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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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December 07, 2024

I’m happy to take my car there they are very nice and professional at there job More

by LEWIW.CRAIG1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Baliton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had a great experience with our team. Your feedback means a lot to us, and we look forward to continuing to provide you with excellent service.

December 07, 2024

I love the professionalism of the staff, great customer service and how hard they work to meet your needs. More

by felicia.hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Superstition Springs Lexus responded

Felicia, thank you for your kind words! We're thrilled to hear that our team's professionalism and customer service made a positive impact on your experience. Your satisfaction is our top priority, and we look forward to serving you again soon!

December 07, 2024

My sales representative Julian was very helpful and provided a comforting environment to purchase a vehicle. More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
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Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback! We're thrilled to hear that Julian made your vehicle purchasing experience comfortable and helpful. Our team is dedicated to providing excellent service, and it’s wonderful to know we succeeded. Enjoy your new vehicle!

December 07, 2024

The service people are great. They treat you with respect and always make sure you understand the services they recommend. More

by LMCKABB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Baliton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear you had a positive experience with our team. Respect and clarity are our top priorities, and it's great to know we hit the mark. We appreciate your support!

December 07, 2024

Love this dealership! Starting with the great customer service from Alan and the porters, all the way to the mechanics (who send you a little movie explaining what your v More

by KLOBILL75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Dec 09, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear you enjoyed our customer service and the unique video updates from our mechanics. Your satisfaction is our priority, and we appreciate your support. Looking forward to serving you again!

December 07, 2024

Nick was great to work with. He kept me updated on what the mechanics found and made drop off and pick up easy. More

by BARBTOMACELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear that Nick provided excellent service and made the process smooth for you. Your satisfaction is our priority, and we appreciate your support!

December 07, 2024

Due to the nature of the repairs I had to leave it longer than expected and they were very good to me with the loaner car. Everything completed as expected. More

by DEANNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks! We're glad to hear you had a positive experience with the loaner car while your repairs were being completed. Your satisfaction is our priority, and we appreciate your understanding during the process. Looking forward to serving you again!

December 07, 2024

Always easy to work with make easy to make an appointment I can choose my time More

by DMTHALKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 09, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear you had such a positive experience! Making appointments convenient for you is a top priority. Your feedback motivates us to keep improving. Thanks for sharing!

December 07, 2024

Really like Shane. The best Service Rep. Always friendly, reasonable, and responsive. Highly recommend this dealer. More

by jfowler422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salma Albashir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hicks - Service - 5 stars
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Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Shane made such a positive impression. Your recommendation means a lot to us, and we’re glad you had a great experience. Looking forward to serving you again!

December 07, 2024

Great service as always. Phil always explains things to me and keeps my car in great shape!! More

by SGOMEZ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zeto
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Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that Phil is providing you with excellent service and clear explanations. Keeping your car in top shape is our priority, and your feedback means a lot to us. Looking forward to your next visit!

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