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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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January 06, 2025

Quick and easy on-line appointments; information of car service required and needed (I only needed an oil change). Always in contact with me as I chose to leave my car. Good service. More

by KMCCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Jan 07, 2025 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a smooth experience booking your oil change. Keeping you informed is our priority, and it's great to know you appreciated our service. Looking forward to seeing you again for your next appointment!

January 05, 2025

Always very helpful . Very patient to answer all my concerns . Thank you for all your help More

by estellagonzales5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 07, 2025 -

Superstition Springs Lexus responded

Estella, we’re thrilled to hear about your positive experience! Our team is dedicated to providing helpful and patient support. Your kind words motivate us to keep improving. Thank you for sharing your feedback!

January 05, 2025

Appreciated the honesty with fixing my issue under warranty. Did not even realize it was. More

by WMARKMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan in Service
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Jan 07, 2025 -

Superstition Springs Lexus responded

Thanks for your kind words! We're glad to hear you appreciated our honest approach to resolving your issue. Your satisfaction is our priority, and we're here to help whenever you need us.

January 05, 2025

They got us right in- and out in a reasonable time. Appreciated receiving the summary of things they had checked on my phone. More

by fermstng66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron
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Jan 07, 2025 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a quick and efficient experience. We aim to keep our customers informed, so it’s great to know you appreciated the summary. Looking forward to seeing you again!

January 04, 2025

In all ways I always satisfied with the on time service. I am confident that this team does a professional job More

by DONNALAHTI0000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks is the person I call when I have a question or need a service schedule.
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Jan 07, 2025 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that you're consistently satisfied with our on-time service and professionalism. Your confidence in our team means a lot to us. We look forward to continuing to meet your expectations!

January 04, 2025

Always get great service there and generously provide a loaner car. Phone and email communication could improve. Would recommend this dealership More

by 41GINNY61@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Jan 07, 2025 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear you enjoy our service and loaner car policy. We appreciate your feedback on communication and will work on improving it. Your recommendation means a lot to us!

January 04, 2025

Service department is always efficient and courteous. Mr Philip Zito is always professional and on time. More

by ECKERT6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito service department
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Jan 07, 2025 -

Superstition Springs Lexus responded

Thank you for your fantastic feedback! We're thrilled to hear that our service department, especially Mr. Zito, consistently meets your expectations. Your satisfaction is our priority, and we appreciate your support!

January 04, 2025

Myron Lyons is wonderful to work with as he explains in detail. He is is very nice and personable. More

by Aloysius Neumeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Adkissin GM
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Jan 07, 2025 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Aloysius! We're thrilled to hear you had a great experience with Myron. Our team strives to provide detailed and friendly service, and it’s wonderful to know we hit the mark. We appreciate your support!

January 04, 2025

I always have great customer service when I take my car in for appointments. I highly recommend Superstition Springs Lexus. More

by TPORTER0217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
Report | Print
Jan 07, 2025 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear you consistently receive great customer service. Your recommendation means a lot to us. We look forward to seeing you at your next appointment!

January 04, 2025

Good service,promp, thorough, informative, keowledgesble. Accomadating, courteous,rtc,etc,etc. The codt of the vehicles is reflected ny the good service. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
P. Zito
Report | Print
Jan 07, 2025 -

Superstition Springs Lexus responded

Thank you, John! We’re thrilled to hear you had such a positive experience. Our team works hard to provide top-notch service, and your feedback motivates us to keep it up. We appreciate your support and look forward to serving you again!

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