
Superior Ford of Plymouth MN
Plymouth, MN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Repair work On August 28,2019, l drove my 2007 Taurus in to Superior Ford for replacement of the starter and fuel filter. Estimate for the work was stated @$675. On August 28,2019, l drove my 2007 Taurus in to Superior Ford for replacement of the starter and fuel filter. Estimate for the work was stated @$675.00 The work itself was done promptly and to my satisfaction. However, the billing for the work totaled a shocking $903. 00 l was then advised the working time totaled 3 hours at a rate of $179.00 per hour I feel the total rate/charges and time spent on this repair were way out of line. As a result, in the future, l will not have any other repair (or service work) on my Ford vehicles done at Superior Ford. Doug Williams More
Great Help Ronald, Kevin, Rich, and others, were a great help in my purchase of my new 2019 F150! Excellent service, answered my questions, clarified my optio Ronald, Kevin, Rich, and others, were a great help in my purchase of my new 2019 F150! Excellent service, answered my questions, clarified my options, helped me through all that doggone paperwork. Kevin gave me a great Quick Start and Introduction to all the Key Things I needed to know about the vehicle before I took possession and drove away. I'm generally a conservative driver, I like to focus on the road and traffic, so I don't often smile too much (or frown, or give other jerk drivers the finger, etc.) So when I left the dealership I just focused on driving the F150 like I have the several pickups I have owned before. But when I got clear of traffic and just started to enjoy driving my F150, I did catch myself grinning. I put on about 25 miles before returning home. Thanks to everyone at Superior Ford! Clay B. More
Go to a different Ford Dealership for Service Dept Don't waste your time and test your patience here. They set me up for an appt on a couple of recalls a few months back. When I arrived (early AM appt) Don't waste your time and test your patience here. They set me up for an appt on a couple of recalls a few months back. When I arrived (early AM appt) they said that the parts weren't in and that techs didn't start that early...then why set up the appt during that time in the first place?!?! Complete waste of time. Came back a for a second time and the cashier left me waiting in the garage; asked for some help and she said "I"m with someone, it'll be a few"...fair enough. After waiting for some time more someone else came out and said that I had to wait in another room @the cashier desk if I needed help. OK, why didn't the original employee just ask me to do that, to begin with, instead of leaving me meandering around that garage?!? Their commitment to customer service is a joke. Both times I visit I thought "definitely go somewhere else to buy a car" -maybe even buy a Dodge. One redeeming quality is Stephanie. Worked with her in the forefront both times and she was great. Not her fault the appt was scheduled when parts were not available, and she had nothing to do with the cashier experience. More
Fantastic experience Jeff was fantastic, I had an idea of what I was looking for, he didn’t try to sell me on something I wasn’t into but helped me decide on the perfect c Jeff was fantastic, I had an idea of what I was looking for, he didn’t try to sell me on something I wasn’t into but helped me decide on the perfect car for me. More
Overpriced oil change This dealership has gone through some type of leadership or management philosophy transformation that not good... Quoted $90 ended up charging $134 to This dealership has gone through some type of leadership or management philosophy transformation that not good... Quoted $90 ended up charging $134 to change the oil pretty ridiculous when you think about it... More
Review Great experience every one is friendly and ready to help you with any questions. I’ve only been there a few times but Everybody is very nice Great experience every one is friendly and ready to help you with any questions. I’ve only been there a few times but Everybody is very nice More
Great job Very friendly customer service I got a good deal on my new truck and I will recommend to my friends to get a Ford 150 because I love it Very friendly customer service I got a good deal on my new truck and I will recommend to my friends to get a Ford 150 because I love it More
Recall work on my Explorer. Superior Ford was professional, honest (telling me the repairs may take longer, as they were short staffed that day) courteous and made the experience Superior Ford was professional, honest (telling me the repairs may take longer, as they were short staffed that day) courteous and made the experience pleasant. More
Outstanding Lease Experience From sales to finance to management staff, our experience in leasing our new Escape was outstanding. We would encourage anyone leasing a new Ford veh From sales to finance to management staff, our experience in leasing our new Escape was outstanding. We would encourage anyone leasing a new Ford vehicle to consider this Superior Ford dealership. More
Hail damage Hail damage, Ford Edge, they did a great job.looks like new now. They got it done on time, obtained the rental car, the whole process went very smooth Hail damage, Ford Edge, they did a great job.looks like new now. They got it done on time, obtained the rental car, the whole process went very smoothly. More