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Superstition Springs Lexus

Mesa, AZ

Overview
Employees
Reviews
Vehicles
4.9
1,411 Reviews
Superstition Springs Lexus in Mesa, AZ, is proud to be an automotive leader in our area. Since opening our doors, Superstition Springs Lexus has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Superstition Springs Lexus is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Superstition Springs Lexus has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Superstition Springs Lexus offers competitive pricing for your automotive maintenance needs. We also offer a comfortable lounge, free refreshments, complimentary wi-fi, loaner vehicles, and shuttle service should you need it. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at833-959-0576 if you have any questions or comments. Thank you to all of our guests, customers and clients. We appreciate that you have chosen us to purchase and service your Lexus vehicle. You are truly the best! -- Superstition Springs Lexus
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6206 East Test Drive

Mesa, AZ

85206

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Showing 1,411 reviews

September 09, 2024

Isolated situation made for tough conversation, but the staff makes things happen when needed. Which is why I return! More

by James Pappas
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John Inocencio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent, Vince and Shane
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Sep 13, 2024 -

Superstition Springs Lexus responded

Thank you for your honest feedback! We understand that tough situations can be challenging, but we’re glad to hear that our staff was able to make things happen for you. Your continued trust and return are greatly appreciated. If you ever need further assistance, we’re here to help!

September 08, 2024

Great service as always. Quick and honest from customer service maintenance and detailing 5stars definitely. More

by fg6430223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
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Sep 12, 2024 -

Superstition Springs Lexus responded

Thank you for the fantastic feedback! We're thrilled to hear that you consistently receive great service from our team. Providing quick, honest, and top-quality service is our priority, and we're glad it shows. We appreciate your 5-star rating and look forward to assisting you again in the future!

September 07, 2024

I was appreciate of how communicate and supportive staff was towards me. Thank you guys! More

by hochsprung22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brightman
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Sep 12, 2024 -

Superstition Springs Lexus responded

Thank you for your kind words! We're glad to hear that our staff provided you with excellent communication and support. We appreciate your feedback and look forward to assisting you again in the future!

September 07, 2024

Great service. Worked with my 3rd party warranty company to get all the repairs approved that I needed. More

by BOB@QUESTREP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris I. Service
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Sep 12, 2024 -

Superstition Springs Lexus responded

Thank you for the positive feedback! We're glad to hear that we could assist with your repairs and work smoothly with your warranty company. If you need any further assistance or have additional questions, don’t hesitate to reach out.

September 07, 2024

The service is great. The attendant was respectful. The service is provided were honest. I can recommend this place. More

by rsewell.psu.law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Sep 12, 2024 -

Superstition Springs Lexus responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our service and found our team respectful and honest. Your recommendation means a lot to us. We look forward to serving you again!

September 07, 2024

Alden is always attentive, knowledgeable and keeps me up to date in the process of my service. More

by dpvilleda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen in service
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Sep 12, 2024 -

Superstition Springs Lexus responded

Thank you so much for your kind words! We're thrilled to hear that Alden's attentiveness, knowledge, and communication have made a positive impact on your service experience. We appreciate your feedback and look forward to continuing to provide you with excellent service in the future!

September 06, 2024

Always polite and efficient. Care for car wash amazing as always. I appreciate the care and respect from the entire crew at Superstion Springs Lexus. More

by FXVAITKUS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Charm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Superstition Springs Lexus responded

Thank you for your kind words! We're thrilled to hear that you consistently have a positive experience with our team and appreciate the care we take with your car. Your satisfaction is our top priority, and we're grateful for your continued trust in us. If there's anything more we can do for you, please let us know!

September 06, 2024

Very friendly staff, especially the staff that takes care of getting my car washed. My Service Consultant, Philip Zito, has been excellent in explaining what needs to be done regarding the service my car n More

by WILLADSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
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Sep 12, 2024 -

Superstition Springs Lexus responded

Thank you for your thoughtful feedback! We're delighted to hear that you've had such a positive experience with our staff, especially Philip, and that our loaner car service has been helpful. Your satisfaction is very important to us. We also appreciate your suggestion regarding the discounts. We’ll look into ways to better integrate these offers into our system so they’re more easily accessible. If you have any other concerns or need further assistance, please don’t hesitate to reach out. Thank you for choosing us for your vehicle needs!

September 06, 2024

Allen was great with taking care of my vehicle. Strange thing that Superstition Springs Lexus system showed I had my 9k service in '23, my UX200 just turned 9k and I never went in for 9k service More

by KARSUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Superstition Springs Lexus responded

Thank you for sharing your experience with us. We’re glad to hear that Allen took good care of your vehicle and that your 9k service was completed as promised. We apologize for the confusion regarding your service history. It’s important to us that our customers feel confident in the services we provide, and we take your concerns seriously. To address this matter and ensure it’s resolved to your satisfaction, please reach out to us directly. Thank you for your patience and for bringing this to our attention.

September 06, 2024

I loved getting a video from the tech explaining what he’s seeing and what he’s done. The link texted to me with all the details of the inspection was great too. Phil Zito takes great care of my concerns More

by Cheekytica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
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Sep 12, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful review! We’re thrilled to hear that you appreciated the video inspection and detailed text updates. It’s great to know that Phil has been taking excellent care of your vehicle and addressing your concerns. We strive to make every visit as informative and smooth as possible. If there’s anything else we can do for you, just let us know. We look forward to seeing you again for your next maintenance visit!

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