody and thats what they told him. not Ron's fault whoever he reports to said they couldnt fix it i had to run on my insurance. besides that totaly happy with my experience. Thanks More

ALL MY QUESTIONS WERE ANSWERED AND ISSUES ADDRESSED. EVERYONE INVOLVED WAS VERY HELPFUL. SALES PERSON, DENNIS, THOUGHT OF SOME THINGS I HAD FORGOTTEN TO ASK ABOUT, I.E. 12V PLUGIN, TRIP METER, ETC. THA EVERYONE INVOLVED WAS VERY HELPFUL. SALES PERSON, DENNIS, THOUGHT OF SOME THINGS I HAD FORGOTTEN TO ASK ABOUT, I.E. 12V PLUGIN, TRIP METER, ETC. THAT ARE NECESSARY FOR MY JOB. More

Just love this vehicle......I really liked the way they did everything to get me into a new vehicle and everything went fast. I did not have to sit long for paper work to be done. Thank you did everything to get me into a new vehicle and everything went fast. I did not have to sit long for paper work to be done. Thank you More

We love our new vehicle and are very happy with the customer service we got, thank you for all your help, we greatly appreciated it :-) customer service we got, thank you for all your help, we greatly appreciated it :-) More

There is not much to say. Everything went smoothly, people were friendly and I got the vehicle I wanted. I purchased the 7 year 125,000 mile extended warranty. Only negative thing I could say is that t people were friendly and I got the vehicle I wanted. I purchased the 7 year 125,000 mile extended warranty. Only negative thing I could say is that the basic warranty of 3 years 36,000 miles is not very good. More