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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,079 Reviews

1,079 Reviews of Superstition Springs Lexus - Service Center

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October 15, 2024

Shane was great, very helpful. Car was returned clean inside and out, work was completed on schedule. More

by PREV43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salma Albashir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear that Shane provided great service and that your car was returned in top shape. We look forward to serving you again soon!

October 14, 2024

Shane hicks and the whole team always do a great job. They always take care of my ES 350. More

by michaelmcclure849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Superstition Springs Lexus responded

Thanks, Michael! We're thrilled to hear that Shane and the team have consistently taken great care of your ES 350. Your satisfaction means a lot to us, and we appreciate your support!

October 14, 2024

The best Lexus for great service. Alan is such a help and trying to accommodate our needs. More

by lauriehegna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fisk
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Oct 15, 2024 -

Superstition Springs Lexus responded

Thank you, Laurie! We're thrilled to hear you had a fantastic experience with Alan. Our team strives to provide excellent service and meet all your needs. We appreciate your support and look forward to assisting you again!

October 14, 2024

The service department was professional and responsive when there was an issue with my car. They had what my Lexus needed and was actually cheaper than buying it somewhere else. More

by Stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Oct 15, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Stuart! We’re thrilled to hear that our service department met your needs and provided a cost-effective solution. Your satisfaction is our priority, and we look forward to assisting you again in the future!

October 14, 2024

Always on point, with service, communication, and respect. I feel confident with the service we receive. More

by MINISTERUTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hicks
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Oct 15, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear that you feel confident in our service. Your feedback about our communication and respect means a lot to us. We're committed to maintaining that high standard for you and all our valued customers!

October 14, 2024

Jack was professional and got stuff done without alot of trying to sell me other things or maybe something to my vehicle that wasn't necessary. More

by DENLUV.DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
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Oct 15, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear that Jack provided you with a straightforward and professional experience. Our team is dedicated to serving you without the pressure, and we appreciate your positive feedback!

October 13, 2024

Great Customer Service! Chris went above and beyond to be helpful and was very knowledgeable. More

by Kim Briggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Oct 15, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Kim! We’re thrilled to hear about your positive experience with Chris. Our team is dedicated to providing top-notch service, and it's great to know that it made an impact. We appreciate your support!

October 13, 2024

This dealer very nice and clean I loved the coffee area , usually have a donut More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil zito
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Oct 14, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome feedback! We're thrilled you enjoyed our coffee area and the donuts. We strive to create a welcoming environment for all our customers. Hope to see you again soon!

October 13, 2024

Decent wait time , service people were very helpful and overall it was a good experience More

by shanann77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Oct 14, 2024 -

Superstition Springs Lexus responded

Thank you, Shanann! We’re thrilled to hear you had a great experience with our helpful team and minimal wait time. Your feedback means a lot to us, and we look forward to welcoming you back soon!

October 13, 2024

Great service, friendly environment. Helpful staff and comfortable waiting area. Best treatment I have ever had by a dealer More

by jboughman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had such a positive experience with our team. Creating a friendly and comfortable environment is our priority, and it’s great to know you felt that during your visit. We look forward to serving you again!

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