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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,063 Reviews

1,063 Reviews of Superstition Springs Lexus - Service Center

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January 06, 2025

Good service and kept me posted during the process. The car was nice and clean afterwards! More

by KEVINCHRISTENSEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Jan 07, 2025 -

Superstition Springs Lexus responded

Thanks for the great feedback, Kevin! We're thrilled to hear you had a positive experience and appreciated our communication. Keeping your car clean is a top priority for us. We look forward to serving you again!

January 06, 2025

Service was great! Staff member was friendly, attentive, and kind. I appreciated his friendliness too. More

by hochsprung22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our staff. Your kind words motivate us to keep providing excellent service. We look forward to welcoming you back soon!

January 06, 2025

Quick and easy on-line appointments; information of car service required and needed (I only needed an oil change). Always in contact with me as I chose to leave my car. Good service. More

by KMCCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Jan 07, 2025 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a smooth experience booking your oil change. Keeping you informed is our priority, and it's great to know you appreciated our service. Looking forward to seeing you again for your next appointment!

January 05, 2025

Always very helpful . Very patient to answer all my concerns . Thank you for all your help More

by estellagonzales5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 07, 2025 -

Superstition Springs Lexus responded

Estella, we’re thrilled to hear about your positive experience! Our team is dedicated to providing helpful and patient support. Your kind words motivate us to keep improving. Thank you for sharing your feedback!

January 05, 2025

Appreciated the honesty with fixing my issue under warranty. Did not even realize it was. More

by WMARKMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan in Service
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Jan 07, 2025 -

Superstition Springs Lexus responded

Thanks for your kind words! We're glad to hear you appreciated our honest approach to resolving your issue. Your satisfaction is our priority, and we're here to help whenever you need us.

January 05, 2025

They got us right in- and out in a reasonable time. Appreciated receiving the summary of things they had checked on my phone. More

by fermstng66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron
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Jan 07, 2025 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a quick and efficient experience. We aim to keep our customers informed, so it’s great to know you appreciated the summary. Looking forward to seeing you again!

January 04, 2025

Good service,promp, thorough, informative, keowledgesble. Accomadating, courteous,rtc,etc,etc. The codt of the vehicles is reflected ny the good service. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
P. Zito
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Jan 07, 2025 -

Superstition Springs Lexus responded

Thank you, John! We’re thrilled to hear you had such a positive experience. Our team works hard to provide top-notch service, and your feedback motivates us to keep it up. We appreciate your support and look forward to serving you again!

January 04, 2025

Excellent costumer service. Phillip does a great job, and I always make sure to book all my service and all needed appointments with him. More

by KRIVERAMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip 5 out of 5
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January 04, 2025

In all ways I always satisfied with the on time service. I am confident that this team does a professional job More

by DONNALAHTI0000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks is the person I call when I have a question or need a service schedule.
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Jan 07, 2025 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that you're consistently satisfied with our on-time service and professionalism. Your confidence in our team means a lot to us. We look forward to continuing to meet your expectations!

January 04, 2025

Always get great service there and generously provide a loaner car. Phone and email communication could improve. Would recommend this dealership More

by 41GINNY61@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Jan 07, 2025 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear you enjoy our service and loaner car policy. We appreciate your feedback on communication and will work on improving it. Your recommendation means a lot to us!

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