Superstition Springs Lexus - Service Center

Every employee I came in contact with was extremely professional courteous Andy Fisher. Shane is a top plus service manager. I give him an A+ as well as everybody else I came in contact with. I will be professional courteous Andy Fisher. Shane is a top plus service manager. I give him an A+ as well as everybody else I came in contact with. I will be using your business from now on as my primary service department for any future needs of my vehicle. Very impressed. More

First time meeting Shane Hicks, ( service advisor). He was great! He explained everything to me to my understanding. I know I will be using him for future appointment service. Thanks! 👍🏼 He was great! He explained everything to me to my understanding. I know I will be using him for future appointment service. Thanks! 👍🏼 More

Shane is an absolute stud! Great service as always. Been coming here for seven years Great service as always. Been coming here for seven years More

It took me three times to call to make service appointment. I left two messages and no one ever called back. Finally on the third call I was able to make appointment appointment. I left two messages and no one ever called back. Finally on the third call I was able to make appointment More

Excellent service. That’s why we go there!! Excellent customer service and informative for us. That’s why we go there!! Excellent customer service and informative for us. More

The staff is always ready to help. Starbucks coffee and cupcakes made the wait very pleasant! Thank you! Starbucks coffee and cupcakes made the wait very pleasant! Thank you! More

They take such good care of me at Superstition Springs Lexus. And my car always looks beautiful when I leave. Thank you. Lexus. And my car always looks beautiful when I leave. Thank you. More

This is the best Lexus dealer I ever had to deal with ,they are very good ,they are very good More

Our service representative was the best in so many ways. He is extremely knowledgable about the Lexus products and how SSL can work with us on any of the repair problems that we have been dealing with. Our He is extremely knowledgable about the Lexus products and how SSL can work with us on any of the repair problems that we have been dealing with. Our Lexus SUV is a 2024 model which has had some minor issues that have been fixed and an Air Bag recall that was also repaired and required additional completion time. Our representative made arrangements, in advance, for us to have a loaner car during the extended time our service team needed to complete the process. We were never inconvenienced in any way. A hatch door locking systems appears to still have an issue but will be taken care of in the coming months. Lexus is working on a gas tank mileage and consumption issue that we have been told will be addressed and switched out in the near future. The manor in which our Service Rep handled our concerns and management of the repairs was very professional. We look forward to working with him again when dealing with any future visits. The Arents More

The staff is knowledgeable, friendly, and informative. The car is always done printing the estimated time, I always have a loaner car if wanted and if not there are always ample refreshments and snacks a The car is always done printing the estimated time, I always have a loaner car if wanted and if not there are always ample refreshments and snacks avyin the waiting area. More