Superior Ford of Plymouth MN

Customer service I came in to the dealership to see what was possible for an upgrade on my vehicle. Carolyn Hagen was who I met with, she was awesome. She was very pe I came in to the dealership to see what was possible for an upgrade on my vehicle. Carolyn Hagen was who I met with, she was awesome. She was very personable, and a truly genuine person! She walked me through the process and explained everything that was happening. I would recommend her to anyone who is looking for a vehicle at Superior Ford. More

I bought a used car and the was never inspected by the dear Definitely, if you want to buy a used cars, look somewhere else. Highly not recommending this dealership for anyone. I wanted to return the car I bou Definitely, if you want to buy a used cars, look somewhere else. Highly not recommending this dealership for anyone. I wanted to return the car I bought within a week, but salesman told me I cannot return the car once I have bought. The car had so many mechanical problems. More

Great and efficient We purchased our vehicle at Superior Ford and continue to go there for service appointments, repairs, new tires and any thing else that is needed. We purchased our vehicle at Superior Ford and continue to go there for service appointments, repairs, new tires and any thing else that is needed. More

Good Service Very friendly, quick work in the finance department, instructions given on features of the car. Would recommend to people I know, positive experience, Very friendly, quick work in the finance department, instructions given on features of the car. Would recommend to people I know, positive experience, thanks guys. More

New car purchase Rob is the best. This is our second new car purchase with him and we will not hesitate to recommend him and go back next time. Rob is the best. This is our second new car purchase with him and we will not hesitate to recommend him and go back next time. More

Very happy with my new truck Don Castle was excellent to work with. He made sure I found the truck I wanted and in my price range. Never felt pressure from Don or anyone else at Don Castle was excellent to work with. He made sure I found the truck I wanted and in my price range. Never felt pressure from Don or anyone else at Superior Ford. Everyone was friendly and helpful. More

Employee concern The oil change and tire rotation is fine. My husband caught one of the employees in my husbands van stealing a cigarette from his pack. It’s only a ci The oil change and tire rotation is fine. My husband caught one of the employees in my husbands van stealing a cigarette from his pack. It’s only a cigarette but who knows what was stolen in other cars. My husband did report this to the manager and I hope it was a termination of the employee as stealing anything is NOT acceptable. If your going to charge such high prices, hire people with higher standards. More

Service and sales I like the prompt service and phone calls when my car was ready for pickup. I also like the use of new rental and no big rush to return it right when I like the prompt service and phone calls when my car was ready for pickup. I also like the use of new rental and no big rush to return it right when my car was ready for pickup. More

Customer service Great service. Oliver was prompt and helpful through the whole process. Painless purchase. Great explanation of what Vehicle can do for us. Would reco Great service. Oliver was prompt and helpful through the whole process. Painless purchase. Great explanation of what Vehicle can do for us. Would recommend and purchase from again. More

Service work Check engine light came on and I brought it In for service. They resolved the issue and I haven’t had any issues with my car since Check engine light came on and I brought it In for service. They resolved the issue and I haven’t had any issues with my car since More