
Superior Ford of Plymouth MN
Plymouth, MN
Filter Reviews by Keyword
By Type
Showing 1,744 reviews
Thanks Derek! Thanks for everything Derek! I really appreciate you finding the right vehicle and being so easy to work with. The truck is great and has everything Thanks for everything Derek! I really appreciate you finding the right vehicle and being so easy to work with. The truck is great and has everything I needed and was looking for. More
Once again incredible service! The fact that I know exactly what to expect is invaluable as a consumer. The staff at Superior Ford always delivers! exactly what to expect is invaluable as a consumer. The staff at Superior Ford always delivers! More
Joe in the service department was great. He got me right in and called me as to the progress before things were finalized. He also took care of a couple of small recall items. Thanks Joe in and called me as to the progress before things were finalized. He also took care of a couple of small recall items. Thanks Joe More
Quicklane My Quicklane oil change was Quick; I was in and out in about 30 minutes. Shawn Bechtold and his team was great! Thanks! Paul Hartmann My Quicklane oil change was Quick; I was in and out in about 30 minutes. Shawn Bechtold and his team was great! Thanks! Paul Hartmann More
Customer Service at its Best Quick Lane is the best way to get an oil change. No appointment needed and fast turnaround. They do a good job and treat you and your vehicle with res Quick Lane is the best way to get an oil change. No appointment needed and fast turnaround. They do a good job and treat you and your vehicle with respect. More
Didn't get it done I had one major complaint when I brought the car in for a warranty inspection. They did find the bad shocks in back which really made a difference. I had one major complaint when I brought the car in for a warranty inspection. They did find the bad shocks in back which really made a difference. But they did not find or fix the major item. I gave a detailed explanation how to reproduce the problem. It would have taken some time to execute. And I can understand not wanting to put in the time. But the time wasn't put it. The shocks were assumed to be the issue. Nothing was said about not following the instructions or suggesting I do it and come back if it wasn't fixed (which I would have been happy to do). I made it quite clear fixing the one issue was make or break for customer satisfaction. So congratulations on the one star. More
The staff are effecient, friendly and easily able to understand and problem solve. The woman who assisted me to explore why my car didn't start made me feel comfortable with the battery being fully chec understand and problem solve. The woman who assisted me to explore why my car didn't start made me feel comfortable with the battery being fully checked and a pkan for moving forward. More
good job every one there did a great job staff are friendly and superior ford had the RANGER I was looking fore I found price was the best I found service every one there did a great job staff are friendly and superior ford had the RANGER I was looking fore I found price was the best I found service department has done a great job More
Michael Haus Derek and Jimmy were great and friendly to work with; they answered all of my questions. Jimmy took the time to explain to me a few options, and Dere Derek and Jimmy were great and friendly to work with; they answered all of my questions. Jimmy took the time to explain to me a few options, and Derek had the vehicle ready for me when I got to my appointment. More
Ralph from South Dakota We drove 500 miles round trip to Superior Ford because they had exactly the car we wanted. The price was better then anywhere we had shopped for a new We drove 500 miles round trip to Superior Ford because they had exactly the car we wanted. The price was better then anywhere we had shopped for a new vehicle. The sales person (Oliver) that helped us both on the phone and in person was absolutely excellent. The business manager (Michael) had all the paper work ready and waiting for us when we arrived. This all occurred during the height of that Corona Virus Pandemic but these people really went the extra mile to make sure that we were safe from them and they were safe from us. The new vehicle was completely disinfected inside and out before we were allowed to take possession. I will certainly look forward to doing business with these people in three years when we look for a 2023. If your looking for a new car start by looking at Superior Ford. rkroetzel@yahoo.com More