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Surprise Ford

Surprise, AZ

Overview
Employees
Reviews
Vehicles
4.4
659 Reviews
What Makes Surprise Ford a Leader in the Phoenix area? Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area. Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory. As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit. If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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16825 W Waddell Rd

Surprise, AZ

85388

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Showing 659 reviews

January 30, 2026

My salesperson Bryce was great. He walked me thru the process of my purchase. He took me to the bank. and even delivered my new Maverick to my home. He's a gem! More

by joesgirl78
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 29, 2026

Finance (Sebastian) was easy to deal with and worked with me well. Sales has been a little painful as I have not heard back in almost a week on some post sale inquiries regarding the vehicle I purchased. Com More

by ZWR07
Recommend Dealer
No
Employees Worked With
Cami & Sebastian
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January 29, 2026

Everyone was nice friendly I would recomend friends and family to purchase from Surprise Ford More

by Bryanfliegel
Recommend Dealer
Yes
Employees Worked With
CAMI
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January 28, 2026

I already sent this to you yesterday. John took the time to show us all the details of the Bronco Sport Out Bank 2023 (trade in). He came on the test drive, he went through all of the fea More

by LORRIEJANTZIE
Recommend Dealer
Yes
Employees Worked With
John Maczuga
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Jan 28, 2026 -

Surprise Ford responded

Thank you for the wonderful feedback about John! We're thrilled he provided such exceptional service during your Bronco Sport purchase - walking you through all the features and making your test drive experience great. Congratulations on your new vehicle, and we hope you love driving it!

January 18, 2026

Efficient, helping one another, friendly, & willing to deal! Would recommend friends & family to give them a try! More

by ADVERTOONS
Recommend Dealer
Yes
Employees Worked With
Savanna Fox
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January 11, 2026

Very good customer service. Sales team put customers first with there needs .I would recommend them to friend and family. More

by CSIEBOL2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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January 11, 2026

They were very easy to work with, not pushy or difficult. Bryan and Baton were awesome! More

by CMCDILL
Recommend Dealer
Yes
Employees Worked With
Baton
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January 10, 2026

Bryce did a great job and was very professional. Juan in finance did a great job as well. More

by KGRAYWILSON
Recommend Dealer
Yes
Employees Worked With
Bryce Smith
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January 06, 2026

Absolutely amazing! Jose was very helpful and was able to get us the best deal possible More

by IAMFALZVII
Recommend Dealer
Yes
Employees Worked With
Jose montes
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January 06, 2026

Amazing, appreciate the support and hard work. Would strongly recommend people to work with this team. More

by CASTILLO31350
Recommend Dealer
Yes
Employees Worked With
Xavier
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