Superstition Springs Lexus

We just purchased a Certified Pre-owned 2013 RX450h from Superstition Springs Lexus in Mesa, AZ. The SUV is low mileage and in pristine shape. Marc Dent was our salesperson and was a pleasure to work with Superstition Springs Lexus in Mesa, AZ. The SUV is low mileage and in pristine shape. Marc Dent was our salesperson and was a pleasure to work with . It was New Year's afternoon of 2013 and we got what we consider a great deal. Sam, the finance manager, concluded the paperwork for us. There was absolutely no pressure on us by either Marc or Sam. It was a truly pleasurable experience to have worked with both of them. We would recommend Superstition Springs Lexus to anyone who is shopping for a great automobile, new or Certified Pre-owned. John and Norma Kramer More

Everything was handled great by our salesperson - Eric and his manager. They were very fair, polite and considerate. I would recommend this dealership to others and also our salesperson. and his manager. They were very fair, polite and considerate. I would recommend this dealership to others and also our salesperson. More

We have used this dealership in 2004 to purchase our first Lexus 330 ES and were very happy with the personnel involved in the entire transaction process. This time we were fortunate to have Jim Chiko first Lexus 330 ES and were very happy with the personnel involved in the entire transaction process. This time we were fortunate to have Jim Chikos, internet sales manager, assigned to us who facilitated our business transaction in a very laudable and charismatic way. We are very happy with our purchase! Many thanks, Hugo and Mary Raimundo More

From the beginning of our experience with Jim, he was friendly and informative. In addition, he was highly communicative and earnestly tried to meet our needs without haggling. He went out of his way to friendly and informative. In addition, he was highly communicative and earnestly tried to meet our needs without haggling. He went out of his way to ensure a personal and sincere experience for my wife and me. I look forward to visiting the dealership and stopping by to say hello and have a brief chat with Jim Chikos. We love our new RX-350. More

My son contacted this dealership about a Lexus for me to purchase. Jim Chikos answered back right away with a suggested vehicle. A number of emails and phone calls went back and forth and Jim answered alway purchase. Jim Chikos answered back right away with a suggested vehicle. A number of emails and phone calls went back and forth and Jim answered always in a timely manner. When we arrived at the dealership, the car was ready for us to drive, which we did. My Lexus trade-in was driven and all parties agreed to the transaction. Everything about the transaction was made very easy for me. The staff was friendly and helpful. Thank you for making the beginning hours of ownership of my 2013 Lexus ES350 an enjoyable experience. Lorraine Entwisle More

Five prior Lexus purchases at another Lexus dealer under prior ownership. Following the sale of the dealership, and when I was unable to come to an equitable agreement on price and trade-in, I took a frie prior ownership. Following the sale of the dealership, and when I was unable to come to an equitable agreement on price and trade-in, I took a friends recommendation and tried Superstition Springs. Jim Chikos was easy to work with and offered a very good price and trade-in. Better than I was offered at my former dealership. But on delivery the car had a problem. Wind noise due to a "bubble" in the windshield beading. This was a car brought up from a Tucson dealership where it was prepped so I cannot complain about Superstition Springs preparation department. But they handled the problem quickly, effectively and promptly. From the time I turned in my trade-in to the time my car was delivered they provided a loaner and gas. When my car was ready they provided an explanation of the problem and what they did to fix it. And they cordially went on a test drive to be sure I was satisfied. What more could I ask. Definite highest recommendation. More

These guys are so great! I never believed that we could purchase a Lexus and get the price and the deal that we did. They made this the best car buying experience we have had in 35 years. Great experience purchase a Lexus and get the price and the deal that we did. They made this the best car buying experience we have had in 35 years. Great experience with Jim Chikos. My next purchase will be with him! More

This Internet Sales Manager was very informative and eager to provide answers to all my detailed questions. He was sensitive enough to take care to learn and use my name. He had a wide knowledge of al eager to provide answers to all my detailed questions. He was sensitive enough to take care to learn and use my name. He had a wide knowledge of all the models we inquired about. I was treated respectfully and with dignity. It seemed there wasn't enough he could do to please me, his customer. He introduced me to other staff that I would deal with. He explained the philosophy of his dealership and the owner so I could appreciate their style. He was patient and didn't get pushy about when or how I made a decision to buy, although it spanned a couple weeks. He made himself available at my convenience. All in all, it was an easy process and left me feeling quite satisfied. More

We felt the dealership and personal treated us fairly and professionally. They were straight forward with no surprises or misleading information. Issues were dealt with quickly. We will continue to do bus professionally. They were straight forward with no surprises or misleading information. Issues were dealt with quickly. We will continue to do business with SS Lexus even thou we have to drive past other Lexus dealerships. More

Best Customer Service, friendly, helpful and took care of all the details. Easton made the process simple! SS Lexus, I will always be your customer. all the details. Easton made the process simple! SS Lexus, I will always be your customer. More