Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Superior Ford of Plymouth MN
Plymouth, MN
1,744 Reviews
Whether you're from Minneapolis, St. Paul, anywhere in Minnesota,or surrounding states you can rest assured that when you shop for a new or used Ford, you're shopping for quality and reliability, no matter which model appeals to you.
Qualifying for a loan or Ford lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car.
Once you're behind the wheel as an owner, Superior Ford continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Ford parts, so you can count on solid routine maintenance and timely repairs when they're needed.
From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Superior Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
When you can come to Superior Ford, you can have your Ford wishes granted. And let's face it: you deserve nothing less. Located on 9700 56th Ave N. Plymouth, MN we know our job isn't finished until you're completely satisfied.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,744 reviews
October 03, 2019
New Vehicle Thanks for help with new vehicle! Guys were very helpful with the process, large variety of options on vehicles on the lot. Great place, great servi Thanks for help with new vehicle! Guys were very helpful with the process, large variety of options on vehicles on the lot. Great place, great service More
by PSOWDEN0
Verified CustomerEmployees Worked With
Oliver Harvey
October 03, 2019
New Lease Quality experience. My 2nd lease from Superior Ford, but not my last. Would love the process to go faster, but that seems to be true at every dealersh Quality experience. My 2nd lease from Superior Ford, but not my last. Would love the process to go faster, but that seems to be true at every dealership More
by bbking78
Employees Worked With
Derek Jones
October 03, 2019
Good customer service Dealing with Derek was firat rate. Chris in Finance was great. I would buy another car from these guys. Both guys have years of experience in the car Dealing with Derek was firat rate. Chris in Finance was great. I would buy another car from these guys. Both guys have years of experience in the car business. More
by stevelnelson12
Employees Worked With
Derek Jones, Chris Tema
September 25, 2019
18k cash purchase - oil change never done and now breaks?! I was looking for the perfect suburban. Never would have thought it would be found at a Ford dealership. Guys were great, super friendly. Purchased th I was looking for the perfect suburban. Never would have thought it would be found at a Ford dealership. Guys were great, super friendly. Purchased the 2010 suburban. Tabs were expired....took them a while to fix that. Said oil change was done...my change oil light came on a month later. Seriously?!? Oil is black! 1.5 month after handing over 18k cash...not only the oil light comes on the CHECK ENGINE LIGHT COMES ON AND THEN the tire/brakes are squeaking very loudly as you drive down the road. What the xxxx? Terrible experience. Now I get to spend 2k more on this vehicle I just purchased. Very unhappy customer! We saved up a long time to be able to purchase a good truck for our family now I'm scared to even drive it. Terrible experience. I literally bought this not even 4 months ago! Terrible. Just terrible. More
by Mmitchell
Employees Worked With
Doug Kimbrel, Michael Larkin
September 24, 2019
I am a customer for life I have been doing business with Derek jones since back at brookdale ford in 2006. This by far has been the greatest experience. My escape didn't come I have been doing business with Derek jones since back at brookdale ford in 2006. This by far has been the greatest experience. My escape didn't come with a cd player and derek put my cds on a usb stick so i can still enjoy my favorite albums. More
by johnangeltwo
Employees Worked With
Derek Jones, Michael Sehr
September 19, 2019
Recent Service Even though the Dealer was very busy, they took the time to diagnose and explain the root-cause of the problem and even verified it would be covered u Even though the Dealer was very busy, they took the time to diagnose and explain the root-cause of the problem and even verified it would be covered under the extended powertrain warranty. More
by cyanid39247
Employees Worked With
Joe Bretto
September 19, 2019
Th deal was good and it didnt take to much time Because we had good service and a deal that we thought was good. The salesman was very good and we enjoyed working with him. He has been available Because we had good service and a deal that we thought was good. The salesman was very good and we enjoyed working with him. He has been available to answer any questions we have had. More
by slsjms
Employees Worked With
Michael Larkin
September 18, 2019
I needed fast - and it was! Other than that - not impressed. I was glad you handled it sooo quickly! Thank you But the waiting room is not connected to anything else - not the show room and when you walk in, it I was glad you handled it sooo quickly! Thank you But the waiting room is not connected to anything else - not the show room and when you walk in, its just not clear where to go. Also, I had a panic moment when I hit 10k miles and my phone app and the warning on my dash continuously notified me while I was on a trip as though there was a major problem. So I canceled all i had on my schedule on Monday and went immediately to your shop thinking that I may have a big issue. The service advisor told me after the oil change - "oh thats no big deal - we should have reset that the last time you were in - there is no panic". So the reason I had a panic was because your crew didnt handle it correctly on my previous visit. I located just across the freeway at the Ben Franklin Plumbing building so you are so close but I am concerned that I will need to continue to use a different more customer friendly Ford location. (I had come to your location to buy the truck in December and had a similar non-friendly customer experience and that is why I bought it elsewhere even though you are less than a mile from my office and 2 miles from my home.) I have 2 ford trucks. But I am going to need more reasons to come back to Superior. As for the check out - it was efficient but there was no warm interaction from the staff. Bruce More
by BWAHLSTROM
Employees Worked With
I dont recall that anyone had a name tag on. No one introduced themselves to me by name.
September 18, 2019
Quote written poorly, work not done completely If you use the body shop at Superior Ford, be VERY careful. For example, we pointed out the marks on the bumper and the quote said "Bumper R & I" and If you use the body shop at Superior Ford, be VERY careful. For example, we pointed out the marks on the bumper and the quote said "Bumper R & I" and had a 3 digit price after it. I assumed that meant for the $100+ that the marks were being dealt with, but NOPE! R & I means remove and install. They did nothing other than take it apart and put if back together again. They did this all over the vehicle. It was all taken apart and very little done. They reassembled bad parts, listed the abbreviations on the quote, and then claimed what we said THEY SAID they'd fix they just said, "Sorry, that wasn't on the quote. But for another $500 and another week without your car we could fix that if you want." RIDICULOUS! To be fair, the parts they fixed look GREAT, but with the job only 2/3 done, I'm hot happy. More
by todandshel
Employees Worked With
Matt
September 18, 2019
Fast service! Kept in the loop and was shown a defective part that was in stock for quick replacement. I feel lucky to have selected my local Ford dealer for gre Kept in the loop and was shown a defective part that was in stock for quick replacement. I feel lucky to have selected my local Ford dealer for great service. Mark More
by MARK29.PETERSON
Employees Worked With
John McClellan
