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Superstition Springs Lexus

Mesa, AZ

Overview
Employees
Reviews
Vehicles
4.9
1,426 Reviews
Superstition Springs Lexus in Mesa, Arizona, is proud to be an automotive leader in the valley. Since opening our doors, Superstition Springs Lexus has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Superstition Springs Lexus is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Superstition Springs Lexus has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Superstition Springs Lexus offers competitive pricing for your automotive maintenance needs. We also offer a comfortable lounge, free refreshments, complimentary wi-fi, loaner vehicles, and shuttle service should you need it. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 833-959-0576 if you have any questions or comments. Thank you to all of our guests, customers and clients. We appreciate that you have chosen us to purchase and service your Lexus vehicle. You are truly the best! -- Superstition Springs Lexus
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6206 East Test Drive

Mesa, AZ

85206

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Showing 1,426 reviews

November 03, 2024

They mistook my vehicle and quoted me the wrong price. Very unprofessional behavior. But it was all corrected in the end.it’s fine More

by 378653820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did oil change
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Nov 03, 2024 -

Superstition Springs Lexus responded

Thank you for bringing this issue to our attention. We apologize for accidentally misquoting your service estimate. Please accept my apologizes. I am pleased to hear that in the end this service estimate was corrected and resolved. Please let me know if there is anything else we can assist you with. Feel free to contact me directly at 480-324-8908... I would be more that happy to help you with any automotive concerns you may have in the future. Greg Okolita Sales Director, Superstition Springs Lexus.

November 03, 2024

I made an appointment for the date and time I wanted easily and the appointment went smoothly and I was in and out in 90 minutes as Promised. Thank you Jake. . More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Nov 04, 2024 -

Superstition Springs Lexus responded

Thank you, Susan! We're thrilled to hear you had a smooth experience and that our team met your expectations. We appreciate your kind words and look forward to serving you again soon!

November 03, 2024

Chris Bates was s pleasure to work with. Very professional and caring. He kept me informed throughout the process. I love this dealership. More

by debbachand1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Nov 04, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear about your positive experience with Chris Bates! Our team is dedicated to providing excellent service, and it’s great to know that Chris made a lasting impression. Thank you for your kind words and for choosing our dealership!

November 03, 2024

The appointment was for my second key. I was in and out faster than estimated. I appreciated the quick turnaround. More

by GREASONITES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Nov 04, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that you had a speedy experience with your second key appointment. We always aim to exceed expectations and appreciate your positive feedback!

November 03, 2024

Service was fast. Needed air filters cleaned and was taken care of swiftly. Love the car wash More

by darindavis56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 04, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Darin! We're thrilled to hear you appreciated our fast service and enjoyed the car wash. Your satisfaction is our priority, and we look forward to seeing you again soon for your next visit!

November 03, 2024

Joel was great to work with! ! I had an awesome experience and he was able to get me to a comfortable place in the process More

by Robin James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Peach
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Nov 04, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic review, Robin! We're thrilled to hear that Joel made your experience enjoyable and comfortable. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

November 01, 2024

The customer service personnel very personable and attentive . They were quick to get the car More

by bfjohnson1010
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
John Inocencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that you had a great experience with our customer service team. Being attentive and quick is what we aim for, and your feedback means a lot to us. We appreciate your support!

November 01, 2024

Any Lexus is already an amazing vehicle; however, when you have a quality workforce driving a business like Superstition Springs Lexus, the experience is truly exceptional. The team at Superstition Spring More

by TIMOTHY.S.GOODIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brightman
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Nov 04, 2024 -

Superstition Springs Lexus responded

Timothy, thank you for your glowing review! We're thrilled to hear you had such a positive experience with our team. Your recognition of our commitment to professionalism and customer satisfaction truly inspires us. We look forward to continuing to serve you with excellence at Superstition Springs Lexus!

November 01, 2024

Phillip is always very efficient and professional. He goes out of his way to help the customer. More

by PDrag24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Zito
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Nov 04, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear that Phillip's efficiency and professionalism made a positive impact on your experience. We strive to provide exceptional service, and your feedback means a lot to us!

October 31, 2024

Worked with Philip Zito for many years. He is courteous helpful and I highly recommend him More

by david@onlinearizonahomes.com
Recommend Dealer
Yes
Employees Worked With
Phil Zito
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Nov 01, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experiences with Philip. His dedication to providing courteous and helpful service truly makes a difference. We appreciate your recommendation and look forward to serving you again in the future!

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