
Superior Ford of Plymouth MN
Plymouth, MN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Horrible I would not refer superior ford to any of my friends or family. Nor would i ever purchase another vehicle. I would not even go as far as getting an I would not refer superior ford to any of my friends or family. Nor would i ever purchase another vehicle. I would not even go as far as getting an oil change at superior ford.....even if it was complimentary! More
Oil Change I got there at 7:45 AM for an oil change. There was no line, so no waiting to get in. My car was ready in 30 minutes. Great Service!! I got there at 7:45 AM for an oil change. There was no line, so no waiting to get in. My car was ready in 30 minutes. Great Service!! More
Excellent Great experience purchasing our new Explorer! Highly recommend this Dealership. Jeff was knowledgeable about the spec of the vehicle. With the selecti Great experience purchasing our new Explorer! Highly recommend this Dealership. Jeff was knowledgeable about the spec of the vehicle. With the selection of inventory we were able to find the vehicle with the right options for us. More
Wonderful experence All the employees were helpful, freindly, and knowledgeable. Our salesman was extremley patient with us and did not pressue us about buying. I have All the employees were helpful, freindly, and knowledgeable. Our salesman was extremley patient with us and did not pressue us about buying. I have already recommend Don Castle to a friend. More
After three weeks, the truck was finally fixed Couldn't get the old F-350 into four wheel drive. Had similar problem a few years back. Left the truck on a Wednesday, about a week before my appoin Couldn't get the old F-350 into four wheel drive. Had similar problem a few years back. Left the truck on a Wednesday, about a week before my appointment, because it was of no use to me without the 4X4. About two weeks later received a call from the advisor telling me they thought they found the problem but it would cost and they had to order parts. Half a week later received another call and the problem wasn't resolved. More time was needed. A few days later another call. They figured out the problem but it was going to require about 2X as much and of course more parts that had to be ordered. Finally got the truck back about 3 weeks after I originally dropped it off. Missed two plowing opportunities. More
Oil Change Oil change, tire rotation and wash was dome very well. At a reasonable price and also and also and etc as well also finished now Oil change, tire rotation and wash was dome very well. At a reasonable price and also and also and etc as well also finished now More
As usual, Superior Service! Arrived for Superior Service oil change and service, was checked in promptly,and service was completed promptly and completely. Good information and Arrived for Superior Service oil change and service, was checked in promptly,and service was completed promptly and completely. Good information and communication from Service advisor resulted in Superior Service! I am very satisfied with the professional, polite and friendly attitude from Kevin Prybilla. More
Complex problem solved simply Took my beloved F-150 into Stephanie the service writer and told her that I have a transmission leak. Sh took it into the skilled technicians and fou Took my beloved F-150 into Stephanie the service writer and told her that I have a transmission leak. Sh took it into the skilled technicians and found I have a Upper Radiator hose leak. (Much cheaper and easier to fix) Set me up with a rental and had it back to me exactly when promised for exactly the estimate. Well Done. Thanks! More
Purchase of new 2019 Ranger 2WD Supercab pickup Ruth Chase was my salesperson. Juan Berenguer accompanied me on a test drive of a showroom vehicle. Ruth was thorough in her presentation of informa Ruth Chase was my salesperson. Juan Berenguer accompanied me on a test drive of a showroom vehicle. Ruth was thorough in her presentation of information such as pricing and rebate details, and took time to answer all my questions. She found a vehicle matching the color, configuration, trim level, and almost all of my desired options in SW Iowa. She arranged for it to be driven to Superior Ford within a few days. Rich Klouda was the finance manager. He clearly explained all the available options without trying to hard-sell anything. He also took time to answer all my questions. He emailed a copy of all the documents we signed later the same day we closed the deal. More
Very easy It was so easy everyone was friendly asked a couple questions of what I was looking for brought up a truck that I liked but wasn't crazy about they w It was so easy everyone was friendly asked a couple questions of what I was looking for brought up a truck that I liked but wasn't crazy about they went and got another truck and it was perfect employees were very helpful and we were down the road in a new truck in no time thank you for the great experiance More