Superior Ford of Plymouth MN

Service With my Escape 3 months out of warranty my phone would not connect, due to no Bluetooth in the car. Stephanie talked me thru a few things to try but I With my Escape 3 months out of warranty my phone would not connect, due to no Bluetooth in the car. Stephanie talked me thru a few things to try but I ended up making an appointment to fix it. They went right to work on it in the aisle. They gave me a ride to work and 2 hours later everything was done!! Noisy fan now quiet, all new wiper blades and a helping hand getting my phone connected when I picked it up. Love my car and the folks who help me take care of it!!!! More

Good analysis of the problem Careful to not just replace parts but to do a complete diagnostic. Joe was very helpful and explained everything so that I had a good understanding of Careful to not just replace parts but to do a complete diagnostic. Joe was very helpful and explained everything so that I had a good understanding of the solution and the cost. Joe also got a technician to do the repair quickly. More

Professional and courteous employees. You should honor all discount coupons for oil changes and other service items. The cashier when shown discounted coupon would not honor it and would You should honor all discount coupons for oil changes and other service items. The cashier when shown discounted coupon would not honor it and would not supply coupons for my 2018 Ford Escape stating I should see my salesman to see if I could get coupons. More

No uneccesary work! I brought my car in for a 60K check-up. I have new tires - no need to rotate. Balancing done elsewhere. Checked the basics, checked the brakes and pr I brought my car in for a 60K check-up. I have new tires - no need to rotate. Balancing done elsewhere. Checked the basics, checked the brakes and provided periodic oil / filter changes etc. Did not try to sell me any work that was not required. Reasonable charges. More

Steve was a great help! I would definitely recommend this dealer. Steve was an excellent help with securing the right truck. I know it wasn't easy because I bought the truck I would definitely recommend this dealer. Steve was an excellent help with securing the right truck. I know it wasn't easy because I bought the truck remotely and it took a ton of extra legwork to get it taken care of. Plus I got quite the sweet deal for an F150 Lariat with all the features I got. More

Not as satisfied as I used to be I used to highly recommend Superior. So many from the service department that were expert are no longer there. They have new, very young looking qui I used to highly recommend Superior. So many from the service department that were expert are no longer there. They have new, very young looking quick lube guys. I question if they really know what they are doing. I saw one question something like “what’s this?” That’s scary to me. I want some confident and someone that knows what they are doing working on my vehicle. Just not as happy with the dealership as I used to be. Also, when i was paying for my oil change, the lady at the counter was not friendly at all (slightly rude). She acted like it was a chore to help customers. More

Did what I asked I signed up for service online and said what I wanted done. I dropped the car off to Joe H. in service the night before, and he called shortly after I signed up for service online and said what I wanted done. I dropped the car off to Joe H. in service the night before, and he called shortly after noon to tell me it was ready. They did exactly what I asked without any pressure to do anything more. Highly satisfied. More

Truck service Vehicle delivered within time frame promised. Friendly clean environment. Would it be possible to put a chess game on computer system so that rea Vehicle delivered within time frame promised. Friendly clean environment. Would it be possible to put a chess game on computer system so that reapairs lasting longer than an hour give me something to do beside watch tv or read magazines More

Great service Great staff and service was completed within timeframe given at time of vehicle drop off. Windshield was replaced & oil change and tire rotation was Great staff and service was completed within timeframe given at time of vehicle drop off. Windshield was replaced & oil change and tire rotation was done. More

awesome people to work with very knowledgeable, well informed, always pleasant. will not go anywhere else. I have never had problems with anybody at Superior Ford. I buy a lot o very knowledgeable, well informed, always pleasant. will not go anywhere else. I have never had problems with anybody at Superior Ford. I buy a lot of vehicles at Superior Ford, used and New, always a pleasure. More