
Superior Ford of Plymouth MN
Plymouth, MN
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Good Visit to Superior Ford for Repair Work My car needed an oil change, new tires and new brakes. Joe did an excellent job and kept me informed. Stephanie called and let me know how things were My car needed an oil change, new tires and new brakes. Joe did an excellent job and kept me informed. Stephanie called and let me know how things were going. The shuttle driver in the afternoon was very kind. The service manager took time out of his day to take me to work which is greatly appreciated. More
Their rapid oil change crew was great. Very courteous, and friendly. did the oil change and tire rotation quickly, washed truck and got me out of there in minimal time. and friendly. did the oil change and tire rotation quickly, washed truck and got me out of there in minimal time. More
My 2019 expedition was in for an oil change, just a short wait to get in and was meet immediately by a service tech. Requested oil change and he asked if I would like a wash and agreed that it was needed. i wait to get in and was meet immediately by a service tech. Requested oil change and he asked if I would like a wash and agreed that it was needed. in 15 minutes my vehicle was done and headed for a wash. More
Everyone there was very kind and courteous they did Everyone there was very kind and courteous they did their best to make you feel comfortable, and listen to what you had to say . When I found the tr Everyone there was very kind and courteous they did their best to make you feel comfortable, and listen to what you had to say . When I found the truck I wanted they all work together to make it happen. I would recommend this dealership to anybody. More
First Time Customer We were in the market for a new truck and stopped at Superior on a whim. Ronald and the rest of the staff were very welcoming and provided a quick an We were in the market for a new truck and stopped at Superior on a whim. Ronald and the rest of the staff were very welcoming and provided a quick and smoot transaction. More
Overall great experience! By far the least aggressive experience I've ever had, not pushy or forceful at all. Bill Holms answered all our questions and took his time to build a By far the least aggressive experience I've ever had, not pushy or forceful at all. Bill Holms answered all our questions and took his time to build a relationship. Jimmy Woessner worked quickly on what options I had. I would 100% recommend going to Superior Ford if you are able to work with Bill and Jimmy. My only negative remark or down of my experience would be the finance manager Rich Klouda - he was quite rude. More
recall notice The service techs are knowledgeable, and if they don't know they admit it. Good job. I'm glad we took the Escape in to have it updated. The service techs are knowledgeable, and if they don't know they admit it. Good job. I'm glad we took the Escape in to have it updated. More
Great......great experience. I dealt with Kevin by email for a month and a half and I had a great experience. He always replied to me and was extremely patient with our search fo I dealt with Kevin by email for a month and a half and I had a great experience. He always replied to me and was extremely patient with our search for the right vehicle for us. When we came in to have a final look at a SUV that we liked online.....and we had a drive in it and looked it over.....the service with the paperwork etc. was quick and trouble free. Thanks so much. More
I brought a friend and his vehicle along with me to my appointment, hoping he could get in for servicing. I saw the dealership through his eyes. He had a bad experience with another Ford dealership (Fre appointment, hoping he could get in for servicing. I saw the dealership through his eyes. He had a bad experience with another Ford dealership (Freeway Ford). I received great service despite not being able to leverage my warranty, as the part was not covered. My friend was so impressed with the Quick lane and the cleanliness of the shop. Thanks, I will recommend more of my friends to you. More
Best Salesman I love this dealership!! I always feel like I'm the most important person there. My salesman Mike Larkin always takes care of what I need with vehicle I love this dealership!! I always feel like I'm the most important person there. My salesman Mike Larkin always takes care of what I need with vehicles. He's very knowledgeable and an awesome person to deal with. He helped me find a truck I absolutely love!! Everyone there from service to financing goes above and beyond to make sure you leave happy!! Thank you Superior Ford!! You rock!! More