Back

Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,077 Reviews

1,077 Reviews of Superstition Springs Lexus - Service Center

Sort by
October 01, 2024

Excellent customer service as well as the maintenance service. Phil Zito is the best THANK YOU Phil More

by SYLHANK5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
Oct 03, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had such a positive experience with our customer and maintenance services. Phil truly is a star on our team, and we appreciate you sharing your feedback!

October 01, 2024

Courteous, respectful of my time, pleasant atmosphere, and I always get a free wash, yay More

by nikkirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan - service
Oct 03, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Nikki! We're thrilled to hear you enjoy the atmosphere and our commitment to your time. Plus, who doesn’t love a free wash? We appreciate your support and look forward to seeing you again soon!

October 01, 2024

Joe Christy made the impossible possible! What can I say about Joe...we couldn't find the exact model and options for my ES300h. We thought it would have to be built from the factory which More

by ALITZA EVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Schoneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Superstition Springs Lexus responded

Alitza, thank you for your fantastic review! We’re thrilled to hear that Joe and the team could exceed your expectations and make your first Lexus experience memorable. We appreciate your trust and look forward to serving you for many years to come! Enjoy your new ride!

September 30, 2024

The service center did a great job with my repairs. The wait time was phenominal. More

by yetta1072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a fantastic experience with our service center! Our team works hard to ensure quick and quality repairs, so your feedback means a lot. Thank you for taking the time to share your thoughts!

September 29, 2024

Superstition Springs Lexus makes me feel like a VIP. I took in my car and got a loaner car, went to work and the job was finished when I finished my work day. The car wash washed and ready to go as we More

by CMBEECHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Zito
September 29, 2024

Excellent customer experience…from airport pickup to finance docs. Car well detailed and dealership was very responsive at all stages. As a 6 time Lexus owner…this experience exemplifies “the purs More

by jay.dack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Medel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Giatropoulos
Oct 01, 2024 -

Superstition Springs Lexus responded

Thank you, Jay! We're thrilled to hear you had such a positive experience with us. Your loyalty as a six-time Lexus owner means a lot, and we’re committed to maintaining that standard of excellence for you and all our customers. We appreciate your feedback!

September 29, 2024

Allen worked with my insurance carrier to get my repair done same day. Much appreciated More

by AZITRIMBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Oct 01, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear that Allen was able to assist you so efficiently. Providing timely service is our priority, and it’s great to know we met your expectations. Your feedback means a lot to us!

September 29, 2024

Service is good but I have to wait two hours. for the service to be done. More

by ermacn14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Superstition Springs Lexus responded

We’re glad you enjoyed the service. We understand that wait times can be frustrating, and we’re actively working on ways to improve efficiency. Your input helps us enhance the experience for everyone!

September 29, 2024

professsional, polite,knowledgeable, helpful, considerate, timely, informative, kind, considerate, personable, and a great individual to work with! More

by Ltyke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron
Oct 01, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear that you had such a positive experience. Our team strives to provide exceptional service, and your feedback truly highlights our efforts. We look forward to working with you again!

September 29, 2024

The service was excellent as usual. My service Rep, Shane, was professional and very knowledgeable and helpful. A complementary detail was done and my nine year old RX350 looks nearly More

by RLHARTMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Oct 01, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear about your positive experience with Shane and our service team. Maintaining your RX350’s luxury look is our priority, and we appreciate your kind words. Looking forward to seeing you again for your next service!

...
67
...