Joe Christy

I initially posted a 1 star review because of an issue I had with L2 charging after picking it up on Friday 8/28/26. I had stated that it took all day to complete the PDI and may have not been ready. The had with L2 charging after picking it up on Friday 8/28/26. I had stated that it took all day to complete the PDI and may have not been ready. The codes that appeared when I got home on the Lexus phone app went away later in the evening and they never showed up in the car on the dash. When my wife and I went to charge at a local L2 charger it would start up initially and then power down again. The RZ's come with 2 adapters, one is larger and because of the location in the box it is the first you see. I grabbed it and made the assumption that it was a universal interface for CCS to NACS. All Lexus RZ's for 2026 have native NACS (Tesla Supercharger) interfaces so you don't need any adapters for the Tesla DC fast chargers (Great for Toyota/Lexus) this is one of the reasons for my purchase. In essence there are 2 adapters one is for L2 AC charging and the other is for CCS DC fast charging. The research I performed before purchasing my 1st EV was missing some info, I did not know that the CCS or J1772 had DC fast chargers. This larger adapter is for CCS1 to NACS DC rapid charger systems and not a universal interface. I scanned the 2D QR code on both adapters but the number that came up gave no information. I took pictures of the small text lettering on both and the information is only for safety. I went through the entire charging section of the Lexus RZ users manual, there is no information at all on the adapters and the zippered box the adapters are stored in have no card or tag describing the adapters standard. I even downloaded the PDF versions of all 5 manuals and could not find any information regarding the adapters. I went back to the dealership and Doug was very helpful, he had Irvin look at what I was doing (Irvin owns an RZ) and he quickly and politely showed me I was using the wrong adapter. He said try the smaller adapter, I hooked it up at the dealership Charge Point and it quickly initialized and started charging. This was my mistake as I should have tried both before filling out my review. Lexus/Toyota has also clearly missed the mark here, at the very least they could have put I/F standard and type labels on the interfaces directly along with description cards inside the storage box. If the larger charge interface had stated J1772 DC fast charging interface I would have immediately known it was the wrong one for AC L2 charging. The L1 charger you hook up in the garage can't be confused because it plugs directly in just like the Tesla superchargers with a NACS plug. I do feel dumb but at least it wasn't for a lack of reading directions or checking user manuals. This dealership was excellent and the pricing was up-front and straight forward. I never felt pressured and would definitely return in the future for another purchase. More

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My wife and I enjoyed the exceptional customer service and welcoming environment. The staff made the buying process smooth and seamless. and welcoming environment. The staff made the buying process smooth and seamless. More

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Everyone was patient, helpful and answered all my many questions, even the duplicate questions. Made the purchase an easy process. questions, even the duplicate questions. Made the purchase an easy process. More

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I have all good things to say about the dealer. It’s all good. The salesman, Joe Christy, and everyone involved were wonderful. It’s all good. The salesman, Joe Christy, and everyone involved were wonderful. More

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Best experience buying a car ever! Joe Christy was great to work with...informative, professional, helped us purchase and take delivery the same day. Hugo helped us set up Blue Tooth Joe Christy was great to work with...informative, professional, helped us purchase and take delivery the same day. Hugo helped us set up Blue Tooth for easy access. Karl, Sales Manager informed us of additional options. Ryan made the transaction easy. Everyone was friendly, courteous and professional. Everyone informed us of additional products and services, but without long, drawn out presentations. I can see why they are the top Lexus Dealer in Arizona. They are excellent! More

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Stopped by Superstition Springs Lexus for oil change and ended up buying a car. No pressure and everyone was great to work with. ended up buying a car. No pressure and everyone was great to work with. More

by jburrowscrna Verified Customer Verified Customer

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The service department is amazing! They gave me a loner car so I could get my Christmas shopping done while my car was being serviced. They gave me a loner car so I could get my Christmas shopping done while my car was being serviced. More

by raychon5369 Verified Customer Verified Customer

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The experience was very laid back I had no pressure to buy. It was a great experience !! buy. It was a great experience !! More

by beverlylovejoy Verified Customer Verified Customer

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Great dealership to do business with. Repeat customer x3. Sales staff always friendly with no pressure. Service department has always gone above and beyond Repeat customer x3. Sales staff always friendly with no pressure. Service department has always gone above and beyond More

by JRE0324 Verified Customer Verified Customer

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Wonderful service and great people to work with especially Brent the manager . I would always recommend Lexus superstitious to family and friends . especially Brent the manager . I would always recommend Lexus superstitious to family and friends . More

by Linlevin Verified Customer Verified Customer

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