Superior Ford of Plymouth MN

Front end alignment and oil change The front end alignment turned out to be a little more complicated and look longer than normal but I was kept informed of the progress. The front end alignment turned out to be a little more complicated and look longer than normal but I was kept informed of the progress. More

Quick lane oil change and wheel rotation It was really good experience. They are well trained experienced people at the service center. They have done work within 30 mins. I recommend superio It was really good experience. They are well trained experienced people at the service center. They have done work within 30 mins. I recommend superior Ford. More

No car for 4 days Had a 9:30 am appt for Thursday for no heat on passenger side. Couldn't get a tech to work on it til Monday. They are apparently short on techs and d Had a 9:30 am appt for Thursday for no heat on passenger side. Couldn't get a tech to work on it til Monday. They are apparently short on techs and didn't let me know until Friday. Didn't even offer a loaner for the weekend. Good thing they kept their word that my car was first in line to be worked on Monday. I waited 3 weeks for this appt and this isn't the first time I've had to wait 3 weeks to get work done. Not my idea of good customer service. More

Easiest Experience Ever Rob Martin was incredibly responsive and beyond helpful for all of my requests. I haven’t purchased/leased a new car in nearly 20 years and was skepti Rob Martin was incredibly responsive and beyond helpful for all of my requests. I haven’t purchased/leased a new car in nearly 20 years and was skeptical of the process, transparency, and salesmanship. Rob completely exceeded expectations and somehow managed to make the entire experience seamless, painless, and rewarding. I worked with a number of other ford dealerships and Rob’s exceptional service was the tie breaker. Ford and the auto industry need more people like Rob! More

2017 Ford Edge repair The staff at Superior Ford was responsive and completed the repair as expected. The Service Team communicated with me and kept me aware of the progre The staff at Superior Ford was responsive and completed the repair as expected. The Service Team communicated with me and kept me aware of the progress. More

Great Service Fist service on my new Ford - as always the staff were super helpful the service was done on-time and to the quoted cost. We have deal with the folks Fist service on my new Ford - as always the staff were super helpful the service was done on-time and to the quoted cost. We have deal with the folks at Superior Ford in Plymouth for a few years and their friendliness and willingness to go the extra mile have always impressed. More

8oil change Job well done John told me about other service work concerns that should be addressed in the near future. John also took the time to print out the ser Job well done John told me about other service work concerns that should be addressed in the near future. John also took the time to print out the service work to be done later. More

Quick, simple and to the point I was looking for a replacement for a stolen vehicle. I had done sufficient online checking and went to see one at Superior Ford. The vehicle lived I was looking for a replacement for a stolen vehicle. I had done sufficient online checking and went to see one at Superior Ford. The vehicle lived up to the claims, it was in beautiful condition, with a good price and warranty. I bought it. I knew what I wanted and the Salesman worked with me to make the sale simple and easy unlike some other dealerships I've dealt with in the past. More

Great experience and smooth transaction This was one of the best experiences I had buying a car over the last 20 years. Michael was very attentive to our needs without being pushy at all. A This was one of the best experiences I had buying a car over the last 20 years. Michael was very attentive to our needs without being pushy at all. A truck we wanted was not readily available at Superior Ford but Michael was able to locate it at another dealership and personally went there to get it for us. I will highly recommend Michael to my friends and coworkers. More