Superstition Springs Lexus

Have purchased multiple vehicles from Superstition Lexus and both times it has been a very professional friendly and enjoyable experience. They made the transactions easy and they took extra steps to provid and both times it has been a very professional friendly and enjoyable experience. They made the transactions easy and they took extra steps to provide unexpected service. Recently had a fifty thousand mile service preformed along with some minor warranty work and my service consultant Sierra made the entire experience easy and did it with such a knowledgeable, professional and pleasant assist throughout the entire process. Thank you Sierra for your help and patience. More

I was able to get my appointment online with no issues. The service manager was polite The service manager was polite More

Dealing with Mike Wu was great he was professional and kept us informed the entire way. The finance department was fast and to the point. They didn’t try to make you feel stupid or bad if you didn’t choos kept us informed the entire way. The finance department was fast and to the point. They didn’t try to make you feel stupid or bad if you didn’t choose the warranty they wanted to offer you. I plan to return and buy another. More

Very satisfied with the repairs, staff is friendly, facility is always clean and well maintained facility is always clean and well maintained More

The dealership greets you upon driving up. The adviser keeps you informed. I have always been treated with respect & courtesy. It is a pleasure to go to the dealership. The adviser keeps you informed. I have always been treated with respect & courtesy. It is a pleasure to go to the dealership. More

Got my second car service at the dealership, Sierra snd her team did an excellent job. It was Randy who I reached to schedule a same day service and he was very courteous and cooperative to schedule my s her team did an excellent job. It was Randy who I reached to schedule a same day service and he was very courteous and cooperative to schedule my service same day. I appreciated the service and professionalism shown by both Randy and Sierra. More

Michael McLure made our purchase an easy process! Thank you for everything! We are so happy with the service we received! Thank you for everything! We are so happy with the service we received! More

Brought my suv in for 5000 mile check up No charge Good service 😎 ok Ty Good service 😎 ok Ty More

I made an appointment 35 minutes from my home to test drive the RX model. Upon arrival, the sales person I was to meet with was not available. We were assigned a different sales rep. He proceeded to d drive the RX model. Upon arrival, the sales person I was to meet with was not available. We were assigned a different sales rep. He proceeded to demand to know what type of car we currently drive, upon telling him, he told us we could not afford an RX model. Also we desired a Hybrid and he told us we did not want that type of vehicle. After some increasing heated discussion, we test drove an NX but "were not allowed to take it on the highway." We were allowed to "look inside an RX, but could not go into it." We are caucasian, the sales person is african american. Anticipate the response if things were reversed in this situation. The general manager did take my call later, provided no excuses, did put me on a preferred list for an incoming NX hybrid and now we are well past that promise with no contact. DO NOT use this dealer More

All staff members in particular Randy were professional friendly and helpful. They received my car for 10,000 mile provided a loaner and I was out in a short period of time. Thanks all. friendly and helpful. They received my car for 10,000 mile provided a loaner and I was out in a short period of time. Thanks all. More