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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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July 23, 2024

They are always welcoming and sincere in their attempts to help. I always feel comfortable when I am there. More

by EDEN282001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salma Albashir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zito, Phil
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July 23, 2024

Service was good, wait time for car was poor as there was a high backup in the wash bay and hand drying of the car More

by Lahaie42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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July 23, 2024

Shane was fast and efficient. Got Larenzo to help set up my new phone before I left More

by PIKE.PT77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 21, 2024

It is always a great experience at Superstition Lexus. Above and beyond. I love going there to service my car More

by v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip
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July 21, 2024

Myron was very helpful, he made me feel like my car was in good hands. I wish he had been able to tell me some Lexus approved options to obtain remote start and Wi-Fi like I previously had. More

by moncellayoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron
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July 20, 2024

Great service and attention to detail. Glad you are updating waiting area and dealership and provide nice refreshments More

by BOBZNHB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Jul 20, 2024 -

Superstition Springs Lexus responded

Thank you so much for taking the time to share your experience! I’m so pleased to hear that Shane was able to assist you with your service and provide a phenomenal 5-Star experience. We are excited with our interior renovations too! Thank you again for your business and we look forward to assisting you again in the future! Many thanks, Greg Okolita Sales Director Superstition Springs Lexus

July 20, 2024

Always great service! Phillip Zitto is very attentive, knowledgeable, and personable. Lexus should be proud to have him on their team. More

by gymgirl4lfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Zitto 5 Stars
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Jul 20, 2024 -

Superstition Springs Lexus responded

Thank you so much for taking the time to share your experience! I’m so pleased to hear that Phillip was able to assist you with your service and provide a phenomenal 5-Star experience. Thank you again for your business and we look forward to assisting you again in the future! Many thanks, Greg Okolita Sales Director Superstition Springs Lexus

July 19, 2024

Shane is an amazing service advisor. I enjoy working with him. A wealth of knowledge. More

by DCPUB1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Inocencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Hill
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Jul 20, 2024 -

Superstition Springs Lexus responded

Thank you so much for taking the time to share your experience! I’m so pleased to hear that Shane was able to assist you with your service and provide a phenomenal 5-Star experience. Thank you again for your business and we look forward to assisting you again in the future! Many thanks, Greg Okolita Sales Director Superstition Springs Lexus

July 19, 2024

The dealership is wonderful my service advisor Alan is very helpful and understanding. He explains all services needed. He is the BEST! More

by JOSEPHENET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan in service
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Jul 20, 2024 -

Superstition Springs Lexus responded

Thank you so much for taking the time to share your experience! I’m so pleased to hear that Alan was able to assist you with your service and provide a phenomenal 5-Star experience. He is a great at what he does for sure! Thank you again for your business and we look forward to assisting you again in the future! Many thanks, Greg Okolita Sales Director Superstition Springs Lexus

July 19, 2024

Thank you, mechanics, technicians and Chris Bates for excellent service I count on to keep my IS250 running perfect. More

by AZJEEPGIRL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Jul 20, 2024 -

Superstition Springs Lexus responded

Thank you so much for taking the time to share your experience! I’m so pleased to hear that Chris was able to assist you with your service and provide a phenomenal 5-Star experience. Thank you again for your business and we look forward to assisting you again in the future! Many thanks, Greg Okolita Sales Director Superstition Springs Lexus

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