Superior Ford of Plymouth MN

service is driving customer away New car, provided coupon for oil change/service. Told no longer accepting coupons due to fraud etc. Price of oil change raised to $49.00. Absurd !.. New car, provided coupon for oil change/service. Told no longer accepting coupons due to fraud etc. Price of oil change raised to $49.00. Absurd !...Will no longer get service at Superior. More

Good communication of problem Joe explained the exhaust noise that was heard. I was shown the problem that was causing the noise and that it was not a warranty issue. Joe explained the exhaust noise that was heard. I was shown the problem that was causing the noise and that it was not a warranty issue. More

The best I have been going well out of my way to always get serviced here bacause of how great the service has been. This dealership never pressures you to do I have been going well out of my way to always get serviced here bacause of how great the service has been. This dealership never pressures you to do work that isn't necessary but does throughly indicate what may be a good idea. The waiting room is very nice and the work is done quickly. My only complaint is that you pull up to a bay door and it's a 50-50 shot on which line will go next. I saw two cars go before me who got there 10 minutes later. Not removing a star for this but just letting others know that it could take a bit longer than expected untill you are seen. More

Purchase 2018 Ford C-Max The staff at Superior Ford in Plymouth, MN was outstanding throughout the car buying experience. Car selection, trade in, financing, etc. all went pe The staff at Superior Ford in Plymouth, MN was outstanding throughout the car buying experience. Car selection, trade in, financing, etc. all went perfectly. Well done! More

Pleasant sales, and finance process. When I arrived at the dealership, every sales person was apparently in a meeting, and the receptionist paged for anyone in sales, customer waiting, se When I arrived at the dealership, every sales person was apparently in a meeting, and the receptionist paged for anyone in sales, customer waiting, several times. I was not the only person waiting, so my suggestion would be that they have two meetings, so the whole sales staff is not available at the same time. After my salesperson was free, it was a very pleasant experience in all respects. More

Making it right I recently purchased a new to me car. There was a minor issue after I took possession but the dealer corrected it. Definitely appreciated their prompt I recently purchased a new to me car. There was a minor issue after I took possession but the dealer corrected it. Definitely appreciated their prompt action More

Ford F150 Purchase We had a good experience dealing with Derek and the rest of the Superior Ford staff. Knowledgeable about the product and willing to work to give us th We had a good experience dealing with Derek and the rest of the Superior Ford staff. Knowledgeable about the product and willing to work to give us the best price. More

There seemed be an internal problem in the dealership. There was a problem discovered with my vehicle which was fixed, but it uncovered a problem between employees. I should not have been included in the There was a problem discovered with my vehicle which was fixed, but it uncovered a problem between employees. I should not have been included in the problem. I contacted management about the problem which took my time as it took awhile to make contact with a manager. More

Electricsl problem. Found the problems with my turn signal not working. But it did take three visits to fix the issue. Electronics are hard to diagnose the problem. Found the problems with my turn signal not working. But it did take three visits to fix the issue. Electronics are hard to diagnose the problem. More