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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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November 21, 2024

We were for installation of clear shield. We were given a loaner for duration. As. Gas see can tell everything went right. More

by DOUG.HILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Doug! We're thrilled to hear the installation went smoothly and that you appreciated the loaner. Your satisfaction is our priority, and we’re glad we could help. Looking forward to serving you again!

November 21, 2024

Good service, Alan Rogers did a great job, with our service with the car. Loaner car was good More

by ANDRRE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers did a good job
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Alan provided great service and that you enjoyed the loaner car. Your satisfaction means a lot to us, and we look forward to serving you again!

November 21, 2024

Adviser Shane Hicks did excellent job with me allways and gave me good insight about Lexus I have More

by SOOWANLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Bruno
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bryant
2.0
This rating includes all reviews, with more weight given to recent reviews.
Salma Albashir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Atanasio
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a great experience with Shane! His insights about Lexus are truly valuable. Thank you for sharing your positive feedback!

November 21, 2024

I enjoyed getting service done here. The service writer kept me informed of the progress of the service and was knowledgeable and friendly. More

by danpreszler
Recommend Dealer
Yes
Employees Worked With
Services
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic feedback, Dan! We’re thrilled to hear you had a great experience and appreciated our service writer's communication and knowledge. Your satisfaction means a lot to us, and we look forward to serving you again!

November 21, 2024

Jake was responsive to my concerns and happily performed what needed to be done with my car. More

by SARAHPCOLBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake - Service Advisor
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks for sharing your experience, Sarah! We're thrilled to hear that Jake took great care of your concerns. Our team is dedicated to providing top-notch service, and it's wonderful to know we met your expectations. We appreciate your support!

November 21, 2024

Myron was great. He was flexible when I missed my earlier appointment due to a work emergency. He may be the nicest guy on the planet. The service is always great at More

by CHRISORMISTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron
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Nov 25, 2024 -

Superstition Springs Lexus responded

Thanks, Chris! We’re thrilled to hear Myron made your experience smooth and positive. We're committed to providing top-notch service, and it's great to know you can always count on us for your vehicle's needs. We look forward to seeing you again soon!

November 21, 2024

I would recommend superstitious spring Lexus service department they are very informative of any issues with your vehicle top notch service More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Hicks
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Nov 25, 2024 -

Superstition Springs Lexus responded

Valerie, thank you for your kind words about our service department! We're glad to hear you found our team informative and helpful. Your recommendation means a lot to us, and we look forward to continuing to provide top-notch service for you.

November 20, 2024

Great job! Very knowledgeable and accommodating. Delivered my vehicle on time and within their estimate of cost. More

by bob.chapman60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 21, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Bob! We're thrilled to hear that you had a great experience with us. Our team works hard to ensure timely delivery and accurate estimates, so your feedback means a lot. Looking forward to serving you again!

November 20, 2024

Very responsive and efficient. Provided a loaner vehicle as needed. Have always been satisfied there. More

by JHARTHUN410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hicks in Service Dept
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Nov 21, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience with our service and appreciated the loaner vehicle. Your satisfaction is our priority, and we look forward to serving you again!

November 20, 2024

Excellent work done on time. Myron was very congenial, responsive and informed. The other staff were very cordial as well. More

by ksisco2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
Report | Print
Nov 21, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Myron and the team made a positive impact with their responsive and friendly service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

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