Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

Sort by
October 11, 2024

Exceptional customer experience Service manager Phil always on top of service details Friendly and timely More

by KATHYGELDER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Phil Zito
Report | Print
Oct 14, 2024 -

Superstition Springs Lexus responded

Kathy, thank you for the fantastic review! We're thrilled to hear that Phil provided you with exceptional service. Our team takes pride in delivering friendly and timely experiences. Your feedback motivates us to keep up the great work!

October 11, 2024

Always on time, always respectful and willing to work with deals, prices and more. Ask for Phil the service rep !!!! More

by JESSESALDANAFILMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil- from service dept
Report | Print
Oct 14, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome feedback, Jesse! We're thrilled to hear about your positive experience with Phil. Our team strives to provide top-notch service, and it’s great to know we hit the mark. Looking forward to working with you again!

October 11, 2024

Great service and leadership that makes customers feel great. Greg is a fantastic leader. Everyone involved did a great job More

by mnctlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Superstition Springs Lexus responded

Thank you kindly for the positive feedback! I'm a pleased to hear that my staff provided you exceptional customer service! Thank you again for your business and I wish you safe travels with your new Lexus! Greg Okolita, Sales Director - Superstition Springs Lexus

October 11, 2024

Service was excellent (as always) communication with service was timely and accurate. Price was less than anticipated! Was concerned about continuity of service without relationship with Randy but Myron More

by RBK1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service-Myron
Report | Print
Oct 14, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had an excellent experience and that Myron met your expectations. We’re committed to maintaining high standards and appreciate your feedback on our service and pricing. Looking forward to serving you again!

October 11, 2024

I’ve been using Lexus service since 2021 and every time Phil Zito have given me the best service. More

by BREABUDS91320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
Report | Print
Oct 14, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Phil Zito consistently provides you with top-notch service. Your loyalty since 2021 means a lot to us! We look forward to welcoming you back for your next visit.

October 11, 2024

Phil is wonderful! He is always so helpful, and engaging. He is perceptive and honest. I appreciate his customer service. More

by Lilli31104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
Report | Print
Oct 14, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback, Lilli! We're thrilled to hear that Phil has made such a positive impression with his helpfulness and engaging attitude. We aim for excellent customer service, and it's wonderful to know we're hitting the mark!

October 11, 2024

THIS DEALERSHIP HAS VERY HIGH QUALITY SERVICE AND PERSONAL. THEY HAVE SERVICED OUR CARS FOR MANY YEARS. PHIL IS OUR SERVICE AGENT. More

by SANDBGOLFERS@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Atanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with our team and Phil. Your loyalty means a lot to us, and we look forward to continuing to provide you with top-notch service for years to come!

October 11, 2024

Very customer oriented. Shane, my service manager, is the best there is. Marc my sales dude is honest and a pleasure to work with. Brent- the GM- must be the top GM of any m More

by AMYINTHESKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Atanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent the GM
Report | Print
Oct 14, 2024 -

Superstition Springs Lexus responded

Amy, thank you for your fantastic feedback! We’re thrilled to hear about your positive experiences with Shane, Marc, and Brent. We value your input regarding maintenance costs and are continuously working to provide the best service possible. Your insights help us improve, and we appreciate your support!

October 11, 2024

I'm always pleased with my service experience. My service advisor Philip Zito has been working with me for years and has always provided the highest quality service and attention. More

by DENISEDAVISAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Superstition Springs Lexus responded

Denise, we're thrilled to hear about your positive experiences with Philip! Our team strives to provide top-notch service, and it's great to know that Philip has consistently met your expectations. Thank you for your continued support and for sharing your feedback!

October 11, 2024

I was not disappointed when I took my NX into the dealership for its initial check up. There was a minimal wait time, and my assigned agent, Alan Rogers, was pleasant and knowledgeable. I also appr More

by Kathhunter2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers
Report | Print
Oct 14, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a great experience during your NX's check-up. Our team, especially Alan, is dedicated to providing excellent service. We're glad you enjoyed the refreshments too! Your feedback means a lot to us.

1
...
55
56
57
...
106