Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

Sort by
October 23, 2024

Excellent customer services will be back in the near future thank you for all your help! More

by tommy du
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Superstition Springs Lexus responded

Tommy, thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our customer service. We look forward to welcoming you back soon!

October 23, 2024

Took longer than expected due to computer problems creating a delay in call back, but overall great. More

by iamstevelathrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 24, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback, Steve! We appreciate your understanding regarding the delay and are glad to hear you had a great experience overall. We're always working to improve our response times. Your input helps us get better!

October 23, 2024

My only complaints would be that my dash board background color was changed to blue without my consent as well as my mirrors, seat and personal items were adjusted. It's like they tried to move in! Also, I d More

by bigsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember sorry!
Report | Print
Oct 24, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback. We appreciate your insights and apologize for the inconvenience you experienced with your dashboard and personal items. Your comfort is important to us, and we’ll address your concerns to ensure a better experience for future visits. Thank you for bringing this to our attention!

October 23, 2024

Dealership is back to being clean and fully configured after the remodel. Staff continues to be professional. More

by MOT_H_WOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
Report | Print
Oct 24, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you enjoyed the remodel and our team's professionalism. We strive to create a welcoming environment for all our customers. Your feedback means a lot to us!

October 23, 2024

Myron was efficient and personable! He explained everything in detail and answered all of my questions thoroughly More

by NITABOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron
Report | Print
Oct 24, 2024 -

Superstition Springs Lexus responded

Thank you for the fantastic review! We're thrilled to hear that Myron provided such great service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to assisting you again!

October 22, 2024

No complaints. The facility is clean. Polite and very helpful staff. Unlike Bernhardth Lexus, they asked for an approval before doing additional work that we did More

by ercstn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Rogers
Report | Print
Oct 23, 2024 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear you had a great experience with our clean facility and helpful staff. Your feedback about transparency means a lot to us. We’re committed to providing excellent service, and it’s wonderful to know we met your expectations!

October 22, 2024

Very pleased with the service and my service advisor Chris Bates. He was very knowledgeable More

by THEURBSNAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
Report | Print
Oct 23, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with Chris. Our team's expertise is key to providing top-notch service. We appreciate your feedback and look forward to assisting you again!

October 22, 2024

My recent experience with Superstition Springs Lexus service department was positive. I had no issues. More

by HHEINRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
Report | Print
Oct 24, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic feedback! We're thrilled to hear you had a positive experience with our service department. Your satisfaction is our top priority, and we look forward to serving you again in the future!

October 22, 2024

Jake did a outstanding job. He was very positive and polite. Kept me informed throughout the service. More

by TPBENNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Oct 23, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear that Jake provided you with such a positive experience. Keeping you informed is a priority for us, and it’s great to know he delivered. We appreciate your support!

October 22, 2024

Best dealership their Service department has been ever so friendly and have never been disappointed, Shane is the best full of carisma and very transparent when it comes to our car problems, and not a dual m More

by MICHAEL_MONTOYA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
Report | Print
Oct 23, 2024 -

Superstition Springs Lexus responded

Michael, thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our service team, especially with Shane. Your support means a lot to us, and we appreciate your recommendations to friends and family. Looking forward to seeing you again!

1
...
47
48
49
...
106