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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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November 09, 2024

Customer service is amazing, from being greeted when I arrived to speaking w/ my service advisor Jake. Jake was welcoming, helpful & knowledgeable .he was very thorough & Reviewed what was the recommen More

by JGOTTARDI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah 10 stars!
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Nov 11, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear about your positive experience with our customer service and Jake. Our team strives to provide helpful and thorough support, and your feedback means a lot to us. We look forward to serving you again!

November 09, 2024

Phil was and always is great to work with. The whole intake process is easy and quick. More

by MUHER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil - Service department
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Nov 11, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with Phil and found the intake process easy and quick. Your feedback means a lot to us!

November 09, 2024

Alan is a great service rep. He listens, makes good suggestions and gets my car ready in good time. As a woman I really appreciate his attitude. He doesn’t treat me like an idio More

by MOBRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers
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Nov 11, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that Alan provided you with exceptional service and made you feel valued. Our team is dedicated to creating a positive experience for everyone, and it’s great to know we’re hitting the mark.

November 09, 2024

Excellent service as usual I had a new service advisor “ Chris”. He handled an issue that would probably make a customer cranky with ease More

by michaelvirgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris. Service adviser
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Nov 11, 2024 -

Superstition Springs Lexus responded

Thanks, Michael! We're thrilled to hear about your positive experience with Chris. Our team strives to make every interaction smooth and pleasant. Your feedback motivates us to keep delivering excellent service. Looking forward to seeing you again!

November 09, 2024

Great service and friendly. They met my needs. I have been going there since I bought my '24 LC500 and will continue to do so. More

by visionfinder9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- Alan
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Nov 11, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that you've had such a positive experience with us. It's fantastic to know that we've met your needs, and we look forward to continuing to serve you and your '24 LC500 for years to come!

November 09, 2024

The service department and staff did an outstanding job and I would recommend them to others More

by lcshufelt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myron
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November 09, 2024

Myron Lyons was great to work with. He was very thorough, did what he promised and delivered our vehicle looking like new. More

by tomchen1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
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Nov 11, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Tom! We're thrilled to hear about your positive experience with Myron. Our team takes pride in delivering excellent service, and it’s great to know we met your expectations. Enjoy your like-new vehicle!

November 09, 2024

Our family has done business with Superstition Spring for over three decades. Excellent Service with Reasonable Prices on there Cars and Service. Brent has been true to his words, a good team leader, ver More

by villajean1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Charm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Atanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk and service personnel welcome you with a smile.
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Nov 11, 2024 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear about your positive experiences over the years. Our team strives to create a welcoming atmosphere, and it’s great to know Brent and Phil have made a lasting impression. We look forward to serving you and your family for many more years!

November 08, 2024

Exceptional service! Super pleased with the employees there and Lexus! I’m very fortunate and thank for you taking care of me! More

by CDAV4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our team and Lexus. Your satisfaction is our top priority, and we appreciate you sharing your positive experience. Looking forward to serving you again!

November 08, 2024

Very knowledgeable and approachable. The video of the vehicle is a great feature. Thanks Phil More

by mundell.mikaelian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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