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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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October 16, 2024

SS Lexus is efficient and the personnel are always courteous and mindful of your time. More

by MARILYN.CISTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Superstition Springs Lexus responded

Marilyn, thank you for your fantastic review! We're thrilled to hear that you appreciate our efficiency and courteous staff. Your time is valuable to us, and we’re glad we could meet your expectations. Looking forward to seeing you again soon!

October 15, 2024

Very good quality work done. Friendly customer service. It is nice that they clean the car after completing the service. More

by MROBBING3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name.
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Oct 16, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic feedback! We're thrilled to hear you appreciated our quality work and friendly service. Keeping your car clean is just part of our commitment to you. We look forward to serving you again!

October 15, 2024

Excellent Service and handle services for my vehicle in a very professional manner. Phil Zito was great! More

by SUSIEWOODS7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
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Oct 15, 2024 -

Superstition Springs Lexus responded

Thanks, Susie! We're thrilled to hear you had an excellent experience with our team, especially with Phil. Your satisfaction means the world to us, and we look forward to serving you again!

October 15, 2024

Shane was great, very helpful. Car was returned clean inside and out, work was completed on schedule. More

by PREV43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salma Albashir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear that Shane provided great service and that your car was returned in top shape. We look forward to serving you again soon!

October 15, 2024

My service advisor Myron Lyons has been courteous, helpful, professional and communicative when dealing with service issues for my vehicles. I know that my cars will be properly cared for when I bring More

by brian.garcia4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
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Oct 15, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback, Brian! We're thrilled to hear about your positive experience with Myron. Providing excellent service is our priority, and it’s wonderful to know you feel confident in our care for your vehicles. We appreciate your support!

October 15, 2024

Have been satisfied with service during the 4+ years I had the vehicle. All service has been done at the dealership. More

by brewerinaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
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Oct 15, 2024 -

Superstition Springs Lexus responded

We're glad to hear you've had a positive experience with our service over the years. Your satisfaction means a lot to us, and we look forward to continuing to assist you with your vehicle.

October 15, 2024

Very fast and pleasant service experience. Chris the service advisor was great to work with. More

by JIMNALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Oct 15, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear you had such a positive experience with Chris. Our team always strives to provide fast and friendly service. We look forward to seeing you again!

October 15, 2024

Quick response, good work. Good communications good followup, professional. Nice place. Fair pricing. Will return More

by PEPPERDANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a great experience with our team. Your feedback on our communication and pricing means a lot. We look forward to welcoming you back soon!

October 15, 2024

Everything went well and I will nit be taking another survey since you make something mandatory of a customer which is a no no in the business More

by ok4iamit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback! We're thrilled to hear everything went well. We appreciate your insights and strive to create a positive experience for all our customers. Your input helps us improve, and we hope to continue serving you in the future!

October 15, 2024

Great service, friendly staff. Like the video used to provide a visual of your vehicle. More

by wiliam31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Oct 15, 2024 -

Superstition Springs Lexus responded

Thank you, Wiliam! We’re thrilled to hear that you enjoyed our service and found the video helpful. Our team is dedicated to providing a great experience, and your feedback means a lot to us! Looking forward to serving you again.

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