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Superior Ford of Plymouth MN
Plymouth, MN
1,744 Reviews
Whether you're from Minneapolis, St. Paul, anywhere in Minnesota,or surrounding states you can rest assured that when you shop for a new or used Ford, you're shopping for quality and reliability, no matter which model appeals to you.
Qualifying for a loan or Ford lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car.
Once you're behind the wheel as an owner, Superior Ford continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Ford parts, so you can count on solid routine maintenance and timely repairs when they're needed.
From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Superior Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
When you can come to Superior Ford, you can have your Ford wishes granted. And let's face it: you deserve nothing less. Located on 9700 56th Ave N. Plymouth, MN we know our job isn't finished until you're completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,744 reviews
March 12, 2019
Ford Focus perchuse The experience was great very quick sign out for the car. Jeff did a good job of walking me through the purchase. Chris was well versed in how my bank The experience was great very quick sign out for the car. Jeff did a good job of walking me through the purchase. Chris was well versed in how my bank worked and did a great job of paperwork. not stressful at all. Thank you More
by davegiancristoforo
Verified CustomerEmployees Worked With
Jeff Chalin, Chris Tema
March 12, 2019
Awesome Every single interaction with Ford has been pleasant. Mr. Derek Jones ensured that we got all our questions answered and got guaranteed satisfaction. Every single interaction with Ford has been pleasant. Mr. Derek Jones ensured that we got all our questions answered and got guaranteed satisfaction. He was very prompt and accomodative. Thanks to Ford for running such a wonderful program for foreign expats. Its only because of this initative of Ford, we own a care now !! Very excited and extremely thankful to Ford and esp. Derek Jones More
by rahulranjan.03
Employees Worked With
Derek Jones, Michael Sehr
March 12, 2019
Salesman was nice The salesman was very nice but lacked product knowledge. Sales manager told me I was getting the same truck as the one I saw at morries when in fact i The salesman was very nice but lacked product knowledge. Sales manager told me I was getting the same truck as the one I saw at morries when in fact it was not. It was missing the max row package and the app that lets you start it from your phone. Second vehicle I purchased from superior will probably be my last. More
by mike_morhauser
Employees Worked With
Juan Berenguer , Michael Sehr
March 11, 2019
Tires and a battery Called, John (mgr Quicklane) provided options with inclusive pricing for tires and battery. Tires gripping MN snow with confidence. Another issue wi Called, John (mgr Quicklane) provided options with inclusive pricing for tires and battery. Tires gripping MN snow with confidence. Another issue with vehicle covered under extended warranty. More
by C_DAHLSTEDT
Employees Worked With
John McClellan
March 11, 2019
Fast Lane game changer Fast service for Fast Lane Oil/filter change. In out in less than 1/2 hr. Prior to forecast snow storm, I needed Oil filter change and went in after Fast service for Fast Lane Oil/filter change. In out in less than 1/2 hr. Prior to forecast snow storm, I needed Oil filter change and went in after 4pm on a Friday. More
by AFERNAN007
Employees Worked With
Greeted and listened to my input , Joe Hayford
March 10, 2019
Great experience Experience was great, fast, easy, & I didn’t feel pressured like other dealerships. Tema took the time to get what I wanted and Joe handled my issue I Experience was great, fast, easy, & I didn’t feel pressured like other dealerships. Tema took the time to get what I wanted and Joe handled my issue I had with my keys. Both great guys! More
by NATASHIAPERRY1120
Employees Worked With
I worked with Joe but I’m not sure which one because I didn’t get his last name , Chris Tema
March 10, 2019
Responsive, respectful, huge on service Jeff Chalin's service-oriented approach allowed me to hit my work deadlines AND buy a vehicle all on the same day. He brought the requested vehicle to Jeff Chalin's service-oriented approach allowed me to hit my work deadlines AND buy a vehicle all on the same day. He brought the requested vehicle to me for a test drive, came back to my office with all the paperwork, kept me informed as to progress. All I had to do was show up to sign the papers and drive away with the vehicle. It was clear, this was not about a quick sale opportunity. It was about doing what it took to help me get into the right vehicle. His follow-up afterwards was also much appreciated. More
by Sheryl, Plymouth MN
Employees Worked With
Jeff Chalin
March 09, 2019
Poor Communication/Quality Bought new 2018 Escape. Broken seatbelt, squealing brakes less than 2,00 miles. Service-wrong partx3. No communication to explain delay. Loaner car i Bought new 2018 Escape. Broken seatbelt, squealing brakes less than 2,00 miles. Service-wrong partx3. No communication to explain delay. Loaner car is a focus (decapitation special). More
by PAPPASFAMILY
Employees Worked With
Phil
March 08, 2019
Surprisingly bad customer service Although I was warned of poor service, I purchased my f150 new from Superior Ford. It wasn't until I needed the timing chain replaced that I experien Although I was warned of poor service, I purchased my f150 new from Superior Ford. It wasn't until I needed the timing chain replaced that I experienced the lack of care for a service customer. The appointment was made over two weeks in advance. I dropped of the vehicle on Sunday. On Tuesday I was notified that the vehicle would not be looked at for another day. I was never notified that the vehicle would sit for three days even with an appointment. After two calls were not returned I notified the service manager of the lack of response. Even after this, I had to leave two to three calls on average to get a response with typically four to twenty four hours between them. When the repair was finally completed, the oil interval had not been reset and the vehicle had not been washed. Obviously not a huge issue, but indicative of how much is placed on customer satisfaction. Upon sharing my experience with a state trooper, they told me that squad cars used to be serviced at Superior Ford and now they are not allowed to take squad cars there due to poor service. More
by PAUL
Employees Worked With
Michael Sehr, Stephanie Pochucha
March 04, 2019
Oil, 60,000, and front breaks. They were able to get all 3 services that I requested. Service was done quickly and for less than I had expected. I have all of my work done here fo They were able to get all 3 services that I requested. Service was done quickly and for less than I had expected. I have all of my work done here for all 4 Ford's that I own. Jacob did a great job with my service request. More
by SSWILSONMN
Employees Worked With
Jacob LaBelle
