Superior Ford of Plymouth MN

Took a little long for the oil change. Being that there was only one other vehicle in the quick change area, it took lots longer than normal for the basic oil change. They could have let me Being that there was only one other vehicle in the quick change area, it took lots longer than normal for the basic oil change. They could have let me know ahead of time if was going to take longer than usual, then I would have had a chance to come back at another time. More

Awesome Derek made the purchasing experience very easy. He really cares about his customers. After the sale he went the extra miles to help me utilize my cd's Derek made the purchasing experience very easy. He really cares about his customers. After the sale he went the extra miles to help me utilize my cd's being my new vehicle did not come with a cd player. Something Ford should reconsider on the 2020 Ford Platinum Explores. More

Liftgate Switch Replacement I have a 2019 Expedition Platinum. The switch on the bottom of the liftgate was not working due to being stuck. When I made the appointment at Superio I have a 2019 Expedition Platinum. The switch on the bottom of the liftgate was not working due to being stuck. When I made the appointment at Superior I explained to the service rep that I had unstuck it with a pocket knife but it just became stuck again. It needed to be replaced. When I brought it in on my scheduled date I asked if they had the switch in stock. The rep checked and said the switch was on backorder and they would notify me when it came in. Two weeks later I had to call and check the status. I was told that it came in and made an appointment for the next day. That appointment went smoothly and the repair was completed. More

Great Team The team at Superior Ford was excellent to work with -- responsive, helpful, and polite. I will definitely shop here again when looking for my next v The team at Superior Ford was excellent to work with -- responsive, helpful, and polite. I will definitely shop here again when looking for my next vehicle! More

Very fast service with kind people who did their jobs and did them well. Got the oil change done and my car ready to go within ten minutes did them well. Got the oil change done and my car ready to go within ten minutes More

Great service. Oliver patiently walked us through all of our options on a challenging trade in situation. We ended up with a great car at a fair price. our options on a challenging trade in situation. We ended up with a great car at a fair price. More

Superior Ford is friendly and easy to deal with. Met with Derek for purchasing a new Edge. I have worked with Derek before and he has kept in touch over the years. Dealing with Derek was easy and c Met with Derek for purchasing a new Edge. I have worked with Derek before and he has kept in touch over the years. Dealing with Derek was easy and comfortable. More

37,000 servicing The Brookdale Superior Ford people were great. Took care of me right away--and washed my car besides! They're always prompt and very friendly. Has alw The Brookdale Superior Ford people were great. Took care of me right away--and washed my car besides! They're always prompt and very friendly. Has always seemed like a very well-run dealership. More

Helpful. Oil change was fast. Clean shop. Cashier help me with questions regarding use of reward points. Will come back for all future service. Thanks! me with questions regarding use of reward points. Will come back for all future service. Thanks! More

Nice people. But after having car in twice for the same issue, the problem has yet to be resolved. It's not easy getting a ride to pick me up and drop me off for a third time issue, the problem has yet to be resolved. It's not easy getting a ride to pick me up and drop me off for a third time More