Back

Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,079 Reviews

1,079 Reviews of Superstition Springs Lexus - Service Center

Sort by
October 09, 2024

I always receive excellent communication from this service location, and the reps are always helpful. More

by autuorijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
Oct 11, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you’ve had a great experience with our team. Excellent communication and helpful service are our top priorities, and your feedback motivates us to keep it up! We appreciate your support!

October 09, 2024

Tristan was a fantastic host- I knew what I was looking for when I went in and he answered all the questions I had, plus was kind in working with me on a very emotional trade in of my late husband's car. More

by cr.gearhart
Recommend Dealer
Yes
Employees Worked With
Tristan Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Schoneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear about your positive experience with Tristan. It's wonderful to know he provided the support you needed during such a significant moment. We appreciate your feedback and are glad you felt taken care of.

October 09, 2024

Very professional. An excellent experience. Easy to work with. Very happy with the vehicle. Easy delivery process. More

by ROBNOBBER54
Recommend Dealer
Yes
Employees Worked With
Doug Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb McIntyre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Superstition Springs Lexus responded

Rob, we’re thrilled to hear you had an excellent experience! Your satisfaction means a lot to us, and we're glad you found the delivery process easy. Thank you for the kind words! Enjoy your new vehicle!

October 08, 2024

Phil is always a pleasure to work with. My service was quick and nicely done. And I love the app to quickly see and respond to the services recommended. More

by karistress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
Oct 09, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Karistress! We're thrilled to hear you had a great experience with Phil and that you love the app. Your feedback motivates us to keep delivering excellent service!

October 08, 2024

Love this place, they are the best. Would never go anywhere else. Thank you guys More

by mcheewu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

My Sevice Advisor, Myron, was excellent! Very professional and helpful! I had an oil change done and my car detailed. My car looked amazing, inside and out! Well worth the price. All of the More

by CARRIELEW01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron and the service attendants
October 08, 2024

Shane and the maintenance staff are very professional and friendly helping me to resolve my car rumbling noise issue. I love the way they send the text message with the link to the report and they even attac More

by CHENDI723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
Oct 09, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback! We're thrilled to hear that Shane and the maintenance team provided such great service. We pride ourselves on keeping our customers informed, and it’s wonderful to know you appreciate the updates. Your support means a lot to us!

October 08, 2024

The facilities are pretty nice with a great location. The waiting room was clean, inviting and relaxing. My Service Advisor Mr. Bates was extremely helpful, caring and knowledgeable. Overall it was a More

by ZWHITBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The nice gentleman who great me and my service advisor were just fantastic.
Oct 09, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you enjoyed our facilities and found Mr. Bates helpful. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again!

October 08, 2024

Has a nice lobby Provides good coffee and snacks Our service advisor Chris Bates provided us an excellent service More

by ROBERTONVICTORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
Oct 09, 2024 -

Superstition Springs Lexus responded

We're thrilled you enjoyed our lobby and found the coffee and snacks to your liking. We’ll make sure to pass on your kind words to Chris. Your support means a lot to us!

October 07, 2024

I had my vehicle serviced by Superstition Springs Lexus and they did a terrific job. Their explanation of services needed was clear and thorough and they did not try to up sale me on unnecessary services. More

by davidcervantez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 08, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, David! We're thrilled to hear you had a great experience with our team. Providing clear communication and quality service is our priority. We appreciate your support and look forward to assisting you again!

...
61
...