Superior Ford of Plymouth MN

Oil change was good, the wait for a service appt. was not. The oil change was quick in and out but I think that a 3 week wait for a service appointment is unacceptable. I know that Morrie's is under construct The oil change was quick in and out but I think that a 3 week wait for a service appointment is unacceptable. I know that Morrie's is under construction and maybe that affected things but there's really no excuse for not taking care of your own customers in a timely manner. Sales Dept. is generally quite responsive. Derek Jones and Mike Sehr so a good job for us. I didn't get a name for the service guy who was at the furthest north desk in service yesterday. The Quick Lane guy was good, professional, and very courteous but didn't get his name. More

Down to earth, respectful, and straightforward. Every part of my buying experience was executed with respect and professionalism. From negotiating my trade-in to signing the financial agreement. S Every part of my buying experience was executed with respect and professionalism. From negotiating my trade-in to signing the financial agreement. Superior was the lowest price on a new truck and I did my research. Rob went out of his way to put me in the right vehicle. Mike went out of his way to find the right vehicle. And Chris from finance made the paperwork tolerable, if not enjoyable. Really like these guys at Superior. You can’t go wrong. More

Outstanding dealership!! I purchased my Ford Explorer from Superior and have also had my maintenance work done at the dealership. I am very satisfied with the dealership. I ha I purchased my Ford Explorer from Superior and have also had my maintenance work done at the dealership. I am very satisfied with the dealership. I have had very positive experiences. I have worked with Mike L. in Sales, John P. in Finance and both Michael the Sales Manager and Doug the GSM. Everyone has been wonderful to work with. I feel that I got a fair deal. I will be buying from them in the future and would recommend them to everyone I know. If you are in the market for a new vehicle do yourself a favor and go to Superior Ford. From the moment you walk in the door you feel welcome and comfortable. They will not disappoint. Robyn More

Quick Lane The quick lane does a great job. They get you in and out in a timely manner. They address your needs. I'm very happy with the customer service I rec The quick lane does a great job. They get you in and out in a timely manner. They address your needs. I'm very happy with the customer service I receive. More

Always a positive experience I have leased and purchased several vehicles through Superior Ford in Plymouth. Everyone has always been a pleasure to work with from sales to finance I have leased and purchased several vehicles through Superior Ford in Plymouth. Everyone has always been a pleasure to work with from sales to finance to service. Derek Jones goes above and beyond to make sure his customers are satisfied. I recommend this dealership to all my family and friends. More

Great experience Great purchase experience. Helpful friendly staff. Process was ver enjoyable. We were able to go at our own pace. Made buying a vehicle our best s Great purchase experience. Helpful friendly staff. Process was ver enjoyable. We were able to go at our own pace. Made buying a vehicle our best so far. More

Great customer service Showed and explained each version of the vehicle that I was looking for. Helped me to understand the more important "bells and whistles" of the vehicl Showed and explained each version of the vehicle that I was looking for. Helped me to understand the more important "bells and whistles" of the vehicle in which I chose and took the time to set up one of those features. The other staff members made the purchasing process easy to understand with no problems. More

great body shop I had someone hit the rear corner of my pickup truck in a parking lot and did not leave a note. my insurance covered the damage . When i picked up my I had someone hit the rear corner of my pickup truck in a parking lot and did not leave a note. my insurance covered the damage . When i picked up my truck you could not tell where it was hit, the color match was right on and the quality of work was top notch. I would not hesitate to have them do any body work or paint on any of my vehicles. Thanks again for the great work Mike Pohl More

Purchasing a F-150 When we walked in Don was polite and asked what we were looking for he also looked at what we pulled up in and then searched based on what we said and When we walked in Don was polite and asked what we were looking for he also looked at what we pulled up in and then searched based on what we said and what we drove up in. He found one that matched and we went on a test drive. Don was great from the beginning to the end. John Pechtel was also outstanding. More