Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Superior Ford of Plymouth MN
Plymouth, MN
1,743 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 1,743 reviews
May 23, 2019
Nice clean friendly Features in the vehicle I compared were said they were the same but they didn’t have all the same features. Did a great job in cleaning vehicle before Features in the vehicle I compared were said they were the same but they didn’t have all the same features. Did a great job in cleaning vehicle before delivery More
by Blue2019
Verified CustomerEmployees Worked With
Ruth Chase, Chris Tema
May 23, 2019
Not much to say Not very professional. Sales people taking personal calls in front of customers. Lots of people sitting around with nothing to do. Not very knowledgea Not very professional. Sales people taking personal calls in front of customers. Lots of people sitting around with nothing to do. Not very knowledgeable about vehicles, warranties, or customer needs. Everyone here seemed to be BARE MINIMUM type of people. As in they do the absolute least required to complete their job. Wasn’t impressed. Wasn’t given a reason to return. More
by CarguyJJ
Employees Worked With
Rob Martin, Michael Sehr
May 22, 2019
2019 F150 low key, of course you get the pitch to get the warranty etc., but no a high pressure pitch. Just doing their job to inform customer of options. low key, of course you get the pitch to get the warranty etc., but no a high pressure pitch. Just doing their job to inform customer of options. More
by gincola67
Employees Worked With
Rob Martin
May 22, 2019
S.L.O.W Went in for an oil change and tire rotation, waited in the car outside of the door for 20min before anyone came to get my information (only 1 car in f Went in for an oil change and tire rotation, waited in the car outside of the door for 20min before anyone came to get my information (only 1 car in front of me) after my info was taken I was told it would be an hour and 15min before completed..... ok expectation set, an hour and a half later I go to check on the car, they are still rotating the tires. Car finishes 15min later. Two aluminum caps on lug nuts missing, and they only explained to me what happened when I asked. The next day my change oil soon light came on. We take our cars here for every oil change and this is on par for almost every trip...... I’ll be looking for a new Ford dealer. More
by Sarah
Employees Worked With
John McClellan
May 17, 2019
Had. O issues with employees and work got done as expected Up front with what needs to be and they dont try to sell you what you dont need. Worked hard at the sale to get my loan through at a good interest Up front with what needs to be and they dont try to sell you what you dont need. Worked hard at the sale to get my loan through at a good interest More
by Joek66
Employees Worked With
Joe Bretto, Stephanie Pochucha, John McClellan
May 17, 2019
2nd car in 2 years after previous car was totaled A year ago February, we went to Superior Ford and leased a 2018 Escape because of an accident that totaled my 2012 Fusion which I had previously purc A year ago February, we went to Superior Ford and leased a 2018 Escape because of an accident that totaled my 2012 Fusion which I had previously purchased from Superior Ford. We total another vehicle in February of 2019, and decided that we would look for a used Edge. We had specific options that we wanted. We found an Edge with more options than we could have afforded in a new car. Don Castle was our salesman through all 3 of our purchases. We're very happy. More
by VOLSON55443
Employees Worked With
Don Castle
May 17, 2019
Good overall only a couple negatives Bought 2015 Ram 1500. Overall I had an excellent experience the only negatives are as follows. This is the only vehicle my wife and I bought that did Bought 2015 Ram 1500. Overall I had an excellent experience the only negatives are as follows. This is the only vehicle my wife and I bought that did not come with a full tank of fuel off the lot. Likewise for the Diesel Exaust Fluid. Would’ve been great to have those two topped off. Other than that all staff was friendly and did great work to get me into the truck I wanted. More
by charles.bland1108
Employees Worked With
Oliver Harvey , Chris Tema
May 16, 2019
Honest I have purchased cars and trucks from Superior Ford for many years. I’ve always found them to be honest. I like that the sales people stay around, we I have purchased cars and trucks from Superior Ford for many years. I’ve always found them to be honest. I like that the sales people stay around, we purchased our first Edge from Ruth in 2009. She is still there today. More
by gary73
Employees Worked With
Ruth Chase
May 16, 2019
Awesome leasing experience Leasing new vehicle sooner than expected; Ron Powell and the dealership made it a peasant experience, and worked with us to find doable financial opti Leasing new vehicle sooner than expected; Ron Powell and the dealership made it a peasant experience, and worked with us to find doable financial options. More
by mjhcarlson
Employees Worked With
Can’t remember the Finance person, Ronald Powell, James Walters
May 16, 2019
Ruth was great to deal with when I picked up my car. Would recommend her to everyone. Bill was my initial sales person during the test drive. Would recommend her to everyone. Bill was my initial sales person during the test drive. More
by LINDA.FRIESNER
Employees Worked With
William Holm, Michael Sehr
