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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,063 Reviews

1,063 Reviews of Superstition Springs Lexus - Service Center

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November 22, 2024

Satisfied with my service and the individual employees that provided my service. Would recommend this dealership More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thank you for your feedback, Christine! We’re thrilled to hear you were satisfied with our service and team. Your recommendation means a lot to us. We’re always here to help if you need anything in the future!

November 22, 2024

Service was organized efficient and professional Great communications as to service concerns on our inspection. More

by CBS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had such a positive experience with our service. We pride ourselves on professionalism and communication, so your feedback means a lot. Looking forward to assisting you again in the future!

November 21, 2024

Myron was great. He was flexible when I missed my earlier appointment due to a work emergency. He may be the nicest guy on the planet. The service is always great at More

by CHRISORMISTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks, Chris! We’re thrilled to hear Myron made your experience smooth and positive. We're committed to providing top-notch service, and it's great to know you can always count on us for your vehicle's needs. We look forward to seeing you again soon!

November 21, 2024

Great customer service, very comfortable short wait time. Phil Zito was very pleasant and professional as always. More

by suzan_franz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Reynoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Zito.- Service Advisor
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Suzan! We're thrilled to hear you had a great experience with our customer service and that Phil made a positive impression. Your comfort and satisfaction are our top priorities!

November 21, 2024

The customer service team is great, very knowledgeable and professional in the field Work is complete and they are always very professional in their work More

by billfyfegc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer sevice
Report | Print
Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a great experience with our customer service team. Professionalism and knowledge are our top priorities, and it’s fantastic to know we delivered. Your feedback means a lot to us!

November 21, 2024

We were for installation of clear shield. We were given a loaner for duration. As. Gas see can tell everything went right. More

by DOUG.HILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Doug! We're thrilled to hear the installation went smoothly and that you appreciated the loaner. Your satisfaction is our priority, and we’re glad we could help. Looking forward to serving you again!

November 21, 2024

Good service, Alan Rogers did a great job, with our service with the car. Loaner car was good More

by ANDRRE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers did a good job
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Alan provided great service and that you enjoyed the loaner car. Your satisfaction means a lot to us, and we look forward to serving you again!

November 21, 2024

Adviser Shane Hicks did excellent job with me allways and gave me good insight about Lexus I have More

by SOOWANLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Bruno
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bryant
2.0
This rating includes all reviews, with more weight given to recent reviews.
Salma Albashir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Atanasio
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a great experience with Shane! His insights about Lexus are truly valuable. Thank you for sharing your positive feedback!

November 21, 2024

I enjoyed getting service done here. The service writer kept me informed of the progress of the service and was knowledgeable and friendly. More

by danpreszler
Recommend Dealer
Yes
Employees Worked With
Services
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic feedback, Dan! We’re thrilled to hear you had a great experience and appreciated our service writer's communication and knowledge. Your satisfaction means a lot to us, and we look forward to serving you again!

November 21, 2024

Jake was responsive to my concerns and happily performed what needed to be done with my car. More

by SARAHPCOLBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake - Service Advisor
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for sharing your experience, Sarah! We're thrilled to hear that Jake took great care of your concerns. Our team is dedicated to providing top-notch service, and it's wonderful to know we met your expectations. We appreciate your support!

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