
Superstition Springs Lexus
Mesa, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,425 reviews
I have purchased many vehicles over the years and never have had such a pleasant and hassle free experience. From Sales to Finance it was the first time I had ever traded in 2 vehicles at the same time! have had such a pleasant and hassle free experience. From Sales to Finance it was the first time I had ever traded in 2 vehicles at the same time! I could not have asked for a better team! I have so much stress lifted off my shoulders. My husband and I were extremely impressed over the whole hassle free dealer no pressure - or that usual discomfort you have when you make a huge purchase! We can't say enough about the fabulous deal we got! Bravo Tim and Easton.. Bravo Superstition springs Lexus. You get an A Plus!! More
Brent, I wanted to write and say thank you for such Brent, I wanted to write and say thank you for such incredible service and effortless help while buying my last vehicle. a huge amount of pride. S Brent, I wanted to write and say thank you for such incredible service and effortless help while buying my last vehicle. a huge amount of pride. Sam Strok is not only a benchmark for service, he was a magician as well. He made the deal happen and once in place, had no problem selling me. As the Director of Golf at one of the most private, exclusive clubs in the country, I would like to think I have an understanding of upper echelon customer service. Sam never missed a beat and even delivered the vehicle to my house, FOUR hours away in La Quinta, CA. I told my friends that service our cars at Desert Lexus I would only purchase a car from SS Lexus and Sam is the reason why . I am very particular about service and attitudes and your employees always display exactly what I would expect from a leader in luxury sales. Please continue to do what it is you are doing and know that you are as good as it gets in your business. Cheers, Derek More
This was an excellent sales experience. Both Eric and Peter were very knowledgeable, friendly, and professional. We have purchased from Peter in the past and have recommended several customers to this de Peter were very knowledgeable, friendly, and professional. We have purchased from Peter in the past and have recommended several customers to this dealership. They are the best in the valley. More
I spoke with Mr. Chikos 3 times over the phone before coming to the dealership to look at a used RX 350. Each time we talked he was was straight with the information and facts about the car I was intere coming to the dealership to look at a used RX 350. Each time we talked he was was straight with the information and facts about the car I was interested in. He gave me OTD cost with no B.S. When we met he and the entire staff at SSLexus were easy going with no sales pressure. I ended up buying a new RX 350 from him and I couldn't be more pleased. He stayed at least 2 hours past his closing time on a Saturday night explaining the features of the car. He went Above and Beyond in my book. If I could afford another Lexus, (which I can't), I would call Jim and SSLexus first. More
Outstanding customer service from start to finish. I received a terrific value for my trade in and received an extremely fair purchase price. Absolutely none of the typical car buying hassles or nightma received a terrific value for my trade in and received an extremely fair purchase price. Absolutely none of the typical car buying hassles or nightmares. Everyone was extremely friendly and honest. I went in expecting to have to go through the usual games and negotiating to get a fair deal. This was the first dealership I have walked out of completely satisfied, not only with my car but feeling that I was treated fairly. I definitely recommend Superstition Springs Lexus and will definitely go back for my next car. More
From out first visit, thru our purchase of our 2013 Lexus ES 350, we dealt with a friendly, professional staff. We are very happy with our new Lexus, and were very satisfied with this dealership. ES 350, we dealt with a friendly, professional staff. We are very happy with our new Lexus, and were very satisfied with this dealership. More
Sam is a GREAT sales person!!! My husband and I have bought many cars over our 30 yr marriage, most people GROAN at this task! Sam made this enjoyable - REALLY!!!! We will be going back when it's my bought many cars over our 30 yr marriage, most people GROAN at this task! Sam made this enjoyable - REALLY!!!! We will be going back when it's my turn to trade in my Prius! A great buying experience! More
So I have visited this dealership on 3 occasions, all for the same problem with my Lexus, On all 3 occasions they have failed to determine the problem. But that has not stopped them from asserting what they the same problem with my Lexus, On all 3 occasions they have failed to determine the problem. But that has not stopped them from asserting what they think is wrong, and that I should replace this or that, So after replacing 3 major items totaling thousands of dollars in unneeded repairs. All they can offer is having a new technician look at my car...of course they will have to charge me for multiple hours of diagnostic work so the new technician can recheck the other technicians work. After I complained bitterly, the only response was that they are a business and need to make money. More
went in to inquire about 2013 lexus. The sales man Chris was friendly at first, but wanted my credit info even before test drive. He promised me its just for "on paper" and no checks will be done. I did n was friendly at first, but wanted my credit info even before test drive. He promised me its just for "on paper" and no checks will be done. I did not test drive as the prices was way too high. and Peter came by telling this is not a chevy etc. I know its not a chevy dealer . very rude staff and 3 months later when I checked my credit report, sure enough there was a check by these dishonest guys. I will not recommend them. This is not a professional Lexus dealer. More
From the time my wife and walked onto the sales lot and into the showroom we were greeted by 2 very friendly and helpful sales people. The first to greet us was Sam Strok. The first thing he ask was what w into the showroom we were greeted by 2 very friendly and helpful sales people. The first to greet us was Sam Strok. The first thing he ask was what we were looking for, he then explained in great detail the workings of the 2013 RX 350 we had in mind. As we proceeded through the buying process a few days later, Sam was very forth comming and congenial. It was trully a very no hassel buying experence by not haveing to have him run back and forth "asking permission" from a "higher up" if he could sell us a car. It was a simple matter of him writeing the numbers on a "estimate" sales agreement and us agreeing to those numbers. Then it was just a matter of us writeing him a check and driving the car home. Thank You Sam Strok. More