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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,066 Reviews

1,066 Reviews of Superstition Springs Lexus - Service Center

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December 07, 2024

Always easy to work with make easy to make an appointment I can choose my time More

by DMTHALKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 09, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear you had such a positive experience! Making appointments convenient for you is a top priority. Your feedback motivates us to keep improving. Thanks for sharing!

December 07, 2024

Great service as always. Phil always explains things to me and keeps my car in great shape!! More

by SGOMEZ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zeto
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that Phil is providing you with excellent service and clear explanations. Keeping your car in top shape is our priority, and your feedback means a lot to us. Looking forward to your next visit!

December 07, 2024

The staff is knowledgeable, friendly, and informative. The car is always done printing the estimated time, I always have a loaner car if wanted and if not there are always ample refreshments and snacks a More

by hujo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
Dec 09, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had such a positive experience with our staff and amenities. Providing top-notch service and comfort is our priority. We look forward to seeing you again soon!

December 07, 2024

Shane is an absolute stud! Great service as always. Been coming here for seven years More

by Dxs080jpgex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We’re thrilled to hear about your positive experiences with Shane and appreciate your loyalty over the years. Your support means the world to us!

December 07, 2024

Everything was done to spec. However the Zactac service that I purchased when I got the car seems to attract dirt rather than repel it. More

by paulcechovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback! We're glad everything was completed to your satisfaction. We appreciate your input about the Zactac service and will pass it along to our team. Your insights help us improve and provide the best experience possible.

December 07, 2024

I’m happy to take my car there they are very nice and professional at there job More

by LEWIW.CRAIG1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Baliton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had a great experience with our team. Your feedback means a lot to us, and we look forward to continuing to provide you with excellent service.

December 07, 2024

This is the best Lexus dealer I ever had to deal with ,they are very good More

by UGLJESAJOVANOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Schoneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear you had such a positive experience with us. Our team works hard to provide excellent service, and your feedback means a lot. We look forward to seeing you again soon!

December 07, 2024

Our service representative was the best in so many ways. He is extremely knowledgable about the Lexus products and how SSL can work with us on any of the repair problems that we have been dealing with. Our More

by GINIARENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, service rep
Dec 09, 2024 -

Superstition Springs Lexus responded

Thank you, Ginia, for your thoughtful review! We’re thrilled to hear about your positive experience with our service representative and the care taken with your Lexus. We appreciate your patience regarding the hatch door issue and look forward to assisting you again in the future!

December 07, 2024

The service people are great. They treat you with respect and always make sure you understand the services they recommend. More

by LMCKABB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Baliton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear you had a positive experience with our team. Respect and clarity are our top priorities, and it's great to know we hit the mark. We appreciate your support!

December 07, 2024

Shane was very helpful and patiently answered my questions. Dealership did not push any service on me which was refreshing. More

by nihalshastry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Dec 09, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear about your positive experience with Shane! Our team believes in providing helpful, pressure-free service, and it’s great to know that resonated with you. Thank you for sharing your thoughts!

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