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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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December 02, 2024

Very easy to work with, great customer service! Their follow through has been impressive after the sale as well. More

by jwsylvia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had a positive experience with our team. We pride ourselves on excellent customer service and follow-through, so your feedback means a lot to us. Looking forward to serving you again!

December 02, 2024

I like how the management team handled the business they understand how to treat the customers especially Greg he’s awesome guy and sales team they are nice to the customer too More

by niyogad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Ingram
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had a great experience with our management and sales team. Greg and the rest of the team truly care about our customers, and your feedback means a lot. We appreciate your support!

December 02, 2024

Great reliable service! Always happy with the team. Thank you! Will be back again. Always. More

by jbongratz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 04, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with our team. Your support means the world to us, and we can't wait to welcome you back soon!

December 02, 2024

Jake was really helpful. I appreciate him so much. Keep up the good work. He did an excellent job. More

by DG_ILAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake from service dept.
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Dec 04, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback! We're thrilled to hear that Jake provided excellent support. Our team strives to deliver the best experience, and your kind words motivate us to keep up the good work. We appreciate your support!

December 01, 2024

Superstition Springs Lexus is very easy to work with. The whole staff goes above & beyond to accommodate our needs We purchased a car recently, did not use the Service Dept this visit More

by RAYMONDGRP
Recommend Dealer
Yes
Employees Worked With
Jeanine Baliton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan (Finance)
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Dec 02, 2024 -

Superstition Springs Lexus responded

Raymond, we’re thrilled to hear you had a great experience with our team at Superstition Springs Lexus! Your satisfaction is our priority, and we’re here to help whenever you need us. Enjoy your new car, and we look forward to welcoming you back soon!

December 01, 2024

I do not choose to provide any further comment and do not appreciate it being mandatory. More

by GLKOCOUREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
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Dec 02, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback! We’re glad to hear you had a great experience. Your insights are valued, and we appreciate your choice to share your perspective. If there’s anything specific you’d like to discuss in the future, we’re always here to listen!

November 30, 2024

I would like to have the same serviceman every time and be happy and courteous More

by Krand1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vinny Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Superstition Springs Lexus responded

Consistency in service is important to us, and we’re sorry to hear about your experience. We're actively working on improving our scheduling to ensure you receive the same serviceman for your future visits. For any further assistance, please feel free to reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com.

November 30, 2024

Service was quick and efficient, the team at superstition springs Lexus are an awesome crew. More

by sclsr524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Dec 02, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you enjoyed our quick and efficient service. Our team works hard to provide an awesome experience, and your feedback means a lot to us. Looking forward to seeing you again!

November 29, 2024

Jake was very helpful and the service was great as always! Everyone is always helpful. More

by THISISDONNA53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Jake
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Dec 02, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Donna! We're thrilled to hear that Jake and the team provided you with great service. Your support means a lot to us, and we look forward to seeing you again soon!

November 29, 2024

Outstanding service! Professional, quality work that they completed on-time! Very much appreciated the friendly reception and checkout! More

by COBRAF22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Report | Print
Dec 02, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had such a positive experience with our team. Your kind words about our service and professionalism mean a lot to us. We look forward to serving you again!

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