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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,066 Reviews

1,067 Reviews of Superstition Springs Lexus - Service Center

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December 10, 2024

Very professional. Everything done as promised and in a timely manner. Very good deal with the sale. More

by JON.MacKINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salma Albashir
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Charm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Reynoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Jon! We're thrilled to hear that you had a great experience and found value in our service. We appreciate your support and look forward to serving you again in the future!

December 10, 2024

Chris did a great job of explaining what my service entailed. He had my service complete when he said it would be and ensured it was done right. More

by BRYANFOSSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 11, 2024 -

Superstition Springs Lexus responded

Thanks, Bryan! We're thrilled to hear Chris provided clear explanations and completed your service on time. Our team strives for excellence, and your feedback means a lot to us. We look forward to serving you again!

December 10, 2024

Chris took care of me. The parts department didn’t order my liftgate parts last Monday so he got me a loaner for 4 days! Repair was completed Monday 12/9. Everything appear More

by Dogthegolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates, Financial Department
Dec 11, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear Chris provided excellent service and that your repair went smoothly. We appreciate your loyalty over the years and look forward to continuing to take great care of you!

December 10, 2024

Phil Zito is outstanding in service and courtesy. Timely service, car very clean. Thank you very much. Dr. Campbell More

by campbelljmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
Dec 11, 2024 -

Superstition Springs Lexus responded

Thank you for the fantastic review, Campbell! We're thrilled to hear that Phil provided you with outstanding service and a clean car. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again!

December 10, 2024

No matter what the service issue, something as small as a low tire, oil change, or warranty issue, Phil is always, pleasant prompt, and fully explains the scope of the matter. Phil is outstanding and is the More

by Joanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
Dec 11, 2024 -

Superstition Springs Lexus responded

Joanie, thank you for your fantastic review! We're thrilled to hear that Phil has consistently provided you with outstanding service. Our team takes pride in delivering a pleasant experience, and your feedback truly motivates us to keep up the great work!

December 09, 2024

Car purchase was awesome! The finance manager found me a great rate and my salesperson was awesome More

by kathyhodgescherich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Inocencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Reynoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Kathy! We're thrilled to hear about your positive experience with our finance team and salesperson. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts! Enjoy your new ride!

December 09, 2024

Not pushy, listened to what I wanted and then found the car and color combination I liked Good follow up with tech support More

by debbiehudson12
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Superstition Springs Lexus responded

Debbie, thanks for the fantastic review! We’re glad to hear our team listened to your needs and helped you find the perfect car. We always strive for great follow-up and support. Enjoy your new ride!

December 08, 2024

Every employee I came in contact with was extremely professional courteous Andy Fisher. Shane is a top plus service manager. I give him an A+ as well as everybody else I came in contact with. I will be More

by DANASINELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks! We truly appreciate your kind words about our team. It’s great to hear that Andy and Shane made such a positive impression. We look forward to being your go-to service department for all your vehicle needs!

December 08, 2024

First time meeting Shane Hicks, ( service advisor). He was great! He explained everything to me to my understanding. I know I will be using him for future appointment service. Thanks! 👍🏼 More

by GAAANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
Dec 09, 2024 -

Superstition Springs Lexus responded

Thank you for your kind words! We're thrilled to hear that Shane provided you with such great service. We look forward to seeing you again for your future appointments!

December 08, 2024

Phil in service is absolutely wonderful. On schedule and completed in very short wait time. More

by nomadRobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Phil provided you with such great service. Timeliness and quality are our priorities, and it’s wonderful to know we hit the mark. We appreciate your support!

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