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Superior Ford of Plymouth MN

Plymouth, MN

3.8
1,743 Reviews

9700 56th Ave. N

Plymouth, MN

55442

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Showing 1,743 reviews

December 18, 2019

Very easy It was so easy everyone was friendly asked a couple questions of what I was looking for brought up a truck that I liked but wasn't crazy about they w More

by larryz41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sehr, Kevin Carter
Jan 27, 2020 -

Superior Ford of Plymouth MN responded

Thank you for your review.

December 18, 2019

Purchase This was my third transaction with Ruth, and first purchase. The team quickly resolved all my issues, concerns and questions - I love my new vehicle. More

by KATHLEEN15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sehr, Ruth Chase
Jan 27, 2020 -

Superior Ford of Plymouth MN responded

Thank you for your review.

December 17, 2019

Recall and warranty work My vehicle was supposed to be in there for a half a day it was almost a full week before I got it back, I understand they had a problem with scheduli More

by RAKOSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephanie Pochucha
December 12, 2019

2020 Ford Explorer Limited After shopping multiple SUV brands and dealers, we settled on a 2020 Ford Explorer Limited from Superior Ford. The entire sales process went smoothly More

by MN Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Holm
Jan 27, 2020 -

Superior Ford of Plymouth MN responded

Thank you for your review.

December 12, 2019

3 weeks to get an appointment, 6 days in the shop! And they didn’t fix the problem! My thermostat wasn’t working properly and I’m still under ESP warranty. I don’t know if they are incompetent or what. More

by M.C.R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John McClellan
December 12, 2019

Headlight Change I went in for what I thought was a simple headlight replacement. Unfortunately, to change the light, the bumper had to come off. I was told about how More

by SARAMESSIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bretto
Jan 27, 2020 -

Superior Ford of Plymouth MN responded

Thank you for your review.

December 10, 2019

My bright red f150 I enjoyed talking to Derrick on the phone and discovered he is a great guy not plushy seemed honest and sincere enjoyed buying my truck from him thank More

by lorenbaker44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Jones
Jan 27, 2020 -

Superior Ford of Plymouth MN responded

Thank you for your review.

December 09, 2019

Electrical issue with my 2018 Escape I had an unusual electrical problem with my car, and while it took almost a week to figure it out, they continued to work with the Ford technicians an More

by MICHELE_LOOFT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McClellan
Jan 27, 2020 -

Superior Ford of Plymouth MN responded

Thank you for your review.

December 06, 2019

Repair Work was competed quickly and completely. It has not been tested yet but next week temperatures should offer an opportunity. There was something left More

by tzimmerman6525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bretto
Jan 27, 2020 -

Superior Ford of Plymouth MN responded

Thank you for your review.

December 05, 2019

My experience with the sales person Kevin Carter was excellent to work with during the purchase of my vehicle. He was very knowledgeable, informative and extremely helpful during the ent More

by johnfred.mn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sehr, Shawn Bechtold, Kevin Carter
Dec 05, 2019 -

Superior Ford of Plymouth MN responded

Thank You for you review.

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