
Superstition Springs Lexus
Mesa, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,403 reviews
I made an appointment 35 minutes from my home to test drive the RX model. Upon arrival, the sales person I was to meet with was not available. We were assigned a different sales rep. He proceeded to d drive the RX model. Upon arrival, the sales person I was to meet with was not available. We were assigned a different sales rep. He proceeded to demand to know what type of car we currently drive, upon telling him, he told us we could not afford an RX model. Also we desired a Hybrid and he told us we did not want that type of vehicle. After some increasing heated discussion, we test drove an NX but "were not allowed to take it on the highway." We were allowed to "look inside an RX, but could not go into it." We are caucasian, the sales person is african american. Anticipate the response if things were reversed in this situation. The general manager did take my call later, provided no excuses, did put me on a preferred list for an incoming NX hybrid and now we are well past that promise with no contact. DO NOT use this dealer More
All staff members in particular Randy were professional friendly and helpful. They received my car for 10,000 mile provided a loaner and I was out in a short period of time. Thanks all. friendly and helpful. They received my car for 10,000 mile provided a loaner and I was out in a short period of time. Thanks all. More
Very clean dealership, my service writer Randy Wright was a big help! Kept me informed about my vehicle and was a big help in getting my vehicle repaired. Highly recommend Randy and this dealership a big help! Kept me informed about my vehicle and was a big help in getting my vehicle repaired. Highly recommend Randy and this dealership More
Phillip Zeto provides excellent service, I did not request a loaner car, he knew the 30K service took time and they were busy and set one sside for me. staff is very friendly. request a loaner car, he knew the 30K service took time and they were busy and set one sside for me. staff is very friendly. More
Excellent customer service! Professional and kind staff all around! From sales, finance and the service department. Grateful to everyone that helped us get into the vehicle we w Professional and kind staff all around! From sales, finance and the service department. Grateful to everyone that helped us get into the vehicle we wanted. Highly recommend! More