Superior Ford of Plymouth MN

Great service - Extraordinary costs Great service and service people. Labor rate of $180 per hour. $900 to put in a new water pump. Ridiculous I won't be using your service depar Great service and service people. Labor rate of $180 per hour. $900 to put in a new water pump. Ridiculous I won't be using your service department again. I asked Joe if I could get a break on the pricing as I bought this vehicle there and only have 65,000 miles on it. He was nice but said No. I won't be buying another vehicle from this dealership... too bad for them as I wanted to get a new vehicle this fall for my wife. More

Efficient with good service Oliver was great to work with. He explained the features that were available in my truck and answered all of my questions. The end result was we were Oliver was great to work with. He explained the features that were available in my truck and answered all of my questions. The end result was we were able to make a deal. More

Courtious, professional, informative. Easy to work with. Dealer had exactly what I was looking for. Kevin was very helpful in explaining all of the vehicles features. Overall, it was a pleasant experience. Dealer had exactly what I was looking for. Kevin was very helpful in explaining all of the vehicles features. Overall, it was a pleasant experience. More

I was told there would be no homework. Did recommended Coolant Flush and Brake flush with oil change. It was more than I'd like to spend for that but since that hybrid I'd loaded be with el Did recommended Coolant Flush and Brake flush with oil change. It was more than I'd like to spend for that but since that hybrid I'd loaded be with electric doohickeys I have it done at the dealer. More

Easy to work with. The staff at Superior Ford where excellent. They helped me to purchase a new truck that fit my budget without the sales pressure that you get at other The staff at Superior Ford where excellent. They helped me to purchase a new truck that fit my budget without the sales pressure that you get at other dealers. More

There way better than New Brighton Ford. I feel there auto check-up department should have saved us a BIG head ache of almost having a fatel crash. by inspecting the vehical more closely. bu I feel there auto check-up department should have saved us a BIG head ache of almost having a fatel crash. by inspecting the vehical more closely. but the service was adaquate. But not totally satifactory. They never answered my question about the brakes I asked. But they did replace the other half. and letting the otherside go saying it was ok. With them not answering my queswtion . I believe they are hidding the truth. and the otherside is still going to have problems , later down the road. Honestly. More

Rear Brakes and oil change They do quality work and I was in and out much quicker than I had expected to be. Good job guys. Thank you ver much. They do quality work and I was in and out much quicker than I had expected to be. Good job guys. Thank you ver much. More

Timing was great. In and out in no time. Service manager very nice. Showed interest in my questions and answered them to my satisfaction.. Thanks. was great. In and out in no time. Service manager very nice. Showed interest in my questions and answered them to my satisfaction.. Thanks. More

My opinion of Superior Ford I have purchased two vehicles from Superior Ford. The first time was an “ok” experience and then service follow ups sealed the deal that I was done do I have purchased two vehicles from Superior Ford. The first time was an “ok” experience and then service follow ups sealed the deal that I was done doing business with them. The only reason that I purchased a second vehicle was based on it was what I was looking for and was used and certified. I feel that the sales person was uninformed and actually feel mislead after the purchase. I have unfortunately had to have some service follow ups do to issues and the length of time to get it in and how long it took for it to be repaired, was very disappointing. I do feel the service manager was doing the best he could do to the circumstances. I have consequently used Luther for service. More