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Superstition Springs Lexus

Mesa, AZ

Overview
Employees
Reviews
Vehicles
4.9
1,423 Reviews
Superstition Springs Lexus in Mesa, AZ, is proud to be an automotive leader in our area. Since opening our doors, Superstition Springs Lexus has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Superstition Springs Lexus is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Superstition Springs Lexus has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Superstition Springs Lexus offers competitive pricing for your automotive maintenance needs. We also offer a comfortable lounge, free refreshments, complimentary wi-fi, loaner vehicles, and shuttle service should you need it. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at833-959-0576 if you have any questions or comments. Thank you to all of our guests, customers and clients. We appreciate that you have chosen us to purchase and service your Lexus vehicle. You are truly the best! -- Superstition Springs Lexus
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6206 East Test Drive

Mesa, AZ

85206

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Showing 1,423 reviews

November 03, 2024

I enjoy going to this Lexus dealership. Because of how friendly the staff is and very easy to work with. More

by Kenneth Pagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Nov 04, 2024 -

Superstition Springs Lexus responded

Kenneth, thank you for your fantastic feedback! We’re thrilled to hear you had a great experience with our friendly team. Your satisfaction is our top priority, and we look forward to welcoming you back soon!

November 03, 2024

Shane Hicks my service manager did a excellent job with my appointment Good time by the technician More

by RHONDA.DETIENNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hivks
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Nov 05, 2024 -

Superstition Springs Lexus responded

Thank you, Rhonda! We're thrilled to hear Shane provided excellent service and that your technician was timely. We appreciate your feedback and look forward to serving you again!

November 03, 2024

They mistook my vehicle and quoted me the wrong price. Very unprofessional behavior. But it was all corrected in the end.it’s fine More

by 378653820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did oil change
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Nov 03, 2024 -

Superstition Springs Lexus responded

Thank you for bringing this issue to our attention. We apologize for accidentally misquoting your service estimate. Please accept my apologizes. I am pleased to hear that in the end this service estimate was corrected and resolved. Please let me know if there is anything else we can assist you with. Feel free to contact me directly at 480-324-8908... I would be more that happy to help you with any automotive concerns you may have in the future. Greg Okolita Sales Director, Superstition Springs Lexus.

November 01, 2024

Phillip is always very efficient and professional. He goes out of his way to help the customer. More

by PDrag24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Zito
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Nov 04, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear that Phillip's efficiency and professionalism made a positive impact on your experience. We strive to provide exceptional service, and your feedback means a lot to us!

November 01, 2024

Any Lexus is already an amazing vehicle; however, when you have a quality workforce driving a business like Superstition Springs Lexus, the experience is truly exceptional. The team at Superstition Spring More

by TIMOTHY.S.GOODIN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jake Brightman
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Nov 04, 2024 -

Superstition Springs Lexus responded

Timothy, thank you for your glowing review! We're thrilled to hear you had such a positive experience with our team. Your recognition of our commitment to professionalism and customer satisfaction truly inspires us. We look forward to continuing to serve you with excellence at Superstition Springs Lexus!

November 01, 2024

The customer service personnel very personable and attentive . They were quick to get the car More

by bfjohnson1010
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
John Inocencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that you had a great experience with our customer service team. Being attentive and quick is what we aim for, and your feedback means a lot to us. We appreciate your support!

October 31, 2024

Phil always takes care of me. ...when my request for a courtesy care hadn't been correctly checked on my chart....Phil took care of it and got a car for me before I even arrived... More

by mahalahondre5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
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Nov 01, 2024 -

Superstition Springs Lexus responded

Thank you for sharing your experience! We’re delighted to hear that Phil provided you with such excellent service and took care of everything efficiently. It's great to know that your car was ready and in perfect condition after the 15,000-mile check-up, and we appreciate your trust in our recommendations. Thank you for choosing Superstition Springs Lexus, and we look forward to serving you again!

October 31, 2024

Amazing service! Best service writer yet. Great to find a such a dealership. Thank you Alan for taking care of me! More

by MITCHELL333
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Alan in service
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Nov 01, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear that you had an amazing experience and that Alan provided you with such great service. We appreciate your kind words and look forward to assisting you again in the future!

October 31, 2024

Shane ensured I received quality service in a timely manner. He’s thorough and explains in detail your cars needed items to be accomplished at the time or down the road. More

by Veirsj1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Superstition Springs Lexus responded

Thank you for your positive review! We're thrilled to hear that Shane provided you with thorough and quality service. His attention to detail and ability to communicate your car's needs are truly appreciated. We look forward to assisting you again in the future!

October 31, 2024

The guy was great but oil change and tire rotation took over 3 hours so plan on a full day! More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Superstition Springs Lexus responded

Thank you for sharing your experience. We're glad to hear you received great service, though we apologize for the longer-than-expected wait time. Our goal is to provide efficient service, and we understand how valuable your time is. We’ll work to improve our process to avoid such delays in the future. Thank you for your patience, and we hope to make your next visit a smoother one!

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