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Superstition Springs Lexus

Mesa, AZ

Overview
Employees
Reviews
Vehicles
4.9
1,403 Reviews
Superstition Springs Lexus in Mesa, AZ, is proud to be an automotive leader in our area. Since opening our doors, Superstition Springs Lexus has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Superstition Springs Lexus is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Superstition Springs Lexus has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Superstition Springs Lexus offers competitive pricing for your automotive maintenance needs. We also offer a comfortable lounge, free refreshments, complimentary wi-fi, loaner vehicles, and shuttle service should you need it. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at833-959-0576 if you have any questions or comments. Thank you to all of our guests, customers and clients. We appreciate that you have chosen us to purchase and service your Lexus vehicle. You are truly the best! -- Superstition Springs Lexus
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6206 East Test Drive

Mesa, AZ

85206

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Showing 1,403 reviews

July 25, 2024

The guys were super nice and the place was clean. What I didn’t like is that my wipers were fine but mysteriously they found one of them broken and wanted $119 to replace. They also tried telling me More

by STORNIMATHENY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen
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Aug 05, 2024 -

Superstition Springs Lexus responded

Thank you for sharing your feedback with us. We’re glad to hear you found our team friendly and our facility clean. However, we apologize for any frustration regarding the recommended services. Please reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com at your earliest convenience to discuss this further. We are committed to addressing your concerns and ensuring your satisfaction.

July 25, 2024

Philip was very helpful. Showed me exactly what caused the issue so I could understand. Came in under the estimate. Kept me updated regarding progress on my vehicle More

by jacobson.barnes4jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip zito
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July 25, 2024

Phillip has been our advisor for many years with all the Lexus vehicles we have bought. Everything has always been smooth and timely. More

by gcaudron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 25, 2024

The dealership has been effective in servicing my vehicles for many years. Follow-up phone calls have been appreciated. More

by Johnhadlockeyes
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zeto … Service DeptZ
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July 24, 2024

The Best customer service I have ever Received in a car dealer ship in last 30 years in my life keep doing Great job I will Recommend zak More

by hafiz_zakir2000
Recommend Dealer
Yes
Employees Worked With
Michael
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July 24, 2024

Excellent service every time i show up at this location. Every person is very knowledgeable, polite, no pressure to purchase services. Great place. More

by Dmitry
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 24, 2024

Phil Zito is a great service advisor and always goes the extra mile for his clients More

by ALDIEMOM1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 30, 2024 -

Superstition Springs Lexus responded

Thank you for your glowing review! We're delighted to hear that Phil Zito has consistently provided exceptional service and gone the extra mile for you. Your kind words are much appreciated. Thank you for choosing Superstition Springs Lexus!

July 24, 2024

Efficiency, honesty, friendliness. Ease in making an appointment, informed me of progress. Myron was informative, efficient and I enjoyed working with him. More

by johnnypoindexter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
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Jul 30, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear about your positive experience at Superstition Springs Lexus! Your kind words about our team, especially Myron, are greatly appreciated. We strive to provide efficient, honest, and friendly service, and we're glad we were able to meet your expectations. Thank you for choosing us!

July 24, 2024

Quick efficient service-able to get in-out in a short time-need more refreshments though-they were virtually out by 9:30 More

by jpmnd06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember any names
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Jul 30, 2024 -

Superstition Springs Lexus responded

Thank you for your feedback! We're glad to hear that you were able to get in and out quickly. Your input about refreshments is valuable to us, as we strive to provide a comfortable waiting area for our guests.

July 24, 2024

Enjoyed an hour of watching Judge Judy and chatting with other customers. Service is always great More

by joel61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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