Superior Ford of Plymouth MN

Body shop was very helpful with taking care of warranty work. The work was completed when promised. All the work was made to look as if factory original. work. The work was completed when promised. All the work was made to look as if factory original. More

100k checkup I brought my vehicle in because it was making a clicking sound. They diagnosed the issue and we agreed to a course of action. I asked about the main I brought my vehicle in because it was making a clicking sound. They diagnosed the issue and we agreed to a course of action. I asked about the maintenance issues on the vehicle, they changed the coolant, but did not give me any feedback on belts, brakes, etc. I feel as though I need to be asking them to look at stuff. It is a few days post bringing in my vehicle and the brakes are making noise. Did they even look at the brakes, belt, etc? They are the mechanics, I am the consumer. I bring the vehicle in so that I can be advised. I don't feel as though I have anyone reviewing the vehicle except for what Ford suggests at each milestone. More

2 and a half hours in an express lane is unacceptable. 6 lug nuts were deformed so they didn’t even rotate tires. I started with 1 car being worked on and 2 more in front. I was the 4th vehicle. I also had lug nuts were deformed so they didn’t even rotate tires. I started with 1 car being worked on and 2 more in front. I was the 4th vehicle. I also had transfer case oil changed but 2 1/2 hours. Then the tech tried to tell me moisture or something distorted 6 lug nuts so I had to purchase them or they couldn’t rotate my tires. I think the lug nuts were deformed by an impact wrench. The rating on that vehicle was near new so why not just replace them. More

Top customer service As a female I have not had such customer service with a smile by Ronald. He was the reason I bought my explorer at Superior Ford As a female I have not had such customer service with a smile by Ronald. He was the reason I bought my explorer at Superior Ford More

Friendly Professional Staff We purchased a used car from Ronald. He was very kind and easy to talk to. The Finance manager was also very kind and explained all the paperwork cl We purchased a used car from Ronald. He was very kind and easy to talk to. The Finance manager was also very kind and explained all the paperwork clearly. When I went back to pick up my license plates which took less than 1 week another kind salesman installed the new plates on my car quickly. It was a wonderful experience. More

I missed getting the car wash and cleaning. Always an added plus for this old lady. How often should tires be rotated? Thanks. Have a good day added plus for this old lady. How often should tires be rotated? Thanks. Have a good day More

The staff are effecient, friendly and easily able to understand and problem solve. The woman who assisted me to explore why my car didn't start made me feel comfortable with the battery being fully chec understand and problem solve. The woman who assisted me to explore why my car didn't start made me feel comfortable with the battery being fully checked and a pkan for moving forward. More

Quicklane My Quicklane oil change was Quick; I was in and out in about 30 minutes. Shawn Bechtold and his team was great! Thanks! Paul Hartmann My Quicklane oil change was Quick; I was in and out in about 30 minutes. Shawn Bechtold and his team was great! Thanks! Paul Hartmann More

Customer Service at its Best Quick Lane is the best way to get an oil change. No appointment needed and fast turnaround. They do a good job and treat you and your vehicle with res Quick Lane is the best way to get an oil change. No appointment needed and fast turnaround. They do a good job and treat you and your vehicle with respect. More

good job every one there did a great job staff are friendly and superior ford had the RANGER I was looking fore I found price was the best I found service every one there did a great job staff are friendly and superior ford had the RANGER I was looking fore I found price was the best I found service department has done a great job More