Superior Ford of Plymouth MN

Great Customer Service The staff was very friendly and made us feel comfortable amidst the pandemic. They had a great selection of Explorers for us to choose from, and they The staff was very friendly and made us feel comfortable amidst the pandemic. They had a great selection of Explorers for us to choose from, and they took the time to explain the differences between the different models and the different features. Highly recommend!! More

Thanks Derek! Thanks for everything Derek! I really appreciate you finding the right vehicle and being so easy to work with. The truck is great and has everything Thanks for everything Derek! I really appreciate you finding the right vehicle and being so easy to work with. The truck is great and has everything I needed and was looking for. More

Once again incredible service! The fact that I know exactly what to expect is invaluable as a consumer. The staff at Superior Ford always delivers! exactly what to expect is invaluable as a consumer. The staff at Superior Ford always delivers! More

Derek made the process easy and fast. He was informative and listened to my needs. He did a nice followup on the technology after my purchase. and listened to my needs. He did a nice followup on the technology after my purchase. More

Joe in the service department was great. He got me right in and called me as to the progress before things were finalized. He also took care of a couple of small recall items. Thanks Joe in and called me as to the progress before things were finalized. He also took care of a couple of small recall items. Thanks Joe More

Didn't get it done I had one major complaint when I brought the car in for a warranty inspection. They did find the bad shocks in back which really made a difference. I had one major complaint when I brought the car in for a warranty inspection. They did find the bad shocks in back which really made a difference. But they did not find or fix the major item. I gave a detailed explanation how to reproduce the problem. It would have taken some time to execute. And I can understand not wanting to put in the time. But the time wasn't put it. The shocks were assumed to be the issue. Nothing was said about not following the instructions or suggesting I do it and come back if it wasn't fixed (which I would have been happy to do). I made it quite clear fixing the one issue was make or break for customer satisfaction. So congratulations on the one star. More

Joe in service department was awesome! You can always trust Joe in telling you exactly what you need to fix your car. I have dealt we Joe for several years now and has always been super hel You can always trust Joe in telling you exactly what you need to fix your car. I have dealt we Joe for several years now and has always been super helpful. One of the main reasons I own a Ford is because I know I can count on Joe if I ever have a problem. Superior Ford should be very great full and thankful to have an employee like Joe. More

Michael Haus Derek and Jimmy were great and friendly to work with; they answered all of my questions. Jimmy took the time to explain to me a few options, and Dere Derek and Jimmy were great and friendly to work with; they answered all of my questions. Jimmy took the time to explain to me a few options, and Derek had the vehicle ready for me when I got to my appointment. More

Ralph from South Dakota We drove 500 miles round trip to Superior Ford because they had exactly the car we wanted. The price was better then anywhere we had shopped for a new We drove 500 miles round trip to Superior Ford because they had exactly the car we wanted. The price was better then anywhere we had shopped for a new vehicle. The sales person (Oliver) that helped us both on the phone and in person was absolutely excellent. The business manager (Michael) had all the paper work ready and waiting for us when we arrived. This all occurred during the height of that Corona Virus Pandemic but these people really went the extra mile to make sure that we were safe from them and they were safe from us. The new vehicle was completely disinfected inside and out before we were allowed to take possession. I will certainly look forward to doing business with these people in three years when we look for a 2023. If your looking for a new car start by looking at Superior Ford. rkroetzel@yahoo.com More